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Contract Number 210161794826
Card Number 702 918 376
MultiRoom Number
First NameMRS Diane & Steve
Last NameCROFT
Address99 Island House
AddressEnglish Row
Address
Town / CityAlderney
PostcodeGY9 3XT
Telephone01355 622912
Maiden NameRilley
Sky Passwordjohn
Date of Birth1982-04-13 00:00:00
e-Maildianecroft@post.alderney.ws
Sky Card Number702 918 376
Prev Sky Card Number382 455 749
Host Fee Paid2017-02-01 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2005-10-03 13:47:06
Modification Date2019-11-26 15:26:43
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameCROFTY5
MySky Passwordapricot1
Contract StatusViewing Abroad



2019-11-26 15:24:19     WE HAVE RECEIVED AN EMAIL FROM SKY SKY SERVICES WILL BE CANCELLED IN 7 DAYS CAROL TO CANCEL THE DD AT THE BANK



2019-03-09 21:32:15     HOST DUE ON NEW ACCOUNT 03-04-2019



2018-08-04 15:55:00     DD AT SKY CANCELLED You have successfully cancelled a Direct Debit with the following details: Transaction name: Cancel Direct Debit Account number: Business Current a/c - 09-01-28 08806038 Direct Debit number: 188 Payee name: SKY SUBSCRIBERS SERVICES LTD Their reference: 00210161794826 Start date: 28/01/2015 Last payment: 11/07/2018 Last amount: £23.70



2018-07-26 17:07:51     Sending replacement card 749 679 106



2018-07-26 14:25:39     card is VA and will need replaced



2018-07-11 20:50:11     11/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794826, MANDATE NO 0188 £23.70



2018-06-27 16:41:40     July sub paid Your transaction was successful. Transaction information Transaction ID 7XA834250H525253Y Date and time 27-Jun-2018 16:41:21 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7126 Total £40.30 GBP



2018-06-13 15:27:10     12/06/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794826, MANDATE NO 0188 £23.70



2018-05-29 10:22:01     June sub paid Your transaction was successful. Transaction information Transaction ID 0T793246K5366093L Date and time 29-May-2018 10:21:40 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7126 Total £40.30 GBP



2018-05-10 12:46:46     10/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794826, MANDATE NO 0188 £23.70



2018-05-01 09:06:16     May sub paid Your transaction was successful. Transaction information Transaction ID 5CH25948FF631473R Date and time 01-May-2018 09:05:47 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7126 Total £40.30 GBP



2018-04-11 19:58:08     11/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794826, MANDATE NO 0188 £23.70



2018-03-28 11:34:03     April sub paid Your transaction was successful. Transaction information Transaction ID 8T1091436J596231V Date and time 28-Mar-2018 11:33:41 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7126 Total £40.30 GBP



2018-03-15 12:02:30     12/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794826, MANDATE NO 0188 £22.80



2018-02-28 14:58:13     March sub paid Your transaction was successful. Transaction information Transaction ID 6FG96748J2274920V Date and time 28-Feb-2018 15:58:24 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7126 Total £38.30 GBP



2018-02-12 14:31:52     12/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794826, MANDATE NO 0188 £22.80



2018-02-11 21:47:25     2018 host fee paid Your transaction was successful. Transaction information Transaction ID 4LH90765KK942923V Date and time 11-Feb-2018 22:47:07 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7126 Total £120.00 GBP



2018-01-31 17:59:13     Feb sub Your transaction was successful. Transaction information Transaction ID 5SU64111YJ741703P Date and time 31-Jan-2018 18:59:43 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7126 Total £38.30 GBP



2018-01-10 15:34:54     10/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794826, MANDATE NO 0188 £22.80



2018-01-02 21:17:22     JANUARY SUB PAID Your transaction was successful. Transaction information Transaction ID 7XH24810J74045429 Date and time 02-Jan-2018 22:17:15 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7126 Total £38.30 GBP



2017-12-12 11:01:41     12/12/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794826, MANDATE NO 0188 £38.12



2017-11-30 11:01:20     dec sub Your transaction was successful. Transaction information Transaction ID 0SF039493C199832D Date and time 30-Nov-2017 12:01:24 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7126 Total £38.30 GBP



