Transactions

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Contract Number	210166386990
Card Number	607 785 979
MultiRoom Number
First Name	MR John
Last Name	SAVILLE
Address	661E THE CHASE
Address	WICKFORD
Address
Town / City	ESSEX
Postcode	SS12 9EX
Telephone	01706 818134
Maiden Name	Walker
Sky Password	sky
Date of Birth	1976-01-01 00:00:00
e-Mail	j.saville@post.alderney.ws
Sky Card Number	607 785 979
Prev Sky Card Number	574 081 907
Host Fee Paid	2015-11-05 00:00:00
Host Fee Due	2000-01-01 00:00:00
Create Date	2005-10-03 13:47:06
Modification Date	2017-05-10 12:49:07
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username	216043141
MySky Password	hotmail1
Contract Status	Viewing Abroad

2017-05-10 12:46:26 SATFOCUS EMAILED IN TO SAY THERE WERE NO HD ON THIS ACCOUNT CB CALLED SKY AND THIS ACCOUNT IS UNDER INVESTIGATION SIMONE EMAILED AND SHE WILL USE CARD 611 884 206 TO REPLACE THIS CARD

2017-04-27 14:43:09 27/04/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £48.57

2017-04-27 09:44:26 Cancelled for offer on reinstate

2017-03-30 20:51:40 29/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £48.57

2017-03-06 00:01:07 01/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £48.57

2017-01-27 12:09:54 27/01/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £48.57

2016-12-30 14:21:15 30/12/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £48.57

2016-11-30 10:55:01 29/11/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £48.57

2016-10-28 10:40:52 27/10/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £48.57

2016-10-10 15:06:06 Invoice Number: 9426 - PAID Host fee. £100.00 Renewal of card 607 785 979 Family,Sports HD November 2016 to November 2017 £858

2016-09-28 12:59:44 28/09/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £48.57

2016-09-28 12:00:32 Invoice Number: 9426 - Awaiting payment. Host fee. £100.00 Renewal of card 607 785 979 Family,Sports HD November 2016 to November 2017 £858

2016-08-30 10:52:37 30/08/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £48.57

2016-07-28 08:55:11 27/07/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £48.57

2016-06-29 12:41:32 29/06/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £26.57

2016-05-28 11:40:18 Offer £48.67 for 12 months - £22.80 discount. (Recontracted offer)

2016-05-27 21:26:31 BOARD FOR STEVE TO CALL FOR NEW OFFER

2016-05-27 13:16:26 27/05/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £69.30

2016-04-27 14:10:45 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £56.62

2016-03-31 08:55:41 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £56.62

2016-02-29 11:32:35 29/02/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £56.62

2016-01-27 09:49:55 27/01/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £56.62

2016-01-05 11:59:52 31/12/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £47.80

2015-12-09 09:22:38 Wouldn't reinstate original offer but got an extra £2.65 off HD for 6 months too. Total offer £10.15 discount for 6 months.

2015-12-04 10:46:58 Invoice Number: 8343 PAID Host fee. £100.00 Renewal of card 607 785 979 Family,Sports HD November 2015 to November 2016 £801.00

2015-11-27 15:07:28 The offer wasn't added by Sky! Operator Has filled out a customer resolution query. Calendar made to check it's been resolved.

2015-11-27 10:47:45 27/11/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £66.01

2015-10-29 15:48:54 New offer £10 off for 12 months.

2015-10-28 11:41:25 28/10/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £65.06

2015-10-02 10:39:46 Invoice Number: 8343 awaiting payment Renewal of card 607 785 979 Family,Sports HD November 2015 to November 2016 £801.00

2015-09-29 10:28:11 29/09/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £59.25

2015-08-27 12:36:51 27/08/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £59.25

2015-07-30 15:05:59 29/07/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £59.25

2015-06-29 10:10:37 29/06/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £59.25

2015-05-28 13:31:20 £7.50 off for 6 months 28/05/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £59.46 Payment Received - £47.87 27 Jan Payment Received - £47.87 27 Feb Payment Received - £47.86 27 Mar Payment Received - £52.33 27 Apr Payment processing - £59.46 27 May

2015-05-02 17:18:55 29/04/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £52.33

2015-05-02 17:12:11 null Sky Sports for 6 Months with £7.50 off

2015-04-15 14:08:58 27/03/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210166386990, MANDATE NO 0168 £47.86

