Transactions

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Contract Number	240001402983
Card Number	572 941 458
MultiRoom Number
First Name	MISS K
Last Name	ARNOTT
Address	101 moss bridge
Address	parksmead the chase
Address	wickford
Town / City	essex
Postcode	SS129EX
Telephone	01759 620 303
Maiden Name	mcintyre
Sky Password
Date of Birth	1980-04-12 00:00:00
e-Mail	karnott@post.alderney.ws
Sky Card Number	572 941 458
Prev Sky Card Number	506 308 154
Host Fee Paid	2015-06-10 00:00:00
Host Fee Due	2000-01-01 00:00:00
Create Date	2006-01-06 09:37:38
Modification Date	2016-01-05 13:12:32
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username	KARNOTT1
MySky Password	mcintyre12
Contract Status	We cancalled at Sky

2016-01-21 14:30:57 Joanna was supposed to drop the card back to us, but didn't! I have emailed her today to try and tie-up the next time she's in Spain.

2016-01-05 13:12:31 cancelled account 31 days notice host fee due date was 10-08-2016

2015-12-30 08:28:17 Hi, I need to cancel my subscription can you tell me how i do this? Thanks

2015-11-26 16:56:17 Email client June 2016 for new CC for host as their current CC expires 05/16

2015-11-26 16:34:35 New client Joanna Beaton-Shanks took over the card from the previous client. j.beaton.shanks@gmail.com Added new DD details for the client and requested CC details for the host next year.

2015-06-12 16:25:17 Please email the client before taking the host fee each year, he understands it will be taken on or around the first few weeks in June. adranus@me.com michael.shanks.uk@gmail.com

2015-06-10 12:17:02 host fee taken

2015-06-10 12:15:00 Your transaction was successful. Transaction information Transaction ID 4H476265U0409571Y Date and time 10-Jun-2015 12:15:10 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0570 Total £120.00 GBP

2015-05-27 21:08:55 Invoice 27 May 2015 Invoice Number: 7648 To: 572 941 458 STL Skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 HOST FEE 120.00 120.00 Delete Edit Total £120.00

2015-05-27 21:07:08 ACC ACTIVE AT SKY

2014-06-03 15:12:26 THE INVOICE NUMBER 5755 HAS BEEN DUPLICATED - THERE MUST HAVE BEEN A GLITCH ON INVOICING SO THIS ONE HAS BEEN OUT IN TO PAYPAL AS "5755 -2" THE INVOICE YOU CAN VIEW IN INVOICING IS CORRECT FOR THIS CARD AS IT IS FOR £120 BUT, WHEN INVOICES WERE BEING CREATED, DUPLICATE NUMBERS WERE BEING GENERATED. SO THERE IS ANOTHER INVOICE WITH THE SAME NUMBER FOR £25!!

2014-06-03 15:10:56 HOST FEE HAS BEEN PAID ou've Received New Funds! Dear Sky HD Solutions Ltd, This email confirms that you have received a payment for £120.00 GBP from . Receipt ID: 0688-4744-2203-2413 The number above is the buyer's receipt ID for this transaction. Please retain it for your records so that you will be able to reference this transaction for customer service. View the details of this transaction online Payment Details Total Amount: £120.00 GBP Currency: British Pounds Transaction ID: 1D990420CY969521F Quantity: 1 Invoice ID: 5755-2 Buyer:

2014-05-23 15:31:56 4757 1451 2286 0570 05/16

2014-05-23 15:30:45 Invoice 23 May 2014 Invoice Number: 5755 To: 572 941 458 STL skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00

2014-03-21 15:22:27 added HD

2013-11-20 11:58:17 DEPOSIT AKEN FROM CUSTOMERS CC(PAYS SKY DD) USED 05/2016 EXPIRY Your transaction was successful. Transaction information Transaction ID 5YM57801E2588181F . Date and time 20-Nov-2013 12:23:37 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX0570 . Total £42.50 GBP

2013-06-24 10:48:59 Invoice 24 Jun 2013 Invoice Number: 3520 To: 572 941 458 stl skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 42.50 42.50 Delete Edit Total £42.50

