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Contract Number 240005006004
Card Number 499 000 016
MultiRoom Number
First NameMRS EMMA/PAUL
Last NameHURSTFIELD
Address10 FLAKEFIELD
AddressEAST KILBRIDE
Address
Town / CityLANARKSHIRE
PostcodeG74 1PF
Telephone01759 664 507
Maiden Namegillies
Sky Passwordpaul
Date of Birth1983-06-05 00:00:00
e-Mailemmahurst@post.alderney.ws
Sky Card Number499 000 016
Prev Sky Card Number247 184 633
Host Fee Paid2018-08-06 00:00:00
Host Fee Due2020-09-07 00:00:00
Create Date2006-01-09 11:23:13
Modification Date2019-11-11 15:16:37
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameEMEMHURST
MySky Passwordpaul123
Contract StatusActive



2019-11-11 15:13:56     Host folder also updated with the New CC. 5545 9180 1785 8113 Exp 10/22 cvc:992



2019-11-11 15:13:06     NEW PAYMENT METHOD DETAILS Current payment method Payment method: Payment Card Payment type: MasterCard Name on card: EMMA HURSTFIELD Card number: **** **** **** 8113 Expiry date: 10/2022



2019-11-04 21:13:32     2019 HOST FEE FINALLY PAID I HAVE EMAILED CUSTOMER AS HIS CC EXPIRES DECEMBER 2019 Your transaction was successful. Transaction ID : 0EK11786XT585082L Copy Address verification service match : G - Not Supported (International) Card verification value match : X - No response Date and time : 11/04/2019 21:12:35 Transaction type : Sale Card number : •••••••••••••••7068 Card type : Mastercard Total amount charged : £120.00 (GBP)



2019-10-28 16:23:27     HOST FEE DECLINED AGAIN 15005 - The card issuer declined this transaction. Please ask the buyer for a different card. WILL EMAIL END USER AGAIN 499 000 016 Host fee was due in August and has continued to decline. Please can you provide a credit card with funds available or i will need to reorder the card tomorrow Carol



2019-10-26 16:26:28     host declined again DECLINED TRY AGAIN MONDAY IF DECLINES AGAIN EMAIL END USER Carol



2019-10-23 16:25:39     Re-added Sky Kids as customer said they were not working Thanks for your order Thank you for upgrading your Sky TV package. You'll get a confirmation email shortly. Your changes may affect your regular bill amount in the coming months.



2019-10-20 03:23:24     NO REPLY FROM CUSTOMER I HAVE EMAILED HIM TO TELL HIM I WILL REORDER CARDS IF NO REPLY BY MONDAY



2019-10-04 23:00:37     error



2019-10-04 22:53:36     Ray , Host is due on two of your Sky cards , please can you tell me credit card to use for payment Thanks Carol 505 164 517 499 000 016



2019-07-16 09:36:47     Offer - £57.00 for 18 months. I've removed Kids & Box sets for greater discount. A one-off £10.00 admin fee applies next month. Calendar made.



2019-01-24 12:24:32     Billing info Jan 2019 Active account Package: Ent + box sets + kids + sports + cinema + sports HD + HD £84.00 Discount offer: £48.00 Cust CC on account Payment method: Payment Card Payment type: MasterCard Name on card: mrs e hurstfield Card number: **** **** **** 7068 Expiry date: 12/2019 5545 9180 0800 7068 12/19 263



2018-12-11 15:57:26     paid osb £108 with customers cc added same 5545 9180 0800 7068 12/19 263



2018-11-01 16:38:27     £40 paid for customer to get offers on 3 of his cards Your transaction was successful. Transaction information Transaction ID 61N29203VS702253L Date and time 01-Nov-2018 17:19:51 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX7068 Total £120.00 GBP



2018-10-29 08:42:35     499 000 016 Hi Raymond, The offer on your 3 cards is due to finish end of October, if you would like us to try for new offers please can you send your credit card to take the £120 admin fee which is £40 per card. Thanks Carol



2018-08-13 16:18:23     host fee paid Your transaction was successful. Transaction information Transaction ID 20G50265KE630292E Date and time 13-Aug-2018 16:18:05 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX7068 Total £120.00 GBP



2018-08-09 13:41:05     I’m not in Holland now for the last 6 Weeks I’ll be back around 25 August and then I let you know When you can charge the card MY EMAIL REPLY Hi Raymond, The host fee is due to be paid now whether you are viewing the sky or not, we have the card active at one of our addresses and for this we need to pay a fee. Please supply credit card details for the £120 or i can get the account switched off until you return, by doing this you will lose your offer. Carol I will do a calander to add dummy DD on Monday if we got no reply



