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Contract Number 210161794792
Card Number 579 689 068
MultiRoom Number
First NameMR Karl
Last NameGRAY
Address23 THE CHASE
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01355 628739
Maiden Namesmith
Sky Passwordsky
Date of Birth1963-03-31 00:00:00
e-Mailkarlgray@post.alderney.ws
Sky Card Number579 689 068
Prev Sky Card Number464 205 905
Host Fee Paid2017-12-14 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2005-10-03 13:47:06
Modification Date2018-11-30 08:29:44
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameKARLGRAY3
MySky Passwordgray780
Contract StatusActive CBPs Account



2018-11-22 11:31:15     if customer comes back host fee is also due 05-02-2019



2018-10-23 08:02:21     I TRIED SUB AGAIN AS WE HAVE PAID THE SKY SUB FOR OCTOBER BUT IS DECLINED NEED TO KEEP TRYING



2018-10-22 21:06:41     22/10/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794792, MANDATE NO 0684 £37.65



2018-10-19 11:57:25     Dummy DD added Payment method: Direct Debit Account holders name: Mr K Gray Account number: ****9728 Sort code: ****99



2018-10-15 10:03:59     October sub declined. Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card. Try again 18/10 - declined, Email to board



2018-09-24 11:38:28     24/09/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794792, MANDATE NO 0684 £37.65



2018-09-12 12:14:07     September sub paid Your transaction was successful. Transaction information Transaction ID 2B6424854T508235P Date and time 12-Sep-2018 12:13:51 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £62.80 GBP



2018-08-23 20:32:08     22/08/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794792, MANDATE NO 0684 £37.65



2018-08-14 08:01:26     August sub paid Your transaction was successful. Transaction information Transaction ID 6H068439U17196027 Date and time 14-Aug-2018 08:00:50 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £62.80 GBP



2018-07-24 11:47:24     24/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794792, MANDATE NO 0684 £37.65



2018-07-16 10:49:16     July sub paid Your transaction was successful. Transaction information Transaction ID 42J78342E5655152P Date and time 16-Jul-2018 10:49:01 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £62.80 GBP



2018-06-22 10:59:26     22/06/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794792, MANDATE NO 0684 £ 37.65



2018-06-13 12:13:47     June sub paid Your transaction was successful. Transaction information Transaction ID 55N77163BP198402D Date and time 13-Jun-2018 12:13:23 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £62.80 GBP



2018-05-23 08:21:40     23/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794792, MANDATE NO 0684 £37.65



2018-05-15 06:22:46     May sub paid Your transaction was successful. Transaction information Transaction ID 4HU40244DK280580S Date and time 15-May-2018 06:22:23 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £62.80 GBP



2018-04-24 17:00:29     24/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794792, MANDATE NO 0684 £37.65



2018-04-12 06:52:09     April sub paid Your transaction was successful. Transaction information Transaction ID 9NX79605DA5182019 Date and time 12-Apr-2018 06:51:46 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £62.80 GBP



2018-03-22 15:31:40     22/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794792, MANDATE NO 0684 £36.60



2018-03-13 12:45:06     March sub paid Your transaction was successful. Transaction information Transaction ID 02H18901PH987502T Date and time 13-Mar-2018 13:45:30 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £64.80 GBP



2018-02-22 08:51:13     22/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794792, MANDATE NO 0684 £46.60



2018-02-14 11:33:32     Feb sub Your transaction was successful. Transaction information Transaction ID 1XM56205M5899480M Date and time 14-Feb-2018 12:33:26 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £62.80 GBP



2018-01-24 15:42:36     24/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794792, MANDATE NO 0684 £36.46



2018-01-12 07:37:54     Jan sub Your transaction was successful. Transaction information Transaction ID 9CK85655H36743726 Date and time 12-Jan-2018 08:37:51 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £25.52 GBP



2018-01-11 13:34:19     Offer - 50% off TV for 18 months = £36.60pm. One-off £10 admin fee applies. Calendar made.



