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Contract Number 210161977041
Card Number 607 932 464
MultiRoom Number
First NameMRS SANDRA & STEVE
Last NamePOWERS
Address750b the chase
Addresswickford
Address
Town / Cityessex
PostcodeSS12 9EX
Telephone0208 598 2343
Maiden NameBROWN
Sky PasswordNOVO
Date of Birth
e-Mails.pow@post.alderney.ws
Sky Card Number607 932 464
Prev Sky Card Number449 627 959
Host Fee Paid2017-02-08 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2005-10-03 13:47:06
Modification Date2019-01-30 11:50:54
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameSANDY3377
MySky PasswordPENCIL446
Contract StatusWe cancalled at Sky



2019-02-04 12:12:36     04/02/2019 CARD PAYMENT TO SKY DIGITAL INTERN,35.75 GBP ON 30-01-2019 £35.75



2019-01-30 16:18:19     paid feb sub with santander cc so that customers channels dont go off before end of feb i have left dummy dd on Thanks for your payment of £35.75 Payments could take a few days before they appear on your bill.



2019-01-30 14:00:54     JENI ADVISED THAT THIS ACCOUNT WILL GO OFF TOO EARLY PAY FEB SUB VIA MYSKY AND LEAVE DUMMY ON



2019-01-30 11:11:28     host fee due date was 01-03-2019



2019-01-30 11:10:50     satfocus not renewing this card, its in contract for a further 6 months so i have added dummy dd at sky



2019-01-03 16:00:19     03/01/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £35.75



2018-12-18 07:28:05     Banking info Paid a year upfront March 2018 - March 2019 Family + Sports HD £858.00 £71.50/month



2018-12-18 07:27:47     EMAILED SATFOCUS TO ASK IF CUSTOMER WANTS TO RENEW FOR ANOTHER YEAR 607 932 464 703 004 895 703 005 363 703 327 965 703 414 714 703 336 784 758 652 556 741 364 673



2018-12-04 10:40:38     03/12/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £35.75



2018-11-05 11:46:39     05/11/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £35.75



2018-10-03 12:09:42     03/10/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £35.75



2018-09-05 09:32:33     05/09/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £35.75



2018-08-03 11:24:18     03/08/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £35.75



2018-07-04 10:59:16     04/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £35.75



2018-06-05 12:48:35     05/06/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £35.75



2018-05-03 10:48:47     03/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £35.75



2018-04-05 14:28:48     05/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £35.75



2018-03-05 15:14:55     05/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £44.75



2018-02-05 10:26:25     05/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £33.33



2018-01-23 11:29:11     Offer didn't go active. Called Sky and had 50% off for 18 months added = £34.75. Calendar made.



2018-01-18 21:29:20     INVOICE PAID 10 Jan 2018 Invoice Number: 9828 18/01/2018 TRANSFER FROM 1/URBAN , ANDRE 2/SPOECKER WEG. REF: 0015 2242 696 0128707 £7,664.00



2018-01-18 08:59:20     Reinstated account on-line and took offer of 50% off TV for 12 months. Calendar made to check the offer is added to the account correctly.



2018-01-10 19:10:53     INVOICE SENT AND AWAITING PAYMENT Invoice 10 Jan 2018 Invoice Number: 9828 To: Satfocus service@satfocus.de 8.00 Annual host fee 100.00 800.00 Accounts Box set Sports HD for the following accounts 607 932 464 703 004 895 703 005 363 703 327 965 703 414 714 703 336 784 702 975 509 618 373 278 858.00 6864.00 Total £7664.00



2018-01-09 13:56:33     Cancelled account on-line to reactivate with maximum discount. Calendar made.



2018-01-04 15:28:10     04/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £38.72



2017-12-05 15:05:16     05/12/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £38.75



2017-12-05 10:32:31     Current 50% discount is on account until 7/2/18 so I've rescheduled calendar for 9/1/18 to try for new offer.



2017-12-04 09:35:56     03/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £38.75



2017-10-04 15:13:32     04/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £38.75



2017-09-06 11:25:13     05/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £38.75



2017-08-04 17:21:25     03/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £38.75



2017-07-06 03:40:59     05/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £38.75



2017-06-05 21:51:54     05/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £38.75



2017-05-05 21:35:13     04/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £38.75



2017-04-06 15:39:37     05/04/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £38.75



2017-03-05 23:11:58     03/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £38.75



2017-02-04 11:19:58     Dear Satfocus Thank you for your payment of £ 7664.00 towards Invoice Number 9587 Update all Satclicks for £100 host 2017 to 2018 theb sub price £858 fer account so two incoming payments



2017-02-03 11:17:27     03/02/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £44.60



2017-01-31 11:34:31     Invoice Number: 9587 - AWAITING PAYMENT Family Sports HD March 2017 to March 2018 £858 Host Fee £100



2017-01-13 10:58:52     Reactivated account with 50% off TV for 12 months = £38.75pm.