2018-04-04 19:11:02     added customers cc 5545 9180 0800 7068 12/19 263



2018-03-29 22:58:47     TRIED TO ADD CUSTOMERS CC AT SKY BUT AGAIN ASKING FOR A CODE EMAILED RAYMOND



2018-03-15 10:37:22     paid osb £171.53 with customers cc 5475 0300 0829 5190 Exp 06/22 Cvc 874 wouldnt allow me to add this card for future payments so i will try and add it on mysky



2018-03-12 22:18:10     OB Make a one-off payment of £171.53 TRIED TO PAY BALANCE WITH CUSTOMERS PRE PAID CC AND IT DECLINED 5475 0300 0829 5190 Exp 06/22 Cvc 874 Explaination of balance Payment received 25 Dec -£67.61 JANUARY BILL Unpaid amount carried to 25 Feb - 24 Mar View next bill £74.00 FEB BILL Balance carried forward Debit £74.00 Total £116.03 Payments received £0.00 Unpaid amount carried to 25 Mar - 24 Apr View next bill £116.03 MARCH BILL TV £48.00 Balance carried forward Debit £116.03 Bill total £164.03 TOTAL DUE £164.03 Payment due by 25 March PLUS LATE PAYMENT FEE



2018-02-06 09:47:00     Offer - £48.00pm for 18 months.



2018-02-04 17:03:11     THIS PAYMENT FEE IS FOR THE ADMIN FOR THE 3 CARDS TO GET AN OFFER THE CUSTOMER BENEFITS FROM THE OFFER WE CHARGE £120 YEARLY WHICH IS £40 PER ACCOUNT I WILL DO A CALANDER TO EMAIL CUSTOMER YEARLY TO GET CC FOR ADMIN BEFORE TRYING FOR A NEW OFFER Your transaction was successful. Transaction information Transaction ID 5X302276LA6623206 Date and time 04-Feb-2018 17:54:13 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX5190 Total £120.00 GBP



2017-08-14 09:36:35     2017 HOST FEE PAID our transaction was successful. Transaction information Transaction ID 9P6841523P440093R Date and time 14-Aug-2017 09:33:30 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX7068 Total £120.00 GBP



2017-08-07 08:53:44     MESSAGE FROM CUSTOMER Carol You can take of 1 host fee. When I'm back that will be next Sunday I will let you when you can charge it again Thanks Raymond I WILL DO A CALANDER MESSAGE TO TAKE HOST NEXT MONDAY



2017-08-03 23:50:06     HOST FEE HAS DECLINED TWICE Hi, Both accounts will have to be cancelled down if host fee not paid and in doing this your offer will be lost. Please can you provide payment details for the two outstanding host fees Thank you. Carol



2017-07-25 22:43:28     HOST FEE DECLINED WITH CC BELOW I WILL EMAIL CUSTOMER



2017-04-10 10:02:44     Paid OSB of £103.70 with client's CC. 5545 9180 0800 7068 12/19 263



2017-02-06 09:38:08     THIS CUSTOMER HAS 3 CARDS 505 164 517 499 000 016 543 690 267



2017-02-06 09:29:29     Client emailed in with new CC details for account. Paid OSB of £65.98 with the new details. 5545 9180 0800 7068 12/19 263



2016-12-16 14:31:17     The cancelleation didn't go through because of an OB of £180.95. I paid this with Ray Techniek's c/c 5386 8400 0018 9581 10/19 681 & added same for d/d. Got a 35% of TV for 12 months = £54.60. I have emailed Ray.



2016-12-12 14:16:41     OB £180.95 c/c declined 26/8/2016



2016-12-09 11:26:48     Couldn't reinstate as c/c declined 2/12/16. Now has OB. Email to Carol.



2016-12-01 10:43:14     Cancelled account so Steve can reactivate next week with an offer.



2016-11-30 14:02:32     Your transaction was successful. Transaction information Transaction ID 1P297484XP742835D Date and time 30-Nov-2016 15:01:40 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9581 Total £120.00 GBP



2016-11-29 12:22:40     Awaiting payment. Invoice 29 Nov 2016 Invoice Number: 9558 To: Raymond Van Meggelen skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 505 164 517 - Admin fee for processing offer on account. 40.00 40.00 Delete Edit 1.00 499 000 016 - Admin fee for processing offer on account. 40.00 40.00 Delete Edit 1.00 543 690 267 - Admin fee for processing offer on account. 40.00 40.00 Delete Edit Total £120.00



