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Contract Number 240005275682
Card Number 558 445 672
MultiRoom Number
First NameMR Andy/ claire
Last NameHAWTHORN
AddressFlat 2 Wellesbourne Tower
AddressHope Street
Address
Town / CityBirmingham
PostcodeB5 7DY
Telephone01355 613256
Maiden NameBENSON
Sky Passwordsky (CHRISTIAN NAME - Andy)
Date of Birth1979-03-14 00:00:00
e-Maila.hawthorn@post.alderney.ws
Sky Card Number558 445 672
Prev Sky Card Number382 472 843
Host Fee Paid2018-08-04 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2006-02-07 17:34:39
Modification Date2019-10-04 21:10:00
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username253594436
MySky Passwordstrawberry
Contract StatusWe cancalled at Sky



2019-10-04 21:09:57     HOST FEE DUE DATE WAS 24-10-2019



2018-08-09 07:00:32     August sub paid Your transaction was successful. Transaction information Transaction ID 9LS8147386174503F Date and time 09-Aug-2018 06:58:55 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0331 Total £53.80 GBP



2018-08-08 13:47:58     VIEWING WOULD GO OFF 08/09/2018 IF ACCOUNT CANCELLED LAST SUB WILL BE FOR £53.80 for the 27 days left



2018-08-07 13:39:13     Phoned Sky and added dummy d/d **98 **28 as it wouldn't set it up in MySky and the account has an 18 month offer.



2018-08-06 15:07:37     SIF emailed to cancel this card. Male cancellation, on the board for Steve to call Sky and cancel it tomorrow.



2018-07-31 14:36:08     host fee paid Your transaction was successful. Transaction information Transaction ID 9KT36938PY695314B Date and time 31-Jul-2018 14:35:32 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0331 Total £120.00 GBP



2018-07-19 13:05:41     19/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240005275682, MANDATE NO 0851 £30.00



2018-07-10 14:23:56     July sub paid Your transaction was successful. Transaction information Transaction ID 4ER85247B4703021M Date and time 10-Jul-2018 14:23:38 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0331 Total £61.80 GBP



2018-06-20 11:47:48     20/06/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240005275682, MANDATE NO 0851 _ 39.84



2018-06-08 07:14:23     June sub paid (£61.80 as per note below) - updated subs folder with this amount. Your transaction was successful. Transaction information Transaction ID 3FA09837R0268602S Date and time 08-Jun-2018 07:13:40 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0331 Total £61.80 GBP



2018-05-31 10:45:30     New monthly price quoted to customer is £61.80pm.



2018-05-31 09:25:55     Removed HD channels at clients request. £1pm saved. New monthly subs - £30.00.



2018-05-24 14:44:37     Offer - £31.00pm for 18 months. I have removed Kids and Box Sets for a greater discount but if the customer complains reinstate as necessary. A one-off £10 admin fee applies next month. Calendar made.



2018-05-22 06:29:23     21/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240005275682, MANDATE NO 0851 £30.92



2018-05-08 09:42:40     May sub paid Your transaction was successful. Transaction information Transaction ID 1D188285MB162350U Date and time 08-May-2018 09:42:25 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0331 Total £67.80 GBP



2018-04-19 14:57:14     19/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240005275682, MANDATE NO 0851 £27.00



2018-04-19 13:20:41     Rescheduled calendar for 22/5/18 to take advantage of the last discounted payment.



2018-04-09 06:43:23     April sub paid Your transaction was successful. Transaction information Transaction ID 8VL97703RL1307734 Date and time 09-Apr-2018 06:43:19 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0331 Total £67.80 GBP



2018-03-22 12:32:14     21/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240005275682, MANDATE NO 0851 £26.20



2018-03-22 11:51:07     .



2018-03-08 06:29:21     March sub paid Your transaction was successful. Transaction information Transaction ID 24A31834D7785073E Date and time 08-Mar-2018 07:29:10 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0331 Total £65.80 GBP



2018-02-21 15:07:40     21/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240005275682, MANDATE NO 0851 £52.40



2018-02-08 12:49:05     Feb sub paid Your transaction was successful. Transaction information Transaction ID 09493645BD589471L Date and time 08-Feb-2018 13:48:47 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0331 Total £65.80 GBP



2018-01-12 10:48:45     12/01/2018 CARD PAYMENT TO SKY DIGITAL INTERN,86.07 GBP ON 09-01-2018 £86.07



2018-01-09 14:50:15     UPCOMING SUBS FEB £52.40 MARCH £26.20 APRIL £26.20



2018-01-09 14:45:05     OB PAID WITH SANTANDER AND SAME ADDED Payment received 09 Jan -£86.07 TOTAL DUE £0.00