2017-01-09 13:53:42     05/01/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £71.50



2017-01-07 14:55:29     cancelled account said i was going to work in spain doing make up for the forseeable future



2016-12-05 13:51:26     05/12/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £71.00



2016-12-05 11:30:45     Offer was for 10 months on a 12 month contract. I have re-calendarized it for 4/1/2017 to cancel account and get a better offer on reinstate.



2016-11-03 15:30:24     03/11/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £55.75



2016-10-05 10:08:52     05/10/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £55.75



2016-09-05 14:14:01     05/09/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £55.75



2016-08-03 12:31:25     03/08/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £55.75



2016-07-05 13:42:40     05/07/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £55.75



2016-06-03 11:57:25     03/06/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £55.75



2016-05-06 10:17:08     05/05/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £52.24



2016-04-05 08:36:29     DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £52.00



2016-03-03 13:15:04     03/03/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £45.97



2016-02-08 10:50:44     Invoice Number: 8760 PAID card host fee £100 Family Sports HD March 2016 to March 2017 £801



2016-02-04 11:12:09     50% off sports & HD for 10 months £52.50 from March 2016



2016-02-04 10:06:25     03/02/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £58.25



2016-02-02 10:59:23     Invoice Number: 8760 AWAITING PAYMENT card host fee £100 Family Sports HD March 2016 to March 2017 £801



2016-01-06 11:41:52     06/01/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £58.25



2015-12-03 09:42:15     03/12/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £57.84



2015-11-04 09:50:12     04/11/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £58.25



2015-10-07 10:18:07     05/10/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £60.00



2015-09-04 10:56:33     03/09/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £56.50



2015-09-03 15:22:31     Got new offer 12 months discount - 3/10/15 £60 a month then 3/11 onwards £58.25



2015-08-12 08:23:05     05/08/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £46.25



2015-07-03 11:35:17     03/07/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £41.74



2015-06-15 11:55:03     Sky Sports for 3 Months at £5.00 Sky TV customers only. Sky Sports for £5.00 a month for 3 months (currently £5.00 a month). After your 3 month offer period ends you will pay the standard applicable price for Sky Sports currently £25.50 a month. You may cancel your subscription at any time by giving us at least 31 days' notice. Taking this offer will replace any existing Sky TV pack offer on your account (covers Sky Movies, Sky Sports or any of the TV bundles).



2015-06-03 22:19:41     03/06/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £55.27



2015-05-08 14:32:56     6/05/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161977041, MANDATE NO 0131 £51.46



2015-03-05 10:04:32     Invoice 7198 PAID which replaces invoice 7177. Invoice 02 Mar 2015 Invoice Number: 7198 To: Satfocus SKY PACKAGE FAMILY SPORTS HD service@satfocus.de From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 12.00 12 MONTHS SUBSCRIPTION FOR FAMILY + SPORT HD FOR CARD 703 004 895 62.75 753.00 Delete Edit 12.00 12 MONTHS SUBSCRIPTION FOR FAMILY + SPORT HD FOR CARD 703 005 363 62.75 753.00 Delete Edit 12.00 12 MONTHS SUBSCRIPTION FOR FAMILY + SPORT HD FOR CARD 607 932 464 62.75 753.00 Delete Edit 3.00 THREE CARD FEES 100.00 300.00 Delete Edit 3.00 ADMIN FEE FOR 3 CARDS 25.00 75.00 Delete Edit Total £2634.00



2015-02-26 23:17:29     INVOICE SENT FOR NEXT YEARS FEE Invoice 26 Feb 2015 Invoice Number: 7177 To: Satfocus service@satfocus.de From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 12.00 12 MONTHS SUBSCRIPTION FOR FAMILY HD FOR CARD 598 470 961 62.75 753.00 Delete Edit 12.00 12 MONTHS SUBSCRIPTION FOR FAMILY HD FOR CARD 598 470 979 62.75 753.00 Delete Edit 12.00 12 MONTHS SUBSCRIPTION FOR FAMILY HD FOR CARD 607 932 464 62.75 753.00 Delete Edit 3.00 THREE CARD FEES 100.00 300.00 Delete Edit 3.00 ADMIN FEE FOR 3 CARDS 25.00 75.00 Delete Edit Total £2634.00



2015-01-07 15:21:59     Account has 20% off until July 2015



2014-07-10 16:32:57     card paired to box and family with sports and hd added



2014-07-01 16:50:11     andre has used this stock card as a direct replacement for card 598725364 as this was switched off for VA THIS ACCOUNT HAS BEEN PAID ONE YEAR IN ADNANCE MARCH 2014



2014-07-01 15:49:08     reinstated for andre at satfocus added santander dd and paired 607 932 464 4F70050378206518D