2017-11-09 13:44:03     08/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794826, MANDATE NO 0188 £16.24



2017-11-01 16:40:15     nov sub Your transaction was successful. Transaction information Transaction ID 8UP09407KT231654D Date and time 01-Nov-2017 17:40:07 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7126 Total £38.30 GBP



2017-10-24 08:36:35     Current payment method Payment method: Payment Card Payment type: VISA Name on card: Mrs D Croft Card number: **** **** **** 7126 Expiry date: 02/2020 Added Santander DD Your new payment due date is 10th of each month Billing and package info TV £38.00 Box Sets £38.00 HD Basic FREE Sky+ Subscription FREE Extra charges £0.30 Total £38.30 Admin done for monthly subs 3rd Box Sets £38.30 4543 1381 4876 7126 02/2020 Calendar reminder set to try for a new offer next year 04/09/2018



2017-10-20 15:57:12     Took offer of 40% off for 18 months on live chat = £22.80pm



2017-10-20 10:19:34     Sky offered 30% off for 18 months. We can do better after cancellation.



2017-02-08 10:47:42     Your transaction was successful. Transaction information Transaction ID 9V968919TP8759823 Date and time 08-Feb-2017 11:46:26 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7126 Total £120.00 GBP



2017-02-08 10:41:39     Latest bill My subscriptions 3 Feb - 2 Mar £38.00 Additional charges £0.30 Total due 3 Feb £38.30 Payment Received - £38.30 3 Feb What you still owe £0.00



2016-02-01 11:56:18     Your transaction was successful. Transaction information Transaction ID 3XV65211WG199732R Date and time 01-Feb-2016 12:56:16 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7126 Total £120.00 GBP



2016-01-26 13:21:45     Invoice 26 Jan 2016 Invoice Number: 8694 To: 702 918 376 Steve Patmore skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Host fee 120.00 120.00 Delete Edit Total £120.00



2016-01-26 13:20:01     3 Feb - 2 Mar A month in advance Family£36.00 Total £36.00 Last month's changes Adjustments for changes you've made - £1.16 Additional charges £0.30 Total due 3 Feb £35.14 Payment method: Credit Card Card type: VISA Card number: ************7126 Expiry date: 02/2020



2016-01-19 11:50:35     Paid OSB of £36 with clients new CC and added for future payment method as offer finished on account according to Sky.



2016-01-19 11:46:02     New CC details for host and subs. 4543 1381 4876 7126 02/20 404



2016-01-01 22:15:01     4129 8510 2990 4335



2015-12-22 11:11:46     added dummy cc because we havent got customers payment details for subs



2015-12-21 10:42:16     Emailed Steve Patmore to see if he can get new CC details for this acc? exp last month. Invoice 21 Dec 2015 Invoice Number: 8586 To: 702 918 376 ENDUSER skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1 1.00 monthly subscription JANUARY 36.00 36.00 Delete Edit Total £36.00



2015-12-01 12:24:09     december sub paid Your transaction was successful. Transaction information Transaction ID 40Y64050GC871545D Date and time 01-Dec-2015 13:23:39 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4335 Total £36.00 GBP



2015-11-25 12:56:49     Invoice 25 Nov 2015 Invoice Number: 8489 To: 702 918 376 Steve Patmore skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 monthly subscription December 36.00 36.00 Delete Edit Total £36.00



2015-11-04 09:51:48     04/11/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794826, MANDATE NO 0188 £18.00



2015-11-02 09:50:33     Your transaction was successful. Transaction information Transaction ID 3RB6532855050131U Date and time 02-Nov-2015 10:49:21 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4335 Total £36.00 GBP



2015-10-20 12:19:46     Invoice 20 Oct 2015 Invoice Number: 8279 To: 702 918 376 Steve Patmore skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 monthly subscription November 36.00 36.00 Delete Edit Total £36.00



2015-10-07 10:20:17     05/10/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794826, MANDATE NO 0188 £18.00



2015-10-01 13:22:14     oct sub Your transaction was successful. Transaction information Transaction ID 9VV97068KX716435R Date and time 01-Oct-2015 13:20:51 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4335 Total £36.00 GBP



2015-09-21 11:17:42     Invoice 21 Sep 2015 Invoice Number: 8057 To: 702 918 376 Steve Patmore skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1 1.00 monthly subscription October 36.00 36.00 Delete Edit Total £36.00