2018-01-09 14:42:24     SIF EMAILED WITH NEW CC 4462 7457 8314 0331 08/20 cvc 330 I HAVE TAKEN SUB FOR 2 MONTHS PLUS £15.00 LATE PAYMENT FEE Your transaction was successful. Transaction information Transaction ID 0UX752272H170294E Date and time 09-Jan-2018 15:41:58 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0331 Total £146.00 GBP



2017-10-11 12:55:42     dummy dd added



2017-10-11 12:53:49     oct sub declined cc has expired Check your information Some of your information may be missing or incomplete. Please check the following items: 15007 - Gateway decline: Your card issuer, not PayPal, declined this transaction because the card has expired. Ask your buyer for another card.



2017-09-21 11:33:26     20/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240005275682, MANDATE NO 0851 £26.20



2017-09-07 11:24:58     sept sub Your transaction was successful. Transaction information Transaction ID 4GL72228YT5826739 Date and time 07-Sep-2017 11:22:46 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0323 Total £65.80 GBP



2017-08-21 15:00:47     21/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240005275682, MANDATE NO 0851 £26.20



2017-08-11 20:53:11     2017 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 6EL67932C6337951H Date and time 11-Aug-2017 20:50:39 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0323 Total £120.00 GBP



2017-08-11 20:49:18     AUGUST SUB PAID Your transaction was successful. Transaction information Transaction ID 80E322206Y9626505 Date and time 11-Aug-2017 20:46:57 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0323 Total £65.80 GBP



2017-07-21 00:11:01     19/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240005275682, MANDATE NO 0851 £26.20



2017-07-10 16:13:02     july sub Your transaction was successful. Transaction information Transaction ID 1GE10660XT793424B Date and time 10-Jul-2017 16:11:24 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0323 Total £65.80 GBP



2017-06-23 11:34:54     Added Santander Your current payment details Payment method: Direct Debit Account holder name: MR ANDY HAWTHORN Sort code: **-**-28 Account number: ******38



2017-05-19 13:39:20     Due date now changed to 19th.



2017-05-19 09:30:09     PART SUB PAID FOR MAY Your transaction was successful. Transaction information Transaction ID 2XK30954CX709014J Date and time 19-May-2017 09:28:41 o'clock GMT+01:00 Transaction type Sale Card type Card number XXXXXXXXXXXX0323 Total



2017-05-19 09:19:13     OFFER ABD BILLING INFO Total due 16 Feb £65.80 Total due 16 Apr £65.80 Total due 16 May £29.88 Payment Received UPCOMING SUBS 16 June £62.42 16 July £26.50 16 August £26.50 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************0323 Expiry date: 10/2017 ADMIN DONE TO START TAKING SUBS 12TH JULY 558 445 672 12TH £65.80 4462 7457 8314 0323 10.17 682 ADMIN DONE TO TRY FOR OFFER NEXT YEAR CALANDER DONE TO ADD SANTANDER 20TH JUNE 2017



2017-05-19 09:05:54     Reactivated account with 60% off for 12 months = £26.50



2017-04-28 09:47:50     Cancelled account to reactivate with maximum discount. Working in Bordeaux.



2016-08-04 10:23:36     Your transaction was successful. Transaction information Transaction ID 1CJ45371R4334760U Date and time 04-Aug-2016 10:21:39 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0323 Total £120.00 GBP



2016-07-20 16:34:53     Invoice 20 Jul 2016 Invoice Number: 9233 To: 558 445 672 sif skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 host fee 120.00 120.00 Delete Edit Total £120.00



2016-07-20 16:33:43     Latest bill My subscriptions 16 Jul - 15 Aug £65.50 Additional charges £0.30 Total due 16 Jul £65.80 Payment Received - £65.80 16 Jul What you still owe £0.00 Statement date: 02 Jul 2016 Download PDF



2015-08-04 12:46:14     Your transaction was successful. Transaction information Transaction ID 72X313544D523903S Date and time 04-Aug-2015 12:45:08 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0323 Total £120.00 GBP



2015-07-23 11:25:39     Invoice 23 Jul 2015 Invoice Number: 7834 To: 558 445 672 SIF skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 HOST FEE 120.00 120.00 Delete Edit Total £120.00



2015-07-23 11:23:36     Latest bill My subscriptions 16 Jul - 15 Aug £61.50 Additional charges £0.50 Total due 16 Jul £62.00 Payment Received - £62.00 16 Jul What you still owe £0.00



2014-11-03 11:05:05     Sky In France 10:47 (20 minutes ago) Reply to me HI New cc details 4462 7457 8314 0323 10.17 682 Terri These are the current payment details stored in MYSKY already.