2013-06-24 10:40:23 Your current payment details Payment method: Direct Debit Account name: miss k arnott Sort code: **-**-27 Account number: ******28

2013-06-24 10:37:26 Billing Period Charges Entertainment Extra with Movies 20 Jun - 19 Jul £42.50 Yours at no extra cost Sky TV total: £42.50 Payment due on 20 Jun £42.50 We've requested payment from your bank 20 Jun - £42.50 Account balance £0.00

2013-06-11 10:56:00 INVOICE NUMBER 3325 PAID You received a payment of £100.00 GBP from (michael.shanks.uk@gmail.com).

2013-06-10 14:33:29 INVOICE SENT DIRECT TO CUSTOMER AS REQUESTED Invoice 10 Jun 2013 Invoice Number: 3325 To: 572 941 458 michael.shanks.uk@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee for card 572 941 458 100.00 100.00 Delete Edit Total £100.00

2013-05-24 16:16:16 572 941 458 - michael.shanks.uk@gmail.com invoice end user for host on Mon 10 Jun 2013 at 12:30

2013-05-24 16:14:16 Your current payment details Payment method: Direct Debit Account name: miss k arnott Sort code: **-**-27 Account number: ******28

2013-01-07 15:20:59 added customers new dd

2012-10-02 22:52:35 Entertainment Extra with Movies (New) 10/09/12 - 19/09/12 £13.71 Viewing Subscription Discounted (New) 10/09/12 - 19/09/12 £6.86 CR Entertainment Extra with Sports and Movies 01/09/12 - 19/09/12 £34.02 Viewing Subscription Discounted 01/09/12 - 19/09/12 £17.01 CR Credit for Cancellation of Entertainment Extra with Sports and Movies (New) 10/09/12 - 19/09/12 £8.95 CR Sky+ Subscription (New) 10/08/12 - 19/09/12 FREE Entertainment Extra with Sports and Movies 20/08/12 - 31/08/12 £20.52 Viewing Subscription Discounted 20/08/12 - 31/08/12 £10.26 CR Entertainment Extra with Sports and Movies 02/08/12 - 19/08/12 £30.77 Viewing Subscription Discounted 02/08/12 - 19/08/12 £15.39 CR Sky TV total: £40.55 Additional Charges Show details£0.50 Billing Period Charges Discounts Credit Card Admin Charge 20/08/12 - 20/08/12 £0.50 Additional Charges total: £0.50 Payment due £36.05 Credit Card Declined 18/08/12 £36.05 Payment Received 17/08/12 £36.05 CR Account balance £36.0 CURRENT BILL Sky+ Subscription 20/09/12 - 19/10/12 FREE Entertainment Extra with Movies 20/09/12 - 19/10/12 £42.50 Viewing Subscription Discounted 20/09/12 - 19/10/12 £21.25 CR Sky TV total: £21.25 Additional Charges Show details£0.50 Billing Period Charges Discounts Credit Card Admin Charge 20/09/12 - 20/09/12 £0.50 Additional Charges total: £0.50 Payment due on 20/09/12 £57.80 Your bill is overdue. Please make a payment as soon as possible. Make a payment Payment Received 17/09/12 £50.95 CR Account balance £6.85

2012-10-02 22:51:25 I have had money come out of my account already. The amount was just over £50 and this seems to expensive for what services we have. We were told for the movies and entertainment packages it will be £34 per month and this amount is almost double. Hi, The reason your sky bill is so high is because your payment failed in August and this outstanding amount has been carried forward. Regards, Carol

2012-09-20 11:30:33 You have an outstanding balance of £6.85 on your account, in order to get your channels back on you will need to pay this. Your payment due date is 20th of every month but will come out a few days before. Regards Charlotte

2012-09-20 11:26:52 Sky TV Hide details £21.25 Billing Period Charges Discounts Sky+ Subscription 20/09/12 - 19/10/12 FREE Entertainment Extra with Movies 20/09/12 - 19/10/12 £42.50 Viewing Subscription Discounted 20/09/12 - 19/10/12 £21.25 CR

