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Contract Number 240005302460
Card Number 507 942 357
MultiRoom Number
First NameMRS Sarah & John
Last NameSLOAN
Address2054 upperpark rd
Addresswickford
Address
Town / CityESSEX
PostcodeSS12 9EN
Telephone01759669 403
Maiden NameMARSH
Sky PasswordDAVID
Date of Birth1978-07-14 00:00:00
e-Mails.sloan@post.alderney.ws
Sky Card Number507 942 357
Prev Sky Card Number247 184 195
Host Fee Paid2014-05-06 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2005-12-22 16:03:51
Modification Date2018-02-15 15:05:33
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameSARAHSLOAN3
MySky Passwordmarsh12
Contract StatusOutstanding Balance



2018-02-15 15:04:52     ACCOUNT OFF DUE TO OB TOTAL DUE £143.50 Payment due by 28 February HOST FEE DUE DATE WAS 20-04-2018



2017-03-02 22:00:00     2017 HOST FEE PAID EXP DATE IS 06/2018 Your transaction was successful. Transaction information Transaction ID 8GK2194294153684B Date and time 02-Mar-2017 22:58:19 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2374 Total £120.00 GBP



2017-03-02 17:24:58     Hi Martin, Host fee is due on this card and the payment card at sky has expired, can you contact customer to ask if they wish to continue and i can send you an invoice for host fee and update payment details at sky Thanks Carol



2017-03-02 17:22:19     I TRIED TO TAKE HOST WITH CC 4979 9213 0015 2374 EXP 06/2019 WILL EMAIL MARTIN HULL



2017-03-02 17:18:41     ACTIVE ACCOUNT Total due 28 Feb £68.30 Payment Received - £68.30 28 Feb What you still owe £0.00 CUSTOMERS CC AT SKY Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2374 Expiry date: 06/2016



2016-05-07 21:07:15     2016 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 77C23896N0085662L Date and time 07-May-2016 21:05:54 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2374 Total £120.00 GBP



2016-05-07 21:03:55     ACTIVE ACCOUNT Total due 28 Apr £64.80 Payment Received - £64.80 28 Apr Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2374 Expiry date: 06/2016



2015-07-01 06:23:31     SINCE HOST FEE VERY OVERDUE AND MARTIN DID NOT REPLY I HAVE TAKEN THIS HOST FROM CUSTOMERS CC Your transaction was successful. Transaction information Transaction ID 84A26597620620329 Date and time 01-Jul-2015 06:22:09 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2374 Total £120.00 GBP



2015-07-01 06:20:18     HOST WAS DUE IN APRIL THIS ACCOUNT IS ACTIVE Variety with Sports & Movies£64.50 Free items Total £64.50 Additional charges £0.50 Total due 28 Jun £65.00



2015-04-15 11:12:35     Invoice 15 Apr 2015 Invoice Number: 7393 To: 507 942 357 martin@freestyletv.fr From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 host fee 120.00 120.00 Total £120.00



2015-01-19 13:53:28     Invoice Martin Hull for host 1st April



2015-01-19 13:50:27     Sky TV Billing Period Variety with Sports & Movies 28 Jan - 27 Feb £61.00 Additional Charges £0.50 Payment due on 28 Jan £61.50 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2374 Expiry date: 06/2016



2014-08-26 10:44:48     added cust cc Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************2374 Expiry date: 06/2016



2014-08-26 10:43:12     acc active Bills & payments Account number: 240005302460 You have a payment due on the 28 Aug for a total of £60.98 Current billPrevious billsCharges on next bill Statement date: 14 August 2014 Print PDF Sky TV Hide Billing Period Charges Variety with Sports & Movies 01 Sep - 27 Sep £53.13 Variety with Sports & Movies 28 Aug - 31 Aug £7.35 Yours at no extra cost Sky TV total: £60.48 Additional Charges Show£0.50 Payment due on 28 Aug



2014-08-26 10:42:29     NEW PAYMENT DETAILS: 4979 9213 0015 2374 06/16 534



2014-05-08 10:48:23     You received a payment of £120.00 GBP from Martin Hull (martin@freestyletv.fr) invoice 5612 PAID £120.00 GBP 1 £120.00 GBP



2014-04-26 23:36:00     Hi Martin, There seems to be a problem with the last invoice i sent you did not seem to go , if you did receive can you please delete it. I have sent a new invoice for this host fee Invoice 5612. This is now over due. Carol



2014-04-26 23:33:58     Invoice 26 Apr 2014 Invoice Number: 5612 To: 507 942 357 martin hull martin@freestyletv.fr From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee 507 942 357 120.00 120.00 Delete Edit Total £120.00