2016-11-23 16:14:52     THIS CUSTOMER HAS 3 CARDS 505 164 517 499 000 016 543 690 267 HE PAYS THEM WITH A PREPAID CC SOME OF THEM ARE CONSTANTLY GOING INTO BALANCES STEVE HAS CANCELLED DOWN TO REINSTATE WITH AN OFFER BUT THE NOVEMBER BILL HAD DECLINED AND HE WASN'T ABLE TO REINSTATE WHEN HE CALLS TO REINSTATE AS THE CC DECLINES TELL HIM YOU COULD TRY FOR AN OFFER ON ALL OF HIS 3 CARDS BUT WE WILL NEED TO CHARGE A £40 ADMIN PER CARD IF OFFER SUCCESSFUL AS THIS IS A LONG PROCESS WITH SKY TO FINALLY GET THE OFFER DO NOT ADD SANTANDER ADD CUSTOMERS CC BUT TAKE THE ABOVE ADMIN FEE FOR EACH ACCOUNT



2016-10-10 15:35:06     Paid OSB of £160.60 with client's CC. 5386 8400 0018 9581 10/19 681



2016-10-09 20:03:45     CUSTOMER HAS NO VIEWING OFF WITH AN OB Total due 25 Sep £160.60 Payment Received - £160.60 25 Sep Credit Card Declined £160.60 30 Sep What you still owe £160.60 TRIED TO PAY WITH CUSTOMERS PREPAID CC BUT IT FAILED The cc details are: MasterCard 5386 8400 0018 9581 Exp: 10/19 Code:681



2016-07-05 11:29:20     Your transaction was successful. Transaction information Transaction ID 821005817M230345L Date and time 05-Jul-2016 11:28:26 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX6553 Total £120.00 GBP



2016-07-05 11:21:29     Latest bill My subscriptions 25 Jun - 24 Jul £80.00 Additional charges £0.30 Total due 25 Jun £80.30 Payment Received - £80.30 25 Jun What you still owe £0.00



2015-07-06 14:38:43     Your transaction was successful. Transaction information Transaction ID 646390142U3611717 Date and time 06-Jul-2015 14:38:23 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX6553 Total £120.00 GBP



2015-07-06 14:37:36     5592 7601 0652 6553 12/19 962 Invoice 06 Jul 2015 Invoice Number: 7773 To: 499 000 016 end user skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2015-06-23 14:26:09     25 Jun - 24 Jul Variety with Sports & Movies HD £75.75 Additional charges £0.50  Total due 25 Jun £76.25 Card type: MASTERCARD Card number: ************6553 Expiry date: 12/2019



2015-03-30 15:14:19     Paid below OSB with customers new CC. 5592 7601 0652 6553 12/19 962



2015-03-29 23:18:13     Total due 25 Mar £71.75 Payment Received - £71.75 25 Mar Credit Card Declined £71.75 26 Mar What you still owe £71.75



2014-07-04 05:12:45     Transaction information Transaction ID 00H22628VG198452D Date and time 04-Jul-2014 05:02:24 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3559 Total £120.00 GBP



2014-06-04 11:28:50     Paid off OSB £67.75 with custs CC and added details to acc 5528 8500 0165 3559 09/15 751



2014-05-29 15:21:12     CC Details 5528 8500 0165 3559 09/15 751 Invoice 29 May 2014 Invoice Number: 5815 To: 499 000 016 end user skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-03-09 17:50:02     Paid balance with cust cc 5528 8500 0165 3559 Exp:09/15 Sec.751



2014-03-08 20:35:40     EMAILED CUSTOMER FOR CC AS ONE WE HAVE HAS EXPIRED



2014-03-08 20:32:01     Hi Ray, Card No 499 000 016 has a balance. See below. The other 2 have a payment due in the next few days. Regards Chris Sky TV Show £67.25 Additional Charges Show £0.50 Payment due on 25 Feb £67.75 Your bill is overdue. Please make a payment as soon as possible. Make a payment Payment Received 25 Feb - £67.75 Credit Card Declined 26 Feb £67.75 Account balance £67.75



2013-08-12 10:46:45     NO IT HAS NOT



2013-08-03 13:43:48     This host has been taken twice



2013-07-02 10:56:29     Your transaction was successful. Transaction information Transaction ID 29R48551CV9999844 . Date and time 02-Jul-2013 10:49:30 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX3559 . Total £100.00 GBP



2013-06-17 22:04:25     Invoice 17 Jun 2013 Invoice Number: 3449 To: 499 000 016 end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-06-17 22:01:15     Your transaction was successful. Transaction information Transaction ID 2AC24710UJ619325J Date and time 17-Jun-2013 21:28:11 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3559 Total £65.25 GBP



2013-06-17 22:00:33     5528 8500 0165 3559 valid: 09/13 code: 371



2013-06-17 21:56:39     Invoice 17 Jun 2013 Invoice Number: 3448 To: 499 000 016 end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 65.25 65.25 Delete Edit Total £65.25



2013-06-17 21:53:25     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************3559 Expiry date: 09/2013