2014-10-06 15:45:53     upgraded to family



2014-10-06 12:22:15     tv pin set to 1234



2014-10-06 11:19:45     Your new payment details: 4462 7457 8314 0315 10/14 928 Added CC details that Sky in France have provided. Will inform them they need to supply new CC details as these ones are going on exp. This card has lost its channels, please call to upgrade on sky sports Monthly cost - Sports 1 - Sports 2 Sky Sports 3 Free Sky Sports 4 Free Sky Sports 5 Free New monthly cost £46



2014-10-06 11:01:03     Your transaction was successful. Transaction information Transaction ID 3WA39781N2689213S . Date and time 06-Oct-2014 11:00:12 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX0315 . Total £120.00 GBP



2014-10-06 10:55:17     4462 7457 8314 0315 10/14 928 Invoice 06 Oct 2014 Invoice Number: 6592 To: 558 445 672 sif skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-08-29 11:26:23     downgraded to original



2014-08-29 11:23:42     This confirms you have begun your 31 day notice period required to cancel your Sky Sports subscript



2014-08-25 00:15:00     HI Terri, Please can you provide CC for this host fee. Carol 58 445 672 If no word back from SIF re host fee and deposit DG another customers CC was used to take host I had to refund as this was in error this customer has not paid a host for 2 years Fri, 29 August,



2014-08-25 00:03:24     I HAVE REFUNDED THIS HOST FEE AS IT HAS BEEN TAKEN WITH ANOTHER CUSTOMERS CC CC ENDING IN 7279 IS NOT CONNETED WITH THIS ACCOUNT DO NOT USE THIS CC AGAIN EMAILED SIF TO ASK FOR CC FOR THIS ACCOUNT FOR HOST AND DEPOSIT Refund (Unique Transaction ID: 798565496U649260S) View the related 477288604V773403E Original Transaction Date Type Status Details Gross Fee Net 1 Aug 2014 Payment From RefundedYou have refunded this payment in full.You have refunded this payment in full. Details £120.00 GBP -£3.08 GBP £116.92 GBP Related Transaction Date Type Status Details Gross Fee Net 24 Aug 2014 Refund Completed ... -£120.00 GBP £2.88 GBP -£117.12 GBP Sent to: Total amount: -£120.00 GBP Fee amount: £2.88 GBP Net amount: -£117.12 GBP Invoice ID: 6203 Date: 24 Aug 2014 Time: 23:56:34 BST Status: Completed Subject: You have sent £120.00 GBP to with PayPal



2014-08-24 23:48:35     CC BELOW SHOULD READ 7279



2014-08-24 23:47:34     SIF HAVE QUERIED CC 7129 HOST BEEN TAKEN TWICE WE HAVE TAKEN PAYMENTS FROM THIS CC FOR THIS ACCOUNT BUT THIS CC IS CONNETED TO ANOTHER ACCOUNT NOT THIS ONE CC AT SKY ON THIS ACCOUNT ARE Your current payment details Payment method: Credit Card Card type: VISA Card number: ************6213 Expiry date: 10/2014



2014-08-01 12:17:42     Your transaction was successful. Transaction information Transaction ID 477288604V773403E . Date and time 01-Aug-2014 12:10:20 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX7279 . Total £120.00 GBP



2014-07-28 20:43:31     Invoice 28 Jul 2014 Invoice Number: 6203 To: 558 445 672 SIF skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host Fee 120.00 120.00 Delete Edit Total £120.00



2013-08-07 10:32:09     Your transaction was successful. Transaction information Transaction ID 6H4897673D908523F . Date and time 07-Aug-2013 10:19:07 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX7279 . Total £120.00 GBP



2013-07-21 21:23:12     Invoice 21 Jul 2013 Invoice Number: 3781 To: 558 445 672 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-07-21 21:20:40     Your transaction was successful. Transaction information Transaction ID 1AA13183MS244994P Date and time 21-Jul-2013 21:02:40 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7279 Total £48.00 GBP



2013-07-21 21:19:08     Invoice 21 Jul 2013 Invoice Number: 3780 To: 558 445 672 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 48.00 48.00 Delete Edit Total £48.00



2013-07-21 21:14:43     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************6213 Expiry date: 10/2014



2013-07-21 21:14:13     Billing Period Charges Entertainment Extra with Sports 16 Jul - 15 Aug £47.50 Yours at no extra cost Sky TV total: £47.50 Additional Charges Show£0.50 Payment due on 16 Jul £48.00 Payment Received 16 Jul - £48.00 Account balance £0.00