2015-02-26 13:23:20 Repaired card and box. 4F7004, 0363910239F

2015-01-07 14:12:15 You've upgraded from Original to Family with Sports HD on 18 Nov You have three charges for Family with Sports HD. This is because your previous payment had already been taken when you upgraded to Family with Sports HD. We therefore had to add your first partial month's charge and first full month's charge to this bill, as well as your ongoing monthly charge billed one month in advance. Billing Period Charges HD Subscription Discounted 27 Dec - 26 Jan - £2.63 HD Subscription Discounted 27 Nov - 26 Dec - £2.62 HD Subscription Discounted 18 Nov - 26 Nov - £0.76 Family with Sports HD 27 Dec - 26 Jan £62.75 Viewing Subscription Discounted 27 Dec - 26 Jan - £12.25 Family with Sports HD 27 Nov - 26 Dec £62.75 Viewing Subscription Discounted 27 Nov - 26 Dec - £12.25 Family with Sports HD 18 Nov - 26 Nov £18.21 Viewing Subscription Discounted 18 Nov - 26 Nov - £3.56 Yours at no extra cost Sky TV total: £109.64 Payment due on 27 Dec £109.64 Payment Received 27 Dec - £109.64

2014-11-24 14:39:01 CARD SENT TO SATFOCUS INVOICED FOR FAMILY, SPORTS AND HD FOR 1 YEAR SANTANDER ADDED HOST AND SUBS DUE NOVEMBER 2015 Invoice 05 Nov 2014 Invoice Number: 6719 To: Satfocus service@satfocus.de From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 5.00 Mini sky HD Boxes 50.00 250.00 10.00 Card activation fee 100.00 1000.00 10.00 10 Sky card for one year subscription Family,Sports and HD 756.00 7560.00 Total £8810.00 Then a note to say invoice paid by bank transfer and add incoming payment in £756 card fee and years sub paid , invoice 6719

2014-11-18 10:47:59 Paid OSB of £14.83 with Santander and added DD. Family with half price Sports and HD for 6 months : £47.87 /month £62.75 from June Payment due date : 27th Box details : 4F7004, 0363910239F

2014-09-25 16:57:02 Added 607 785 979 - if andre has not sold this email him and tell him he needs to either sell this card before April or we need to reorder it as it cannot be reinstated after 1 year of being cancelled down on Tue 10 Mar 2015 at 07:00. Undo

2014-07-03 12:14:22 CARD WITH ANDRE NOT YET BEEN PAID FOR MUST BE PAID ON ACTIVATION CARD FEE + 1 YEAR SUBSCRIPTION DOUBLE CHECK PACKAGE WITH ANDRE

2014-04-17 13:46:56 CARD SENT TO ANDRE - SAT FOCUS

2014-04-15 22:29:02 THIS CARD HAS BEEN CANCELLED DOWN BY LES TO SEND TO ANDRE AS A STOCK CARD I HAVE LEFT CARD STATUS AS A STOCK CARD

2014-04-11 11:26:38 new card arrived 607 785 979

2014-04-07 12:30:21 reordered viewing card and added dummy cc Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************2920 Expiry date: 04/2017

2014-04-07 12:30:18 reordered viewing card and added dummy cc Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************2920 Expiry date: 04/2017

2014-03-10 15:28:09 574 081 907 reorder this card and add dummy CC Mon, 7 April, 09:00

2014-03-10 15:11:07 Downgraded to entertainment only

2014-03-10 10:04:29 BOARD TO DG AND DO CALANDER MESSAGE TO REORDER 31 DAYS

2014-03-10 09:53:27 Hi Jeni Can you please cancel this viewing card for me . Card number ; 574 081 907 Many thanks

2013-12-13 15:39:47 Your transaction was successful. Transaction information Transaction ID 17G70994A5607180M Date and time 13-Dec-2013 16:26:44 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3000 Total £57.50 GBP

2013-12-13 15:37:15 Invoice 13 Dec 2013 Invoice Number: 4787 To: 574 081 907 patrique skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 57.50 57.50 Delete Edit Total £57.50

2013-12-13 15:36:19 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************3000 Expiry date: 08/2014

2013-12-13 15:36:08 Billing Period Charges Entertainment Extra with Sports and Movies 27 Nov - 26 Dec £57.00 Yours at no extra cost Sky TV total: £57.00 Additional Charges Show£0.50 Payment due on 27 Nov £57.50 Payment Received 27 Nov - £57.50 Account balance £0.00

2013-09-13 14:09:49 upgraded back to full pack

2013-08-14 11:56:24 574 081 907 stop downgrade going through as host has been paid on Fri 13 Sep 2013 at 11:00.