2012-09-19 20:16:06 account all active Entertainment Extra with Movies 20/09/12 - 19/10/12 £42.50 Viewing Subscription Discounted 20/09/12 - 19/10/12 £21.25 CR Pdd 20th of every month, Payment method: Credit Card Card type: VISA Card number: ************0570 Expiry date: 05/2013

2012-08-31 10:22:39 set up additional mysky user for customer username Adranus1984 password strawberry

2012-08-21 12:10:06 Your invoiced payments are currently due on the 20th of every month.Is this date ok for you? The first payment was on the 17/08/2012 for ££36.05

2012-08-10 16:26:48 Pin changed to 1458

2012-08-10 15:56:41 Account activated and new customers cc details added 4757 1451 2286 0570 exp 05/13 cvc 250

2012-08-10 12:18:19 Pld activate this card on movie and entertainment no hd- had to DG as card had sports R004.049.21.00p 0376255340 4f31D6 Michael.shanks.uk@gmail.com 4757 1451 2286 4570 05/13 cvc 250 - cc details are invalid emailed for correct number?

2012-08-07 15:49:01 SENT TO STEVE PATMORE FOR CB

2012-08-07 15:45:30 sent to cb in spain (steves address)

2012-08-07 15:35:10 572 941 458 ARRIVED AT SHOP

2012-08-07 07:53:49 If previous customer calls host was due 20/10/2012

2012-08-02 15:03:19 changed to dummy cc Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************4892 Expiry date: 11/2015

2012-08-02 14:59:52 reinstated acc and reordered card!

2012-08-02 14:58:36 CHANGED TO ESSEX ADDRESS

2012-07-31 11:32:19 tried to reinstate twice but the account number crashed their system, will try later

2012-07-31 11:13:52 0 BALANCE

2012-07-30 23:03:51 Check if there is a balance if not reinstate with dummy cc , change address and reorder card.. Carol

2012-02-13 16:22:29 CANCELLED ACCOUNT last bill will be on 20th feb for £45.33, Account will shut down in 31 days.

2012-02-13 15:21:15 message to add 31 days notice to card, needs female to do task

2011-08-02 17:39:16 HOST FEE PAID REC 4456 C/C 8036

2011-07-29 12:45:00 TV £52.00 Billing Period Charges Discounts Sky World 20/07/11 - 19/08/11 £52.00 Sky TV total: £52.00 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 20/07/11 - 20/07/11 £0.50 Additional Charges total: £0.50 Payment due on 20/07/11 £52.50 Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: **********098036 Expiry Date: 02/2015 Payment Due Date: 20th of each month

2011-05-23 10:24:58 Paid OSB £52.50 with cust cc details and added details to acc (098036) Viewing reinstated

2011-04-04 15:18:04 paid osb 7409 8028

2011-04-04 14:37:45 osb £40.90 cust cc declined 4626 4013

2011-01-17 12:02:38 MY SKY Username KARNOTT1 Password mcintyre12 Email karnott@post.alderney.ws Date of birth 12/04/1980 Security question Mother's maiden name?Answer to security question mcintyre Upgraded to Full sky world pack

2011-01-15 13:05:59 added cust new cc 4626 4013 and added music movies and sports

2010-08-04 15:17:36 HOST PAID TO-DAY REC 0385 , C/C 8120

2009-12-07 14:27:04 Repaired the box on a 2 mix pack Knowledge & Variety and added customer c/c details to the account (97812)

2009-12-07 09:07:42 THIS REPLACES 508 394 723 VIEWING ABROAD

2009-12-04 11:25:47 forced action sent

2009-10-15 10:25:59 P4 card arrived 506 308 154

2009-10-08 16:50:55 P4 card arrived at Lockwood Court

2006-04-19 11:51:00 paired card to new box,changed package to full and added customers d/d details.

2006-04-04 14:18:21 CARD OUT - AWAIT PAYMENT !!!

2006-01-11 14:37:54 CARD NOT SOLD - IN OFFICE