2012-08-07 08:54:16     Host fee paid Transaction information Transaction ID 4CM70105XG691522Y Date and time 07-Aug-2012 08:54:39 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7279 Total £120.00 GBP  



2012-07-29 21:52:21     Hi New cc details 4659 4684 6452 7279 03.15 081   Please can you reset pin to 5417



2012-07-29 21:51:19     Invoice 29 Jul 2012 Invoice Number: 2045 To: 558 445 672 SIF skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total     1.00 Annual host fee for sky card 558 445 672 120.00 120.00 Delete Edit Total



2012-07-25 10:13:21     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************6213 Expiry date: 10/2014



2012-01-24 16:41:54     upgraded to sports and ent extra



2011-11-08 10:38:06     changed address from 68q10 flakefield, g74 1pf to Flat 2 Wellesbourne Tower, Hope St, Birmingham B5 7DY



2011-10-24 12:24:06     HOST FEE TAKEN FROM NEW CUST REC 1912 (859116) Activate acc and added CC details to acc SYSF26.80 4F3101 0352279137 Package Entertainment Extra and Sport NO HD cc details 4921 8182 8485 9116 02.14 403



2011-10-24 12:12:57     ALL BELOW INFO INCORRECT THIS WAS A NEW CARD SENT TO SIF ALL FEES DUE AND NEEDS TO BE ACTIVATED



2011-10-20 16:06:12     changed payment detail to prime card 5118442018340424 exp 01/16



2011-10-20 14:49:32     paired card to dummy box 4f0805 0149048393



2011-10-19 13:42:32     card paired now.



2011-10-19 11:35:25     can't pair card as box still active in another account



2011-10-19 11:26:45     paired to box version 9F2128 serial 0070511643



2011-10-19 11:26:02     replaces card 507522050



2011-10-14 17:01:39     made a payment using new details provided for £45. This was to keep the november bill down near the £40 that it should be. otherwise bill was going to be £89



2011-10-14 16:42:03     model 6.2.14 version 9F2128 serial 0070511643 package ; entertainment, sky sports with recording please 4659 4655 6932 0766 02.12 662



2011-10-07 13:27:14     Sent to SIF



2011-10-07 11:55:03     Previous Card 334 374 287



2011-10-04 13:21:10     caed reordered on same bank details 1st bill 16/11 for £48.50 then £20



2011-06-08 09:48:20     cancelled account 31 days notice given customer moving back to uk



2011-06-03 10:32:51     ON 01/06/2011 , HOST FEE PAID , REC 2617 C/C 8617



2011-05-23 14:57:23     MY SKY Username ANDYHAWTHOURN Password benson12 Email andyhawourn@post.alderney.ws Date of birth14/03/1979 Security question MMN Answer to security question benson Active on sky world pack, sky+ HD, CC details on acc (8617) Pdd 16th of each month



2011-04-21 15:52:38     paid £62.50 by c.c 43 8617 added same on skyworld with hd



2011-03-29 11:50:09     cancelled on 18.03.2011 last viewing 19.03.2011



2010-06-22 13:16:58     HOST DUE PAID TO-DAY REC 9121



2010-03-11 09:25:10     paid osb £59 by 43 8617 added same



2009-08-20 11:03:41     PAIRED CARD ON SKYWORLD ADDED HD FACILITY ADDED C.C 002710 PIN 4436 FIRST BILL £126.94



2009-08-20 11:01:44     host fee paid 5828



2009-04-09 14:43:09     card sent to chris in spain 7/4/09



2009-04-09 09:12:52     new card arrived 382 472 843



2009-03-10 16:52:46     card out to richard sky in france



2009-03-09 12:49:40     replacement card recieved card number 334 374 287



2009-03-05 13:34:40     ORDERED REPLACEMENT VC



2007-07-02 09:37:58     my sky code 1



2007-07-02 09:37:32     added cust CC details to acc ( 1976 )



2007-05-17 13:51:25     upgraded from 2 mix to sky world



2006-11-14 16:59:23     Downgraded from full pack.



2006-05-18 14:06:22     Scanny signal sent.



2006-05-18 10:51:48     All is ok, resent signals.



2006-05-17 13:05:21     All is ok, resent signals.



2006-05-16 15:37:18     repaired



2006-03-30 14:31:01     Added cust CC to ACC, upgraded to sky world 1A.



2006-02-21 09:38:07     CARD OUT - AWAIT PAYMENT



2006-02-20 13:30:49     CARD NOT SOLD - CARD IN OFFICE