2013-08-14 11:53:24 lb confirmed to take 120 Your transaction was successful. Transaction information Transaction ID 6C4088352L314503P Date and time 14-Aug-2013 11:39:23 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3000 Total £120.00 GBP

2013-08-14 10:50:46 DOWNGRADED as no responce with CC details for host fee. Current package Entertainment Extra with Sports and Movies downgraded to Entertainment only

2013-08-12 16:27:27 Invoice 12 Aug 2013 Invoice Number: 3966 To: 574 081 907 Patrique skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00

2013-08-12 15:45:40 Hi Patrique, Host fee due on this card please advise.

2013-08-12 15:43:06 Sky TV £57.11 Additional Charges £0.50 Payment due on 27 Jul £57.61

2013-05-13 12:11:17 host fee due date correct by carols note

2012-09-25 17:26:49 Upgraded to full pack with espn

2012-09-23 14:37:32 paired card to box for patrique Version no ; 9F2105 Serial no ; 0070838309

2012-08-31 20:58:31 ADDED NEW CUSTOMERS CC DETAILS TO THIS ACCOUNT Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************3000 Expiry date: 08/2014

2012-08-31 20:51:12 CB TAKING THIS CARD TO SPAIN FOR A CUSTOMER OF PATRIQUES TO REPLACE CARD 505 164 251 ( THIS CARD WAS REORDERED FOR NON PAYMENT OF HOST ) HOST FEE PAID INVOICE 2080 HOST NOW DUE 15/10/2013

2012-08-31 11:45:13 added dummy cc Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************9415 Expiry date: 01/2016

2012-08-29 12:01:22 OLD OLD CARD 480 062 959 NEW CARD ARRIVED AS STOCK 574 081 907

2012-08-29 10:39:55 NEW CARD ARRIVED AT TERRYS 574 081 907

2012-08-23 10:32:10 put in google calander to add dummy cc to acc

2012-08-23 10:30:42 Hello, Your account has now been cancelled with immediate affect. On 27/08/2012 your last payment of £54.60 will be taken from your account and that will be the last payment made to sky. Regards, Charlotte

2012-08-23 10:27:47 reordered card

2012-08-23 10:05:17 downgraded to minimum pack to prevent a large balance

2012-08-23 09:04:38 SILVIA WANTS THIS CARD TO BE CANCELLED STRAIGHT AWAY , BOARD TO REORDER AND ADD DUMMY CC

2012-08-23 00:04:22 I HAVE EMAILED SILVIA TO ASK IF SHE REQUIRES 31 DAYS OR NOT THIS CARD CAN BE REORDERED NOT CANCELLED

2012-08-22 15:43:20 cant cancel need male to cancel

2012-08-13 15:26:38 This host is due 6 monthly send invoice to customer 1 month before due date It will be for £50.00 pnly

2012-07-18 12:26:38 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************8071 Expiry date: 03/2015

2012-07-17 16:55:03 TRYING TO EXPLAIN BILLING TO SILVIA!!!!

2012-07-13 10:48:08 I have looked at the billing for the card number you gave me and it looks like the receipt does match it but of course yours is in euros. Entertainment Extra with Sports and Movies 27/06/12 - 26/07/12 £52.00 Sky TV total: £52.00 Charlotte

2012-06-12 10:10:04 explaining bill AGAIN to silvia

2012-06-11 12:36:23 Entertainment Extra with Sports and Movies £52.50, Card number: (8071), Payment due date 27th of every month.

2012-05-11 15:59:16 Sky TV £52.00 Billing Period Charges Discounts Entertainment Extra with Sports and Movies 27/04/12 - 26/05/12 £52.00 Sky TV total: £52.00 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 27/04/12 - 27/04/12 £0.50 Additional Charges total: £0.50 Payment due on 27/04/12 £52.50 Payment Received 04/05/12 £52.50 CR Credit Card Chargeback 01/05/12 £52.50 CR Payment Received 24/04/12 £52.50 CR Account balance £0.00

2012-05-11 15:59:08 SILVIA EMAILED TO QUERY THIS BILL

2012-05-07 10:53:35 HiChris, Wehave received the second card this morning. When is the date that host expire?.Also, for this second card, will be the monthly fees be taking the 6thof every month? Thanks, Silvia Hi Silvia, We will send you an invoice after 6 months. Regards Chris

2012-05-04 10:50:57 paid osb £52.50 with cust cc added same 8071

2012-04-25 12:40:23 ? SENT TO Silvia Tijerin TO BE CONFIRMED

2012-04-23 12:49:46 Sky TV £52.00 Billing Period Charges Discounts Entertainment Extra with Sports and Movies 27/04/12 - 26/05/12 £52.00 Sky TV total: £52.00 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 27/04/12 - 27/04/12 £0.50 Additional Charges total: £0.50 Payment due on 27/04/12 £52.50

2012-04-21 12:31:55 Card arrived 568 272 421

2012-04-21 12:30:58 Previous Card216 043 141

2012-04-18 10:36:41 reordered card as mennys customer wanted to cancel

2012-03-26 16:30:29 end user K Leadbitter 922 714 891 or 653 596 471

2012-03-26 13:16:43 changed pin to 1983 to prompt cumstomer to contact Menny as we have no customer contact details.

