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Contract Number 210169951790
Card Number 539 004 077
MultiRoom Number
First NameMRS NICOLA
Last NameHANCOCK
Address16A FLAT D
AddressDalefield avenue
Addressnormanton
Town / Citywest yorkshire
Postcodewf6 1ht
Telephone01355 622588
Maiden Namewright
Sky PasswordBLUE
Date of Birth1972-02-14 00:00:00
e-Mailn.hancock@post.alderney.ws
Sky Card Number539 004 077
Prev Sky Card Number382 458 370
Host Fee Paid2015-02-23 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2005-10-03 13:47:06
Modification Date2016-02-12 12:09:32
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameNHANCOCK3
MySky Passwordwright12
Contract StatusOutstanding Balance



2016-02-12 12:09:09     Fee Due Date was:07-05-2016



2016-02-12 12:08:23     Latest bill Amount owing from previous bill £53.00 Total due 21 Feb £53.00



2015-02-23 11:53:48     Your transaction was successful. Transaction information Transaction ID 00L9984696049302K Date and time 23-Feb-2015 12:53:54 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7613 Total £120.00 GBP



2015-02-23 11:51:28     Invoice 23 Feb 2015 Invoice Number: 7152 To: 539 004 077 GEMSAT skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 HOST FEE 120.00 120.00 Delete Edit Total £120.00



2014-03-03 16:36:42     Your transaction was successful. Transaction information Transaction ID 35P95116P3122622C . Date and time 03-Mar-2014 17:11:59 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX7613 . Total £120.00 GBP



2014-02-27 15:50:34     Invoice 27 Feb 2014 Invoice Number: 5367 To: 539 004 077 GEMSAT skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-02-03 12:15:17     Paid off OSB £49.50 with cust CC and added details to acc 4150 0100 0532 7613 02/15 777



2014-02-03 11:54:48     CC DETAILS 4150 0100 0532 7613 02/15 777 Your transaction was successful. Transaction information Transaction ID 7T038232BC722070F . Date and time 03-Feb-2014 12:35:16 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX7613 . Total £49.50 GBP



2014-02-03 10:01:35     Check your information Some of your information may be missing or incomplete. Please check the following items: ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2014-01-29 14:41:57     Emailed Gem Sat for new CC details for host and deposit



2014-01-29 14:40:14     Payment on your account is overdue Payment Received 21 Jan - £49.50 Credit Card Declined 22 Jan £49.50 Account balance £49.50



2014-01-23 12:30:06     Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2014-01-20 12:14:09     added new cc Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************7613 Expiry date: 06/2015 4150 0100 0532 7613 06/15 777



2014-01-20 12:10:56     Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2014-01-14 10:01:14     Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2014-01-07 10:26:38     539 004 077 try and take deposit again Tue, 14 January



2014-01-06 16:31:51     Check your information Some of your information may be missing or incomplete. Please check the following items: ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2014-01-06 16:27:13     Invoice 06 Jan 2014 Invoice Number: 4917 To: 539 004 077 GEMSAT skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Card Deposit 49.50 49.50 Delete Edit Total £49.50



2014-01-06 16:23:46     Sky TV £49.00 Additional Charges £0.50 Payment due on 21 Dec £49.50



2013-04-08 19:44:36     paid usb £47.50 4150 0600 1289 0244 387 11/14 added same



2013-04-07 13:23:02     Hi Gwyn, Outstanding balance on the account due to credit card failure on 19/03/2013 Regards, Carol Your Sky TV service is suspended Please pay £47.75 and then update your payment method



2013-03-03 20:59:25     HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 9F275426CB634240E . Date and time 03-Mar-2013 21:59:06 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX0244 . Total £100.00 GBP



2013-03-02 16:03:19     Invoice 02 Mar 2013 Invoice Number: 2847 To: 539 004 077 GEMSAT skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Total £100.00



2013-03-02 15:41:00     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************0244 Expiry date: 11/2014



2013-02-27 16:50:37     cc for host 4150 0600 1289 0244 387 11/14



2012-08-13 13:59:04     Paid off OSB with cust cc and added details to acc 4150 0600 1289 0244 387 11/14



2012-08-08 16:39:03     Payment declined again



2012-08-07 10:05:00     This transaction declined using the cc ending in 0244. Please provide new cc details to pay off this balance and add for future payments. Charlotte



2012-08-07 09:33:56     osb £45.25



2012-03-23 13:20:15     inv 1321 for host paid



2012-03-12 19:21:20     Hi Gwyn, Didnt notice that ! removed www and email went fine. Thanks, Regards, Carol



2012-03-12 17:52:50     Hu Gwyn, Invoice was sent to address provided and has been returned as address unknown, could you please check this email address for me. Many thanks Carol