2014-07-01 15:45:18     ANDRE EMAILED IN TO ACTIVATE THIS CARD 607932464 4F70050378206518D HI Andre, This is a new activation. Do you want to pay for the card one year upfront the same as the others ? Package Entertainment extra , sports and HD ? If so i will send you an invoice for payment. Thanks. Carol



2014-04-17 13:40:30     CARD SENT TO ANDRE SAT FOCUS



2014-04-15 12:28:21     be very careful when you call to reinstate this one, the guy asked soooo many questions and seemed very unsure, i said i had to cancel as i was moving in with my friend in london city so i could be closer to work for the next 2 months because i had a lot of work to do, he asked why i had recently cancelled to move to spain, i said i never moved to spain i just went over to visit some family that live there. when you reinstate just explain that you are now back from living in london and you would like to reinstate. he said he will schedule for when we reinstate to have us get a box upgrade so we will have to deal with that when we reinstate



2014-04-15 12:15:25     acc cancelled down



2014-04-15 10:53:48     card arrived in office - 607 932 464



2014-04-14 19:03:33     REORDERED CARD ARRIVED AT TERRYS 607932464



2014-04-09 17:41:03     old address apartment 3 12 POINT PLEASANT LONDON SW18 1GG new address 750b the chase ss129ex reinstated and reordered had to pay osb £3 with santander and added dummy cc on basic pack



2014-04-09 00:24:11     Change address to the chase , reinstate and reorder use dummy CC



2014-03-05 16:56:18     cancelled account



2014-03-05 16:43:46     Your transaction was successful. Transaction information Transaction ID 89636726E3034150E Date and time 05-Mar-2014 17:06:52 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3317 Total £35.00 GBP



2014-03-05 16:40:33     Invoice 05 Mar 2014 Invoice Number: 5375 To: 449 627 959 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 admin fee 35.00 35.00 Delete Edit Total £35.00



2014-02-13 13:48:39     client called for her password



2012-12-20 08:37:14     Payment due on 03/12/12 £26.50 Payment Received 30/11/12 £26.50 CR Account balance £0.00



2011-07-27 15:04:53     Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Credit Card Card Type: MASTERCARD Card Number: **********503309 Expiry Date: 01/2014 Payment Due Date: 3rd of each month



2011-07-27 15:04:39     Sky TV £0.41 CR Billing Period Charges Discounts Family Pack 03/08/11 - 02/09/11 £24.50 Viewing Subscription Discounted 03/08/11 - 02/09/11 £12.25 CR Credit for Cancellation of Family Pack 03/07/11 - 02/08/11 £24.50 CR Family Pack 03/07/11 - 02/08/11 £24.50 Viewing Subscription Discounted 03/07/11 - 02/08/11 £12.25 CR Credit for Cancellation of Family Pack 02/07/11 - 02/07/11 £0.82 CR Family Pack 02/07/11 - 02/07/11 £0.82 Viewing Subscription Discounted 02/07/11 - 02/07/11 £0.41 CR Sky TV total: £0.41 CR



2011-04-06 13:41:58     £35 admin taken cc 503309 rec num 2077



2011-04-06 12:30:37     added new c.c 503309



2011-04-06 12:24:43     lucy chivers 0034 626 307 278



2011-03-02 10:19:21     checked account again today no SOB payment due to come out the acc 3rd so i will check again tomor.



2011-02-16 09:37:17     Account still active no OSB



2011-02-14 15:30:56     Keep checking my sky to see if this acc gets an osb as customer called and said the payment has not been taken from her bank. Payment is still pending so will check in the next few days.



2011-02-07 15:33:41     Admin taken rec 1704 (032470)



2010-09-29 09:06:29     £35 admin paid 0805



2010-09-28 10:18:38     downgraded to family package re tel call by client 31 days notice



2010-09-28 09:12:06     Previous Card 212 107 270



2008-12-16 12:32:30     pin 7270



2008-09-18 13:55:27     Full Name: Mrs SANDRA POWERS Postcode: SW181GG Viewing Card Number: 312674948 Username: SANDRA_POWERS Date of Birth: 26/06/1980 Place of Birth: LONDON Security Question: Mother's maiden name? Answer to Security Question: BROWN Contact Email Address: SANDRA_POWERS@post.alderny.ws Third Party Marketing: No password .. brown77 paid off osb £51 added cust c/c details to account (863201)



2008-08-13 11:57:11     OB £94.13 - VIEWING SUSPENDED



2008-02-25 16:37:39     MINFFORDD GALCE 264A GY9 3TN PAIRED CARD ADDED C.C/C 1516 ON FULL PACK



2008-02-14 10:22:58     card received



2008-02-06 18:42:02     new veiwing card ordered



2008-02-06 18:21:16     address changed from 12/9 bridge view,woodford br. essex IG8 8ND to guernsey address. account reactivated.



2007-07-10 11:29:22     ACC HAS BEEN CANCELLED.