2014-04-26 23:31:22     STRANGE INVOICE BELOW DOES NOT EXSIST INVOICE NUMBER IS FOR A DEPOSIT FOR ANOTHER CARD I WILL SEND NEW INVOICE



2014-04-02 23:42:43     Invoice 02 Apr 2014 Invoice Number: 5564 To: 507 942 357 martin hull skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee for card 507 942 357 120.00 120.00 Delete Edit Total £120.00



2014-04-02 16:54:14     Hi Martin, Has this account to be shut down ? Carol



2014-03-26 22:33:45     Hi Martin, Host is due on this card can you please confirm if your customer wants to continue. Carol



2014-01-15 16:03:46     Your transaction was successful. Transaction information Transaction ID 0MH67874C6860151E Date and time 15-Jan-2014 16:28:24 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5114 Total £57.50 GBP



2014-01-15 16:03:01     Invoice 15 Jan 2014 Invoice Number: 5013 To: 507 942 357 martin hull skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 sky card deposit 57.50 57.50 Delete Edit Total £57.50



2014-01-15 16:01:16     Billing Period Charges Entertainment Extra with Sports and Movies 28 Jan - 27 Feb £57.00 Yours at no extra cost Sky TV total: £57.00 Additional Charges Show£0.50 Payment due on 28 Jan £57.50



2014-01-15 15:59:46     4659 2200 3840 5114 10/14 086



2013-05-14 17:00:35     deleted invoice 2736



2013-05-14 16:57:01     Invoice Number: 2752 paid



2013-05-14 16:25:01     looks lwe have already received payment for this host from marting but awaiting confirmation from chris/carol to sign off the invoice etc



2013-05-14 16:20:44     Hi - sorry for the late reply about this. The other payment should be for this card : 507 942 357 Many thanks Martin



2013-05-13 13:55:50     Hi Martin, Shall i reorder this card ? If i dont hear back from you i will assume it is ok to go ahead to reorder. Thanks, Regards, Carol



2013-04-28 19:12:31     Hi Martin, Host now over due , please advise if customer wishes to continue. Regards, Carol



2013-04-13 11:10:26     AWAITING INFO FROM MARTIN Hi Martin, Thank you for both host fee payments . One of the payments was for card 480 063 692 invoice 2756. I am not sure which invoice the second payment is for. The reference number is 1654 , this is attached to another invoice that is not one of yours. Card 521 952 309 , you said in your email client has just paid host but a host is not due on this card until December 2013. The two cards/invoices you have due to be paid are 382 455 848 invoice 2154 and card 507 942 357 invoice 2752 , is the second payment we received today for one of these cards ? Have a good Easter. Regards, Carol



2013-03-14 11:27:22     Hi Martin, Do you have details of this customer ? Please confirm customer wishes to continue with sky. Host fee is due. Regards, Carol



2013-03-10 10:45:44     INVOICE 1258 WHICH WAS SENT IN ERROR HAS BEEN DELETED FROM SKY HD INVOICING



2013-02-18 20:59:09     Hi Martin, Annual host is due , invoice has been sent. Please confirm customer wishes to continue. Many thanks, Carol



2013-01-28 14:31:32     Invoice 28 Jan 2013 Invoice Number: 2752 To: 507 942 357 martin hull martin@freestyletv.fr From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-01-24 20:28:26     Forward invoice to Martin Hull 01/02/2013



2013-01-18 16:46:57     Invoice 18 Jan 2013 Invoice Number: 2736 To: 507 942 357 martin hull skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-01-18 16:42:09     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************5114 Expiry date: 10/2014



2012-12-06 16:13:00     im confused if Invoice Number: 1258 is still outstanding or not?



2012-03-09 21:32:26     Hi Martin, Sorry for the delay in getting back to you , we have had a problem reinstating this account and have spend many calls onto sky, i have now been assured that viewing is now on. The first bill will be collected on 28/03/2012 and will be for £65.05 , this covers from today until 27/04/2012 , there is an offer on for 3 months and your customer will save £14.00 per month. Regards, Carol



