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Contract Number	210164542313
Card Number	556 787 505
MultiRoom Number
First Name	MR MIKE (jane)
Last Name	BRINDLE
Address	2066 Fanton Avenue
Address	Wickford
Address
Town / City	Essex
Postcode	SS12 9LF
Telephone	01355 627347
Maiden Name	PRESLEY
Sky Password	SKY (MARTIN)
Date of Birth	1965-05-03 00:00:00
e-Mail	brindle112@post.alderney.ws
Sky Card Number	556 787 505
Prev Sky Card Number	382 457 752
Host Fee Paid	2013-08-19 00:00:00
Host Fee Due	2000-01-01 00:00:00
Create Date	2005-10-03 13:47:06
Modification Date	2014-11-15 20:16:21
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username	BRINDLE112
MySky Password	strawberry
Contract Status	Outstanding Balance

2014-11-15 21:44:43 THIS CARD IS OFF From the information provided, it appears you may already be a Sky TV customer, or have previously had Sky at your address.

2014-05-27 17:28:25 If cust returns HOST FEE is due on this card 09/09/2014

2013-12-16 10:30:17 Deposit Declined again

2013-12-10 12:18:56 Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.

2013-12-10 12:14:58 Invoice 10 Dec 2013 Invoice Number: 4760 To: 556 787 505 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky card deposit 67.75 67.75 Delete Edit Total £67.75

2013-12-10 12:14:18 Invoice 10 Dec 2013 Invoice Number: 4760 To: 556 787 505 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky card deposit 67.75 67.75 Delete Edit Total £67.75

2013-12-10 12:11:08 4160815104578041 04/18 093

2013-12-10 12:06:28 Your Sky TV is suspended Restore your services Amount owing from last bill £67.75 Payment due on 01 Dec £67.75

2013-08-24 18:21:19 set up additional mysky ... brindle212 sparkle

2013-08-24 17:41:28 paid off ob with cc 8041 and added same

2013-08-22 17:20:03 explained billing to client

2013-08-19 22:06:01 CUSTOMER EMAILED IN TO SAY CHANNELS ARE OFF , HE COULDN'T HAVE SEEN EMAIL EXPLAINING ABOUT BALANCE I HAVE EMAILED HIM AGAIN THIS EVENING

2013-08-19 11:22:49 HOST FEE DUE 09/09/2013

2013-08-19 09:25:44 tried to pay ob with cc 8041 but it declined

2013-08-19 09:20:09 Billing Period Charges HD Pack Discounted 01 Aug - 25 Aug - £4.23 HD Pack Discounted 01 Jul - 31 Jul - £5.25 HD Pack Discounted 27 Jun - 30 Jun - £0.70 Entertainment Extra with Sports and Movies HD 01 Aug - 31 Aug £65.75 Entertainment Extra with Sports and Movies HD 01 Jul - 31 Jul £65.75 Entertainment Extra with Sports and Movies HD 27 Jun - 30 Jun £8.77 Yours at no extra cost Sky TV total: £130.09 Additional Charges Show£0.50 Payment due on 01 Aug £130.59 Credit Card Declined 02 Aug £130.59 Payment Received 02 Aug - £130.59 Account balance £130.59

2013-08-19 09:17:13 Your transaction was successful. Transaction information Transaction ID 75N270443Y852291R Date and time 19-Aug-2013 09:16:11 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8041 Total £120.00 GBP

2013-08-08 00:43:04 Hi, Annual host fee is due for your sky card , please can you provide credit card details for this payment , if you prefer i can send you an invoice and you can make this payment online. Regards, Carol

2013-08-08 00:40:08 CC DECLINED FOR HOST 5005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card BOARD FOR CB TO CALL END USER

2013-08-08 00:37:19 Invoice 08 Aug 2013 Invoice Number: 3907 To: 556 787 505 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00

2013-06-27 14:19:21 paid off osb with cc 8041 and added same

2013-06-26 18:45:05 0034 603332585 fsfrasersmith@hotmail.co.uk

2013-06-26 18:41:53 new cc 4160815104578041 04/18 093

2013-06-18 12:06:42 OSB £61 on acc CC DECLINED 4160 8151 0457 8033 04/15 870

2013-06-14 15:51:45 osb £61.00

2013-02-26 16:07:03 Added HD to the package

2013-02-26 14:01:12 Resent signals again

2013-02-26 11:16:12 Paid off OSB £59.25 and added customers new CC details to acc (578033) 04/15 870

2012-10-17 10:50:53 customer had been charged a month + month in advance and an early termination fee, got the early termination fee removed and paid the osb £120 with customers cc and got movies for £1 a month for the next 6 months

2012-10-17 10:39:29 Your Sky TV service is suspended Please pay £174.01 and then update your payment method Understanding your bill Hide details Any changes you have made to your account will be reflected in this bill You have removed Sky TV from your subscription You may receive a credit on your bill for the services you have removed (as you pay your subscription a month in advance). Help understanding my bill Product change(s): 31/10/12: removed Entertainment Extra with Sports and Movies 31/10/12: removed Sky+ Subscription 31/10/12: removed Sky+HD Pack We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. This includes a payment adjustment made by one of our agents. Changes to your subscription may show products appearing multiple times on your bill; some of these entries may be credits to your account. Look closely at the billing dates for each product to confirm how you are being charged. Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV Show details£120.20 Additional Charges Show details£0.50 Additional Products and Services Show details£53.31 Payment due on 01/10/12 £174.01 Your bill is overdue. Please make a payment as soon as possible. Make a payment Credit Card Declined 29/09/12 £174.01 Payment Received 29/09/12 £174.01 CR

2012-09-07 11:03:29 Your order Monthly cost HD Pack £10.25 One off cost Anytime+ self set-up No cost Benefits and extras Sky Anytime+ Free New monthly cost£65.75