2011-11-29 17:22:46 nov offer taken. rec 2842. c/c 0701. OFFER COMPLETE

2011-10-31 11:29:21 OCT OFFER TKN REC 2086 C/C 0701

2011-09-28 20:36:40 sept offer taken rec 1228

2011-08-29 18:23:50 august offer taken. rec 473. c/c 0701

2011-07-25 15:36:36 2ND OFFER TAKEN £26.00 REC NUM 4082 CC(0701)

2011-07-25 15:35:44 2ND OFFER TAKEN £26.00 REC NUM 4082 CC(0701)

2011-07-25 15:35:15 2ND OFFER TAKEN £26.00 REC NUM 4082 CC(0701)

2011-07-25 15:35:07 2ND OFFER TAKEN £26.00 REC NUM 4082 CC(0701)

2011-07-25 15:34:45 2ND OFFER TAKEN £26.00 REC NUM 4082 CC(0701)

2011-07-25 15:34:40 2ND OFFER TAKEN £26.00 REC NUM 4082 CC(0701)

2011-07-25 15:34:18 2ND OFFER TAKEN £26.00 REC NUM 4082 CC(0701)

2011-06-26 14:13:26 offer taken rec 3229 (200701)

2011-06-15 17:51:28 Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************6002 Expiry Date: 07/14 Payment Due Date: 27th of each month Update Payment Details

2011-06-15 17:50:59 Sky World 27/06/11 - 26/07/11 £52.00 Viewing Subscription Discounted 27/06/11 - 26/07/11 £26.00 CR Credit for Cancellation of Sky World 28/05/11 - 26/06/11 £50.32 CR Sky World 28/05/11 - 26/06/11 £50.32 Viewing Subscription Discounted 28/05/11 - 26/06/11 £25.16 CR Subtotal: £0.84

2011-05-06 05:55:37 PAIRED CARD TO BOX AND UPGRADED TO SKYWORLD

2011-05-06 05:42:51 ANNUAL HOST PAID REC 2290 , C/C 0701 BOARD TO UPGRADE

2011-03-29 09:55:49 DOWNGRADED FROM SKY WORLD TO VAR ONLY GOING ON BUSINESS 31 DAYS NOTICE GIVEN AS HOST FEE DUE

2011-03-28 21:23:58 EMAIL SENT TO MENNY RE HOST , MEANTIME REQUEST TO JENI TO D/G

2011-03-28 15:29:54 C/C DECLINED FOR ANNUAL HOST REC 1961 C/C 6005

2011-01-31 09:24:54 Active acc on sky world, CC details on acc (6005). PDD 27th of every month.

2010-04-13 13:53:26 ** 2ND HOST FEE £100 REC 8410 (226005) **

2009-09-17 12:41:56 CARD SENT TO MENNY 08.09.09

2009-09-09 12:23:56 new p4 card arrived 480 062 959

2009-06-25 13:21:40 HOST FEE PAID CHANGED ADDRESS FROM F71 32 GLOUCESTER AVE OL10 2PY ADDED C.C 226005

2007-06-08 14:06:19 216043141 hotmail1 Customers CC has expired, awaiting a new CC from Dealer.

2007-06-08 13:35:40 Advised dealer of admin fee. Cant go ahead with request until this is done.

2005-09-28 15:09:55 ACTIVATED HERE / Repaired 10/09/04 -4e0503/00602146088 / Downgrade to 01.11/2/05: Up to 1A. Viewing switched back on 15/09/04 FAXED TO DOWNGRADE 15/10/04-IS ALREADY ON 01 17/3/05:Paid £97.10 arrears and added to a/c.

2005-09-27 14:02:26 ACTIVATED HERE / Repaired 10/09/04 -4e0503/00602146088 / Downgrade to 01.11/2/05: Up to 1A. Viewing switched back on 15/09/04 FAXED TO DOWNGRADE 15/10/04-IS ALREADY ON 01 17/3/05:Paid £97.10 arrears and added to a/c.