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Contract Number 240001068602
Card Number 564 304 285
MultiRoom Number
First NameMISS Angela
Last NameJESSOP
Address793 The Chase
AddressWickford
Address
Town / CityEssex
PostcodeSS12 9EX
Telephone01759 625322
Maiden NamePOOL
Sky PasswordRICHARD
Date of Birth1980-07-14 00:00:00
e-Mailanne-jessop45@post.alderney.
Sky Card Number564 304 285
Prev Sky Card Number508 125 317
Host Fee Paid2011-03-02 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2005-12-10 15:58:39
Modification Date2012-08-13 11:35:49
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernameannejessop
MySky Passwordstrawberry
Contract StatusViewing Abroad



2012-09-21 15:14:49     called up to get refend and sky advisor said that they can do nothing without a reference number from each payment made to sky from the bank account which will be found on a bank statement as according to them this account has not made a payment since january



2012-09-21 11:32:18     HI This client has just phoned to say she has been charged again. What is going on? Terri



2012-08-13 11:35:44     564 304 285 card has been off and has been since march/april. Sky have not taken any payments? £17.95 CREDIT on acc



2012-02-22 09:29:25     Hi Terri, This card is now off aswell , i am really sorry. Regards, Carol



2012-02-20 15:30:46     Mohammed: I have gone through the account which says Investigation has identified unauthorised details. This account is to remain CANCELLED.



2012-02-20 15:19:07     Any changes you have made to your account will be reflected in your next bill You have removed Sky TV from your subscription You may see some credits on your next bill for products you have removed. This is because we collect some subscription payments in advance, so when you cancel a product, we refund you the advance payments pro rata. Product change(s): 16/02/12: removed Entertainment Extra with Sports and Movies This bill was generated before you made changes to your account; the effect of these changes will be shown on your next bill.



2012-02-20 15:16:52     Terri, I am checking these cards for you , so far it looks as if 564 304 282 is VA !!, I am onto sky at the moment will email you back as soon as. Carol



2012-02-01 17:14:43     CARD ARRIVED AND SENT TO SIF ON 01/02/2012



2012-01-27 15:28:47     called up sky to chase up card and they said address had not been changed so changed adress and reordered card again



2012-01-27 14:25:16     Name on the account is Angela



2012-01-27 13:58:33     tried to chase up reordered card but sky advisor could not find the account as apparantly 'Anne' was not the name on the account. Put onto board for Wilson to deal with.



2011-12-06 09:51:31     Address changed to 793 The Chase, Wickford, Essex, SS12 9EX. previous address was 6 Lockwood Court, Market Place, York, YO42 2QW. Card reordered again



2011-11-21 13:07:51     need to change address and reorder



2011-06-14 09:28:48     paid osb £52.50 by c,c 88 5833 added same



2011-03-02 16:21:55     £50.00 HOST FEE PAID AS THIS IS A CARD RICHARD IS PAYING FOR REC 1852 , C/C 1865



2010-07-21 13:43:35     Paid off OSB £74.94 with cust cc (921865) and added details to the acc.



2010-07-16 12:27:01     20.04.10 Host £50 taken rec 8481 SIF cc



2010-07-16 10:08:16     There is an overdue debt on your billing account, please pay off the following amount immediately £74.94



2010-05-06 12:33:29     osb £74.94 pdd:14th cant access cc due to osb



2010-05-06 12:32:46     annejessop strawberry



2010-04-11 08:54:54     Richard Westbrook paying Sky for this one.



2010-01-16 13:02:47     Upgraded to Sky world



2010-01-16 13:02:16     Forced signal sent



2009-10-15 09:38:07     P4 card arrived 508 125 317



2007-02-03 10:53:04     O/BALANCE OF £76 PAID WITH CUST C/C (3524), VIEWING SWITCHED BACK ON & CUST C/C SET UP ON ACCOUNT.



2007-02-03 08:32:38     Customer credit card declined due to fraud protection lock in credit for foreign currency monthly withdrawals. He has spoke to his credit card and they have OK the debit for the amount of 76pound. Please debit his credit card (3524) and reactivate his viewing card as soon as possible. Thank You



2007-02-02 14:10:44     Cust c/c was declined(3524) £76 is 2 months bill plus £4 invoice.



2007-02-02 12:04:37     Yes please debit the credit card suplied with his account he will contact his c/c company regarding this matter. Also his normal monthy bill is for 36pound why has he been billed 76pound when it should have bee 72 pound for 2 months viewing



2007-02-02 09:29:06     OSB of £76 on the account



2006-10-09 11:25:41     CARD PAIRED TO NEW BOX.



2006-09-28 15:58:36     ADDED KIDS/MUSIC TO ACCOUNT.



2006-09-20 14:34:03     O/BALANCE OF £30 PAID WITH CUST C/C (3524), VIEWING SWITCHED BACK ON, UPGRADED TO VARIETY / KNOWLEDGE MIX PLUS MOVIES, CARD PAIRED & CUST C/C SET UP ON ACCOUNT (3524).



2006-04-30 16:53:32     outstanding balance of £30.00



2006-01-26 12:00:12     O/B of £48, letter dated 14/01/06



2005-12-16 13:42:37     CARD OUT 15/12/05 / AWAIT PAYMENT