2012-03-09 21:32:09     You: HI CAN YOU PLEASE SEND NEW SIGNALS TO MY BOX , I AM UNABLE TO VIEW SOME CHANNELS , THE MESSAGE I AM GETTING IS CALL TO UPGRADE You: MY NAME IS Sarsh Ponnanna: I'll certainly help you with that. Ponnanna: I see that you were chatting with one of my colleague. Please give me a minute while I go through the chat to identify the query You: I WAS CHATTING TO ONE OF YOUR COLLEAGES OVER A WEEK AGO AND I STILL DO NOT HAVE VIEWING ON ALL CHANNELS Ponnanna: I'll try my best to fix this issue. You: THANKS Ponnanna: Please confirm the first two characters from the password set up on the Sky account. Please do not supply your password in full. You: DA Ponnanna: Since my colleague has ordered for a new viewing card hence the existing viewing card will be disabled. Ponnanna: So there will be no viewing till you receive the new viewing card. Ponnanna: Once you receive the new viewing card you will be able to view all the channels. You: I HAVENT ORDERED A NEW CARD , MY FRIEND HAS USED MY COMPUTER AND HE ORDERED A CARD ARE YOU GETTING THE ACCOUNTS MIXED UP ? HOW CAN THAT HAPPEN , I DONT NEED A NEW CARD MY CARD IS FINE I JUST NEED TO TO SEND NEW SIGNALS TO GET MY VIEWING SORTED Ponnanna: Are you the account holder? You: YES I AM Ponnanna: May I know what is the error message you are getting on your TV screen? You: CALL TO UPGRADE , WHY DID YOU TELL ME I HAD ORDERED A NEW CARD ? AM I DEFINATELY ONTO SKY , I AM A BIT SPOOKED BY THIS Ponnanna: Please stay connected let me check what went wrong on your account. Ponnanna: Please confirm the full name/surname for the account along with the home address including postcode. Ponnanna: The viewing card was not sent to you. Ponnanna: That was a different account. Ponnanna: As you mentioned that you are getting an error message Call to upgrade. Ponnanna: That is because you account is terminated. Ponnanna: I see that you have made any outstanding payment of £36.75 on the 28/02/2012.



2012-02-28 16:12:15     Your payment has been made, thank you. Payment Amount: £36.75 Card Type: Visa Card Holder's Name: S SLOAN Card Number: ***********405114 Expiry Date: 10/2014 Cvc 086



2012-02-28 14:54:38     Invoice for host paid. CC details received for offers to be paid direct to Sky. paying one of CB's cards for the offers payment osb of £36.75 along with offers of £89.02 need to paid using clients cc and new monthly payment details added



2012-02-28 14:41:15     INVOICE FOR HOST PAID ou received a payment of £100.00 GBP from Martin Hull (martin@freestyletv.fr) Thanks for using PayPal. You can now send any items. To see all the transaction details, log in to your PayPal account. Important note: Martin Hull has provided an unconfirmed address. Please check the Transaction Details page for this payment to find out whether you will be covered by PayPal Seller Protection. It may take a few moments for this transaction to appear in your account. Seller Protection - Not Eligible Reversals: Please be aware that your payment can still be reversed, (e.g. if it is subject to a chargeback), even after you have posted the item to your buyer. Complying with PayPal's protection programmes and following the trading guidelines, in our Safety Advice Centre helps to protect you from things like chargebacks. Buyer Martin Hull martin@freestyletv.fr Instructions to merchant The buyer hasn't entered any instructions. Description Unit price Qty Amount 1260 100.00 GBP 1 100.00 GBP Subtotal 100.00 GBP Total £100.00 GBP Payment £100.00 GBP Payment sent to skyhdsolutions@gmail.com



2012-02-28 13:46:48     NOTE BELOW SHOULD READ 08 Feb 2012 Invoice Number: 1189 WAS SENT IN ERROR CORRECT INVOICE SENT TODAY



2012-02-28 13:42:53     INVOICE BELOW FOR HOST WAS SENT TO MARTIN IN ERROR HE HAS NEVER HAD AN INVOICE FOR THIS CARD. Invoice 28 Feb 2012 Invoice Number: 1260 To: Martin Hull martin@freestyletv.fr From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 507 942 357 100.00 100.00 Total £100.00



2012-02-27 21:24:21     Invoice 27 Feb 2012 Invoice Number: 1258 To: Martin Hull martin@freestyletv.fr From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Balance for sky card 507 942 357 89.02 89.02 Delete Edit Total £89.02



2012-02-27 21:21:45     Hi Martin, There is an O/B for £89.02 and host is outstanding , i sent an invoice to you on 08 Feb 2012 Invoice Number: 1189 , this remains outstanding. I have sent an invoice this evening for balance to sky. Please pay both invoices and we will reactivate this account. Regards, Carol



2012-02-27 21:15:46     Hi Can you pay off the OSB and re-activate the account? Visa 4659 2200 3840 5114 epires 10/14 cvc 086 Please let me know Many thanks Martin



2012-02-27 21:15:28     TOTAL DUE FOR THIS ACCOUNT O/B TO SKY £36.75 OFFERS £52.87 TOTAL £89.02



2012-02-27 21:08:48     Statement date: 14/02/12 Print CSV PDF Amount owing from last bill £36.75 Payment due on 28/02/12 £36.75 Please ensure full payment reaches us by 28/02/12.