2012-09-06 11:41:28 got channels reinststed at sky

2012-09-05 13:40:12 Your transaction was successful. Transaction information Transaction ID 4JM08530EA127741M . Date and time 05-Sep-2012 13:39:54 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX8089 . Total £100.00 GBP

2012-09-05 11:29:49 paid off osb with cc 8089 and added same

2012-09-04 14:50:04 Hi Fraser, You have an outstanding balance on you account for £59.50 and your annual host fee for £100.00 , the credit card i have on file ends in 8089 , do you want me to pay both balances and get viewing back on ? Regards, Carol

2012-09-04 14:46:54 CUSTOMERS CC DETAILS 5158 7880 1939 8089. 09/14 cvc 345

2012-09-04 14:41:27 OB ON ACCOUNT Amount owing from last bill £59.50 Payment due on 01/09/12 £59.50

2012-07-31 00:05:29 If customer contacts host due 09/09/2012

2012-07-10 15:39:54 Hi Fraser, There is an outstanding balance on you sky account. Payment in July Declined. Please advise or viewing will shut off.

2012-07-01 18:18:16 O/B ON THIS CARD Sky TV Hide details £59.00 Billing Period Charges Discounts HD Pack Discounted 01/07/12 - 31/07/12 £4.25 CR Entertainment Extra with Sports and Movies HD 01/07/12 - 31/07/12 £63.25 Sky+ Subscription 01/07/12 - 31/07/12 FREE Sky TV total: £59.00 Additional Charges Show details£0.50 Billing Period Charges Discounts Credit Card Admin Charge 01/07/12 - 01/07/12 £0.50 Additional Charges total: £0.50 Payment due on 01/07/12 £59.50 Payment will be collected by credit card on 01/07/12 Credit Card Declined 29/06/12 £59.50 Payment Received 28/06/12 £59.50 CR Account balance £59.50

2012-07-01 18:16:06 HOST FEE DECLINED

2012-07-01 18:12:52 Invoice 01 Jul 2012 Invoice Number: 1905 To: 556 787 505 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 556 787 505 100.00 100.00 Delete Edit Total £100.00

2012-06-21 15:38:54 Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************8089 Expiry date: 09/2014

2012-05-20 10:51:28 Paired again.

2012-05-19 09:05:30 Paired to Model number: R003.047.28.00P Version Number: 4F31A8 Serial Number: 0365768687

2012-05-12 18:10:46 Sky are saying this box is linked to another account.

2012-05-11 09:41:05 CUSTOMER CALLED TO SAY SPORTS AND MOVIES WERENT ON Hello, I have had signals sent to your box. The channels should come on within four hours. Don't hesitate to call back if it doesn't work. Thank you Charlotte

2012-05-10 14:28:58 REPAIRED CARD TO NEW BOX

2012-05-10 14:12:32 client called to repair card to box R0030472800P 4F31A8 0365768687

2012-04-16 12:44:06 OSB paid off and cc details added to acc (398089)

2012-04-16 10:07:05 OSB £59.50 tried to pay with customers cc (398089) but sky systems down try again later.

2012-01-28 12:22:06 Customer had taken card out of box so had signals resent

2012-01-28 11:57:14 Old address 10 Flakefield, East Kilbride, G74 1PF

2012-01-26 09:23:34 Customer called pair card to HD box and add HD channels Fraser Smith fsfrasersmith@hotmail.co.uk 0034 602438951 Mod DMR-V19 4F3002 0330311618

2011-09-09 12:56:42 556 787 505 PIN: 7505

2011-09-09 11:05:28 card paired to Full sky. Standard box. 1.0.55 0103870768 9F0A03 cc changed to 39 8089. 09/14 cvc 345

2011-09-05 13:08:50 Previous Card 212 349 427

2011-09-01 15:29:21 card reordered - entertainment package - billing 1st oct - cc card ending 34 0424

2010-12-07 09:51:11 cancelled 31 days notice son moving away last bill £54.85

2010-08-09 11:54:18 UPGRADED BACK TO SKY WORLD PIN 9427

2010-08-09 11:27:51 HOST FEE TAKEN REC 0430 (026322)

2010-07-28 23:25:58 ANOTHER EMAIL SENT TO SIF EXPLAINING THIS CARD HAS BEEN D/G AND WILL BE REORDERED BEG AUG, MESSAGE TO G'CALANDER TO REORDER 17/08/2010

2010-07-12 09:59:00 downgraded from sky world to var as host due

2010-07-05 01:46:19 NOTE TO GMAIL TO EMAILSIF AGAIN AND IF NO REPLY IN A FEW DAYS D/G THIS CARD

2010-06-21 14:12:42 HOST DUE C/C ON FILE HAS EXPIRED , EMAIL SENT TO SIF FOR NEW C/C DETAILS

2009-09-01 13:05:23 FORCED SIGNAL SENT

2009-08-27 11:39:31 HOST FEE PAID 5902 PAID OSB £49.91 PAIRED CARD ON SKYWORLD ADDED C.C 026322 PIN 9427

2009-06-05 15:41:37 # Name: Mr m brindle # Email Address: brindle112@post.alderney.ws # Mobile Number: # Username: BRINDLE112 # Password: strawberry # Date of Birth: 03 May 1985 # Place of Birth: # Secret Question: Mother's maiden name? # Secret Answer: PRESLEY # Viewing Card Number: 382457752 # Parental Control Number: # Third Party Marketing: no

2009-06-05 15:39:32 Total Balance: £49.91 Current Balance: £49.91

2009-04-22 10:52:48 NEW P4 VC NO 382 457 752

2007-01-05 14:16:21 repaired to new sky plus box , activated recording