2015-09-04 10:59:38     03/09/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794826, MANDATE NO 0188 £18.00



2015-09-01 11:21:04     sept sub paid Your transaction was successful. Transaction information Transaction ID 63A36898H1062962C Date and time 01-Sep-2015 11:20:32 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4335 Total £36.00 GBP



2015-08-12 08:27:28     DOESN'T SEEM TO BE A BANK PAYMENT IN JULY 2015



2015-08-12 08:26:01     05/08/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794826, MANDATE NO 0188 £18.00



2015-08-02 08:48:09     AUGUST SUB PAID Your transaction was successful. Transaction information Transaction ID 9F746850T2915444E Date and time 02-Aug-2015 08:47:01 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4335 Total £36.00 GBP



2015-08-02 08:44:41     Invoice 02 Aug 2015 Invoice Number: 7869 To: 702 918 376 ENDUSER 1.00 August sub for 702 918 376 Family pack 36.00 36.00 Delete Edit Total £36.00



2015-07-01 10:13:23     June sub PAID. Invoice 01 Jul 2015 Invoice Number: 7727 To: 702 918 376 Steve Patmore skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 June sub 36.00 36.00 Delete Edit Total £36.00 Your transaction was successful. Transaction information Transaction ID 3V3993054M345234U Date and time 01-Jul-2015 10:12:46 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4335 Total £36.00 GBP



2015-06-17 13:59:08     THIS PAYMENT IS FOR MONTHLY SUB DEPOSIT Your transaction was successful. Transaction information Transaction ID 0TG14701F2819654F Date and time 17-Jun-2015 13:57:21 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4335 Total £36.00 GBP



2015-06-15 16:49:06     4129 8510 2990 4335 11/15 138 Subs were not taken for the last 3 months. Invoice 15 Jun 2015 Invoice Number: 7693 To: 702 918 376 Steve Patmore skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 April, May and June subs 99.00 99.00 Delete Edit Total £99.00 Your transaction was successful. Transaction information Transaction ID 0C2190349M1774429 Date and time 15-Jun-2015 16:47:52 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4335 Total £99.00 GBP



2015-06-03 22:24:50     03/06/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794826, MANDATE NO 0188 £18.00



2015-05-08 14:48:17     06/05/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794826, MANDATE NO 0188 £16.59



2015-03-01 09:02:26     3 Mar - 2 Apr A month in advance Family - including discounts £16.50 Free items Total £16.50 Total due 3 Mar £16.50 Payment processing - £16.50 3 Mar What you still owe £0.00



2015-03-01 08:54:28     MARCH SUB PAID Your transaction was successful. Transaction information Transaction ID 18160559GE861290B Date and time 01-Mar-2015 09:54:21 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4335 Total £33.00 GBP



2015-02-25 15:09:58     3 Mar - 2 Apr A month in advance Family - including discounts £16.50 Free items Total £16.50 Total due 3 Mar £16.50



2015-01-26 13:26:44     Paired to Steve's box : 4F3109, 03744597545 Added Santander(3rd of each month) and created calendar to take monthly subs of £33 on the 1st of each month starting from March. Bill for February 3rd which is £72.80 due to the pack having Sports and Movies and the bill being from December to the end of February taken from customer as first months pro rata bill(he used to pay £37.50 each month)



2015-01-26 12:57:58     Your transaction was successful. Transaction information Transaction ID 0JH9246057170192L Date and time 26-Jan-2015 13:58:30 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4335 Total £72.80 GBP



2015-01-26 12:50:03     Downgraded to Family only.



2015-01-26 12:45:20     Invoice 26 Jan 2015 Invoice Number: 6963 To: 702 918 376 ENDUSER skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 First monthly sub 72.80 72.80 Delete Edit Total £72.80



2015-01-26 11:19:22     702 918 376 CB TAKEN CARD TO SPAIN 50% OFFER CARD AND BOX SENT TO SPAIN TOGETHER BOX 4F31E80481217736B 22 RYAT GREEN



2015-01-26 11:09:50     Card given to Steve Margett to replace 599 153 699. He will email when it is in place. Old card had HD.Fee date changed.