2012-02-08 16:26:48     Invoice 08 Feb 2012 Invoice Number: 1189 To: Martin Hull martin@freestyletv.fr From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 499 007 631 100.00 100.00 Delete Edit Total £100.00



2011-10-31 20:02:24     IF CUSTOMER EVER GETS BACK TO US TO GET VIEWING BACK ON £52.87 IN OFFER IS DUE FOR JUNE , C/C DECLINED IN JULY SO CUSTOMER HAS HAD NO VIEWING SINCE AND WE HAVE LOST THE REMAINDER OF THE OFFER



2011-10-31 20:00:55     Statement date: 14/10/11 Print CSV PDF Important information about your account Payment on your account is overdue Please check your payment details to see if there has been a mistake, for example if you changed your card or bank account without telling us the payment may have failed. You can easily top up your account with a one-off payment. See our late and failed payments help article for more information. If you made a payment in the last few minutes, please ignore this alert. Amount owing from last bill £36.75 Payment due on 28/10/11 £36.75 Your bill is overdue. C/C DECLINED AT SKY 25/07/2011



2011-06-22 20:13:25     Payment Method: Credit Card Card Type: VISA Card Number: ************5106 Expiry Date: 11/13 Payment Due Date: 28th of each month Update Payment Details



2011-06-22 20:11:33     Sky+ Subscription 28/06/11 - 27/07/11 £0.00 Sky+HD Pack 28/06/11 - 27/07/11 £10.25 Sky World 28/06/11 - 27/07/11 £52.00 Viewing Subscription Discounted 28/06/11 - 27/07/11 £26.00 CR Sky World 28/05/11 - 27/06/11 £52.00 Viewing Subscription Discounted 28/05/11 - 27/06/11 £26.00 CR Credit for Cancellation of Sky World 28/05/11 - 27/06/11 £52.00 CR Credit for Cancellation of Sky World 27/05/11 - 27/05/11 £1.73 CR Sky World 27/05/11 - 27/05/11 £1.73 Viewing Subscription Discounted 27/05/11 - 27/05/11 £0.87 CR Subtotal: £9.38



2011-02-04 11:43:14     Sent invoice to Martin



2011-02-03 17:06:21     Host fee taken rec 1679 (794441)



2011-02-03 10:49:43     Emailed Freestyle to get CC details for host fee



2011-02-01 16:52:38     no cc details



2010-10-22 10:39:24     Active acc, on sky world pack with HD, CC details on acc (5106), payment due date 28th of each month.



2010-04-20 15:49:19     upgraded to sky world got offer £35.75 for 2 months. pin 4195



2010-04-20 14:46:18     ** HOST FEE £100 REC 8478 (080061) **



2010-03-18 12:35:57     MY SKY Username SARAHSLOAN3 Password marsh12 Email sarah.sloan@post.alderney.ws Date of birth 14/07/1978 Security question Mother's maiden name? Answer to security question Marsh Downgraded from the sky world pack to a 1 mix pack as no host has been taken.



2009-10-20 11:32:57     P4 card arrived 507 942 357



2009-01-15 13:37:35     old address 46U 6 LOCKWOOD COURT, MARKET PLACE Y042 2QW



2009-01-14 14:37:29     *** HOST FEE TAKEN 12.01.09 ***



2009-01-12 16:33:31     paired new HD box to card 9F3002 0289604958 on full pack ( sky world ) added c.c details to account (405007) payment due dat 28th of every month



2006-05-25 14:17:10     CUST D/D SET UP ON A/C



2006-05-24 14:04:57     CARD PAIRED AGAIN.



2006-05-20 11:44:54     CARD PAIRING PASSED OVER TO TECH DEPARTMENT, SKY ADVISED PROBLEM & WILL BE ACTIONED AS SOON AS.



2006-05-18 12:13:51     O/BALANCE OF £7.50 PAID WITH CB'S C/C, VIEWING SWITCHED BACK ON, UPGRADED TO 1A, CARD PAIRED & RECORDING FACILITIES ACTIVATED.



2006-03-20 09:52:30     CARD OUT AWAIT PAYMENT



2006-02-02 12:42:51     CARD NOT SOLD-IN OFFICE