2018-01-04 12:59:31     No banking in December Customer paid December Sky bill and we took subs 22 Dec – 21 Jan TV £37.00 Refunds -£0.02 Extra charges £0.30 Bill total £37.28 Payment received -£37.28 Payment received 22 Dec -£37.28 Current payment method Payment method: Payment Card Payment type: VISA Name on card: CHRISTOPHE LOMER Card number: **** **** **** 0406 Expiry date: 10/2020 I'm not sure how the payment method was changed back to the customer's CC but I have readded Santander DD Current payment details Payment method: Direct Debit Account holders name: MR K GRAY Account number: ****6038 Sort code: ****28 January sub should be £25.52 instead of £62.80



2017-12-14 14:59:00     2018 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 51014223HJ7990916 Date and time 14-Dec-2017 15:58:39 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £120.00 GBP



2017-12-13 15:31:50     dec sub Your transaction was successful. Transaction information Transaction ID 2H30940725815974K Date and time 13-Dec-2017 16:32:06 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £62.80 GBP



2017-11-22 15:31:23     22/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794792, MANDATE NO 0684 £37.00



2017-11-14 00:41:17     NOVEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 01H81095RK635953L Date and time 14-Nov-2017 01:41:24 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £62.80 GBP



2017-10-24 12:55:13     24/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794792, MANDATE NO 0684 £37.00



2017-10-16 15:47:51     oct sub paid satclick was down when i took payment



2017-09-22 10:13:54     22/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794792, MANDATE NO 0684 £37.00



2017-09-18 09:34:10     sept sub Your transaction was successful. Transaction information Transaction ID 37X9058856782293Y Date and time 18-Sep-2017 09:31:04 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £62.80 GBP



2017-08-24 10:53:40     23/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794792, MANDATE NO 0684 £37.00



2017-08-15 10:01:36     aug sub Your transaction was successful. Transaction information Transaction ID 7J670406UA702361M Date and time 15-Aug-2017 09:59:24 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £62.80 GBP



2017-07-25 16:19:56     24/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794792, MANDATE NO 0684 £37.00



2017-07-13 15:55:58     july sub Your transaction was successful. Transaction information Transaction ID 3J730197GS853345B Date and time 13-Jul-2017 15:53:57 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £62.80 GBP



2017-06-24 00:29:58     22/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794792, MANDATE NO 0684 £37.00



2017-06-17 08:35:53     JUNE SUB PAID Your transaction was successful. Transaction information Transaction ID 9BS0444862362882W Date and time 17-Jun-2017 08:34:05 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £62.80 GBP



2017-05-24 15:26:06     24/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794792, MANDATE NO 0684 £37.00



2017-05-15 12:00:34     may sub Your transaction was successful. Transaction information Transaction ID 4H828621H6322731X Date and time 15-May-2017 11:59:02 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £62.50 GBP



2017-04-25 06:01:47     24/04/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794792, MANDATE NO 0684 £37.00



2017-04-18 22:22:33     APRIL SUB PAID Your transaction was successful. Transaction information Transaction ID 5GK95998G24030541 Date and time 18-Apr-2017 22:20:57 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £62.50 GBP



2017-04-18 22:20:10     Total due 22 Apr £37.00



2017-03-27 15:57:29     08/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794792, MANDATE NO 0684 £26.81



2017-03-24 18:53:43     22/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161794792, MANDATE NO 0684 £37.00



2017-03-17 12:46:12     march sub Your transaction was successful. Transaction information Transaction ID 0NU9689340620912M Date and time 17-Mar-2017 13:45:40 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £62.50 GBP



2017-02-22 13:47:08     FEB SUB PAID Your transaction was successful. Transaction information Transaction ID 59H418885D073222B Date and time 22-Feb-2017 14:46:06 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £62.50 GBP



2017-02-22 13:38:57     BILLING AND OFFER INFO Total due 22 Dec £62.30 Total due 22 Jan £62.30 Total due 22 Feb £26.81 UPCOMING SUBS 22 March £37.30 22 April £37.30 22 May £37.30 CUSTOMERS CC AT SKY Your current payment details Payment method: Credit Card Card type: VISA Card number: ************0406 Expiry date: 10/2014 CC EXPIRY DATE IS 10/2017 SANTANDER ADDED Your current payment details Payment method: Direct Debit Account holder name: MR K GRAY Sort code: **-**-28 Account number: ******38 ADMIN DONE TO TAKE MONTHLY SUBS 579 689 068 18TH £62.50 4974 9038 2247 0406 10/17 NO CVC ADMIN DONE TO TRY FOR OFFER YEARLY 10TH JANUARY



2017-02-09 10:21:13     Reactivated account with 50% off TV for 12 months = £37



2017-02-02 15:25:06     Cancelled account to reactivate in a week with maximum discount.