2015-01-23 12:57:32     Paired card and box online Your current address 22 Ryat Green GLASGOW G776QP Your new address 99 Island House English Row Alderney GY9 3XT



2015-01-23 12:07:30     Sky+ HD box came in 4F31E80481217736B



2015-01-20 11:53:20     Ordered Sky + HD Box. Box should arrive 26th Jan



2015-01-19 21:43:49     BOARD TO ORDER HD BOX



2014-12-29 19:06:59     Bills & payments Account: 210161794826 Latest bill Total due 12 Dec £0.00



2014-12-29 19:02:54     CARD ARRIVED AT GREENLAW MRS D CROFT 22 RYATT GREEN 702 918 376



2014-12-22 11:24:14     REINSTATED ACCOUNT Changed address from 10 Flakefield New address - 22/1 Ryat Green G77 6QP Added DUMMY DD details - 3442 9728 08 71 99 Variety pack 12 months half price offer



2011-04-30 21:30:57     HOST FEE ALREADY TAKEN ON NEW CARD THEREFORE REFUNDED REC 2165



2011-04-30 21:25:20     HOST FEE PAID REC 2164 , C/C 1625



2010-12-21 11:28:53     sent 536 713 654 as replacement



2010-12-18 12:13:45     Send card to 15 Dinham, Ludlow, Shropshire, SY8 1EJ alistair29110@gmail.com



2010-11-16 20:25:35     CHANGED NOTE IN G ' CALANDER TO ORDER NEW CARD 30/11/2010



2010-11-16 16:31:58     cancelled acc



2010-11-16 15:34:09     WILSON POW UNABLE TO DO FEMALE CANCELLATION , EMAIL SENT TO JENI TO CANCEL



2010-11-15 10:13:09     THIS ACCOUNT INFO WAS SENT TO WILSON POW TO CANCEL THIS CARD AND NEW CARD HAS TO BE ORDERED FOR CUSTOMER 29/11/2010, INFO SENT TO G,CALANDER



2010-05-25 10:04:20     Added cust new cc details to acc - Credit Card Card Type: VISA Card Holder's Name d croft Card Number: 291625 Expiry Date: 05/15 Payment Due Date: 12th of each month



2010-05-11 13:23:02     Customer called cancelled his cc as host fee was taken and he didnt nknowe what this payment was for. He know nows and is going to contact his bank. If we get a claw bk can we call the cuatomer and he was pay. please do NOT turn his viewing off. End user - Alaster Forest 0034 666 413 042



2010-05-06 00:16:54     Host fee paid 8614



2009-07-01 13:24:53     resent signals for all the channels



2009-06-30 13:25:04     paid osb and added cc details 291526



2009-06-23 13:22:54     £75.00 DEDUCTED FROM D AND C ACCOUNT AS THIS CARS WAS GIVEN TO EDDIE FROM STL , PLEASE PUT ONTO STL ACCOUNT



2009-06-05 13:58:24     OSB £ 49.91



2009-06-03 12:18:29     Eddie from STL took these 2 cards from d&c last week and promised they'd be replaced within 24 hours. Well we haven't had any replacements. Can you please credit us with the price of these to and charge it to STL instead.



2009-05-20 16:57:33     HAD FORCE NEW CARD TO WORK SIGNAL SENT



2009-05-19 09:55:41     resent signals for viewing



2009-05-15 10:06:23     paid osb £46



2009-05-15 10:01:07     paired card to box 9F2212 0184647681 6.3.06 added cust c.c details to account (291526)



2009-04-16 13:19:20     Ex Digiboxes direct card



2009-04-16 13:18:55     Total Balance: £46.00 12/04/2009 Payment Received £46.00 CR Current Balance: £0.00



2009-04-16 13:17:15     # Name: Mrs Diane Croft # Email Address: dianecroft@post.alderney.ws # Mobile Number: # Username: CROFTY5 # Password: apricot # Date of Birth: 13 April 1972 # Place of Birth: # Secret Question: Mother's maiden name? # Secret Answer: RILEY # Viewing Card Number: 382455749



2009-04-16 11:08:38     Card sent to Spain



2005-09-28 15:09:42     Viewing switched back on 01/06/04



2005-09-27 14:02:17     Viewing switched back on 01/06/04