2012-03-12 16:45:57     Invoice 12 Mar 2012 Invoice Number: 1321 To: customer 539 004 077 www.jeromebea@yahoo.fr From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00 INVOICE SENT FOR HOST FEE



2012-03-10 10:56:17     Hello, I sent you a mail regarding the annual host fee for this card last month. Please get back to us with end user details to prevent this card being disabled by our automated system. If the customer no longer requires sky please let us know and we will cancel the account with 31 days notice and if you would prefer us to send the invoice to you and you can pass it on that is fine? Thank you, Charlotte



2012-03-10 10:52:05     changed pin to 2378



2012-02-18 15:25:26     Hello, As we have a new payment system we require customer details in order to send an invoice directly to the customer. A ost fee is due on this card. If you would prefer to transfer the invoice to the customer yourselves we can send the invoice to you. Please get back to us when you can, Thankyou, Charlotte



2011-12-18 10:22:41     You: card No is 539 004 077 . I am not at home and I dont have the model No Mercy: Alright, as you said its the same box I will send the signals to your box. Mercy: I have sent the signals and it usually takes 10 to 24 hours for it to work, however most of the times it will come on immediately. Mercy: Is there anything else I can help you with today? You: No thats fine thank you very much Mercy: My pleasure.



2011-12-18 10:20:02     Payment Method: Credit Card Card Type: Visa Card Holder's Name N Hancock Card Number: ************0244 Expiry Date: 11/2014 Date and Time: 18 December 2011, 10:18



2011-02-28 22:45:18     HOST PAID REC 1812 C/C 1992



2011-02-28 10:28:25     active acc on Sports pack, CC (1992) on acc, Pdd 21st of each month



2010-10-22 12:22:46     SENT TO STEVE FOR GEMSAT FedEx. Your tracking number: 794037376871



2010-10-22 12:11:42     new 539 004 077 Previous Card 220 315 055



2010-10-18 13:18:23     MODIFIED ADDRESS SLIGHTLY AS CARD RETURNED



2010-10-11 19:07:57     Hi Gwyn, Payment has gone through, thank-you. We will send your customer a new card , can you provide an address? Regards, Carol HOST PAID REC 0964 £100.00 HOST , £20.00 CLAW BACK FEE AND £20.00 POSTAGE , REC 0964



2010-10-08 14:33:29     reordered card old address 10 flakefield



2010-10-07 10:59:26     This customer has clawed bk there host fee (second request) Emailed Gywn if no responce reorder card.



2010-06-07 22:47:41     THIS CARD SHOULD HAVE BEEN UPGRADED AS HOST WAS PAID , UPGRADED ONLINE TONIGHT, EMAILED BACK TO GWYN SAYING I RESENT SIGNALS !!



2010-06-07 22:43:04     Order summary Sky TV £41 Monthly Entertainment Packs Children's Pack, Knowledge Pack, Style & Culture Pack, Music Pack, News & Events Pack Premium Packs Sports 1 Pack, Sports 2 Pack Payment summary Total Costs Total Costs Total monthly cost £41 Your payment details Monthly payment Paying by VI ************1992



2010-05-07 21:29:09     HOST PAID TODAY PLEASE UPGRADE REC NUM 8628



2010-05-06 11:36:18     downgraded from 6mix+sports to variety mix



2009-09-10 10:06:36     PIN NO - 5055



2009-09-10 10:04:22     ADDED ESPN



2009-07-14 08:52:52     put on sportsworld



2009-07-08 10:00:52     Repaired to box v- 9F0A04 s- 014630925 on Sportsworld pack, Payment Method Changed Payment Method: Credit Card Card Type: VISA Card Holder's Name mrs n hancock Card Number: 221992 Expiry Date: 06/13 Payment Due Date: 21st of each month Date and Time: 08 July 2009, 09:37 * * HOST FEE PAID 2DAY £100 RECEIPT 5139 * *



2009-06-12 21:28:31     Card out to Gemsat



2009-06-03 09:22:55     0 BALANCE



2009-05-19 11:11:58     * Name: Mrs N Hancock * Email Address: n.hancock@post.alderney.ws * Mobile Number: * Username: NHANCOCK3 * Password: wright12 * Date of Birth: 14 February 1972 * Place of Birth: * Secret Question: Mother's maiden name? * Secret Answer: WRIGHT * Viewing Card Number: 220315055 * Parental Control Number: * Third Party Marketing: no



2006-01-16 16:56:14     DOWNGRADED TO 01 VIA E-MAIL.



2005-09-28 15:10:12     24/1/05; Repaired to 9f0a01 0103090081,on 1A. O/b of £86 paid - 22/8/05. Cust's c/c details added to acc - 22/8/05



2005-09-27 14:02:29     24/1/05; Repaired to 9f0a01 0103090081,on 1A.