2013-06-17 21:52:17     Billing Period Charges Entertainment Extra with Sports and Movies HD 25 Jun - 24 Jul £64.75 Yours at no extra cost Sky TV total: £64.75 Additional Charges Show£0.50 Payment due on 25 Jun £65.25



2012-06-28 14:46:38     Transaction ID 2RK78983DH209525E . Date and time 28-Jun-2012 14:44:16 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX3559 . Total £100.00 GBP



2012-06-22 15:57:38     Invoice 22 Jun 2012 Invoice Number: 1863 To: 499 000 016 end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 499 000 016 100.00 100.00 Delete Edit Total £100.00



2012-06-20 15:35:22     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************3559 Expiry date: 09/2013



2012-04-13 11:24:42     offer complete ... used to pay balance for card 564 471 364



2012-03-10 10:21:58     Paired to Sky+ HD box ( details below) and added HD Channels



2011-11-24 11:19:53     nov offer taken rec 2771 cc 3559



2011-10-27 13:12:01     oct offer taken rec 2001 cc 3559



2011-09-27 11:24:41     new card details added to Sky. osb paid and dd set up. **** **** **65 3559 valid: 09/13 code: 371 payment taken by sky - 39.50



2011-09-26 13:08:01     september offer taken. rec 1173. c/c 3559



2011-09-23 22:14:23     NEW C/C DETAILS ADDED TO OFFERS 4 FOLDER NO C/C DETAILS HAVE TO BE ADDED TO SKY



2011-08-25 16:32:12     august offer taken. rec 352. c/c 6859



2011-07-06 12:03:03     OFFER TAKEN £16.36 REC 3506 C.C 6859



2011-07-04 23:49:22     details of offer sent to office



2011-07-01 16:58:21     Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Credit Card Card Type: MasterCard Card Number: ************6859 Expiry Date: 06/13 Payment Due Date: 25th of each month



2011-07-01 16:57:26     Sky TVCloseSky World (New) 25/06/11 - 24/07/11 £52.00 Viewing Subscription Discounted (New) 25/06/11 - 24/07/11 £13.00 CR Sky World 25/06/11 - 24/07/11 £52.00 Credit for Cancellation of Sky World (New) 25/06/11 - 24/07/11 £52.00 CR Credit for Cancellation of Sky World (New) 17/06/11 - 24/06/11 £13.42 CR Sky World (New) 17/06/11 - 24/06/11 £13.42 Viewing Subscription Discounted (New) 17/06/11 - 24/06/11 £3.36 CR Subtotal: £35.64



2011-07-01 15:58:20     HOST FEE TAKEN REC 3364 (606859)



2011-05-30 10:02:30     Added new cc details to acc (606859) Pdd 25th of each month



2011-03-22 13:13:47     chiciray@hotmail.com



2011-03-11 15:30:36     paid osb £52.50 by c.c 606869 added same



2011-02-09 16:24:57     paid osb £52.50 by c.c 10 1198 added same



2010-07-07 09:40:27     host taken rec 0052 (606859)



2010-07-07 01:29:41     HOST DUE , EMAILED OFFICE



2010-03-08 16:59:41     PAID OSB £98 BY C.C 606859 ADDED SAME



2010-02-09 13:17:29     End user raymon 0031 620 549 148



2010-02-09 13:15:45     OSB £49 WILL BE ADDED TO NEXT MONTHS BILL. ADDED CUST C/C DETAILS TO ACC (606859)



2010-02-09 13:07:43     MY SKY Username EMEMHURST Password paul123 Email emmahurst@post.alderney.ws Date of birth 01/06/1983 Security question Mother's maiden name? Answer to security question gillies There is an overdue debt on your billing account, please pay off the following amount immediately £49.00



2009-09-10 11:43:02     PIN NO - 4633



2009-09-10 11:31:15     PAIRED CARD UPGRADED TO SKYWORLD ADDED C.C DETAILS (606859)



2009-09-07 13:42:59     HOST FEE PAID £160 6055



2009-09-07 13:42:04     sent card to RAYMOND VAN MEGGLEN Dutch client new address is - Cyprus laan 8, 3059 XA, Rotterdam, Holland phone - 0031 620 549 148



2009-09-03 11:27:35     downgraded from world to music mix



2009-08-27 09:58:00     P4 CARD ADDED 499 000 016



2009-08-25 11:35:11     first name emma old address: 50f 6 lockwood court yo422qw ordered new card to flakefield



2006-12-11 09:22:30     paired card to new box,changed pakcage to var/kno + sports and added customers c/c details to acc ending (1286)



2006-03-21 11:05:38     FREE CARD OUT



2006-01-27 13:09:29     CARD NOT SOLD - IN OFFICE