2016-12-07 11:58:54     Your transaction was successful. Transaction information Transaction ID 2NR15641NJ590832C Date and time 07-Dec-2016 12:56:24 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £120.00 GBP



2016-11-29 13:03:52     Invoice 29 Nov 2016 Invoice Number: 9559 To: 579 689 068 alex cadmen skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 host fee 120.00 120.00 Delete Edit Total £120.00



2016-11-29 13:02:12     Latest bill My subscriptions 22 Nov - 21 Dec £62.00 Additional charges £0.30 Total due 22 Nov £62.30 Payment Received - £62.30 22 Nov What you still owe £0.00



2015-12-04 14:55:05     Your transaction was successful. Transaction information Transaction ID 81G98780F6339223T Date and time 04-Dec-2015 15:53:18 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £120.00 GBP



2015-12-04 14:52:58     4974 9038 2247 0406 10/17 Invoice 04 Dec 2015 Invoice Number: 8556 To: 579 689 068 Alex Cadman skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2015-11-09 14:33:18     acc active



2014-12-02 11:57:41     Your transaction was successful. Transaction information Transaction ID 2UG663476G264962X Date and time 02-Dec-2014 12:56:58 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0406 Total £120.00 GBP



2014-12-02 11:45:43     Invoice 02 Dec 2014 Invoice Number: 6801 To: 579 689 068 alex cadmen skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 host fee 120.00 120.00 Delete Edit Total £120.00



2014-11-29 11:09:38     cc details expired have emailed alex cadman for new details



2014-11-29 11:07:42     acc active Current billPrevious billsCharges on next bill Statement date: 08 November 2014 Print PDF Sky TV Hide Billing Period Charges Variety with Movies HD 22 Nov - 21 Dec £54.75 Yours at no extra cost Sky TV total: £54.75 Sky Box Office Hide Sky Store - Buy & Keep Billing Period Charges ONE DIRECTION: THIS IS US 12 Oct £10.99 Sky Box Office total: £10.99 Additional Charges Show£0.50 Payment due on 22 Nov £66.24 Payment Received 22 Nov - £66.24 Account balance



2013-12-19 16:22:24     Your transaction was successful. Transaction information Transaction ID 1KX65082YC213383P . Date and time 19-Dec-2013 16:32:50 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX0406 . Total £48.50 GBP



2013-12-19 16:21:13     Invoice 19 Dec 2013 Invoice Number: 4843 To: 579 689 068 Alex Cadman skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Card Deposit 48.50 48.50 Delete Edit Total £48.50



2013-12-19 16:20:29     Sky TV £48.00 Additional Charges £0.50 Payment due on 22 Dec £48.50



2013-11-29 16:31:56     Your transaction was successful. Transaction information Transaction ID 1KX6510925229063B . Date and time 29-Nov-2013 17:27:15 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX0406 . Total £100.00 GBP



2013-11-29 16:12:42     Invoice 29 Nov 2013 Invoice Number: 4687 To: 579 689 068 Alex Cadman skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-05-13 12:06:45     Paid off OSB £40 (APRILS BILL) with cust CC and added details to the account.All viewing should be back on now. 4974 9038 2247 0406 10/14 495



2013-02-05 16:14:12     Got Movies pack half price £8 a month for 3 months. Also HD is half price for 12 months so its £5



2013-02-05 16:08:49     Paid off OSB £42.78 with cust cc and add details to the acc (058210) 04/15 829 Upgraded to entertainment extra, movies and HD, Repaired card to box. 4F31A2 03335617183



2012-12-24 16:30:50     osb £42.78



2012-12-12 16:00:13     11 Dec 2012 Invoice Number: 2627 To: Suresat La Nova Cidex 916-T9 France 73210 info@suresat.tv From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 6 4.00 Sky+HD Box And card 120.00 480.00 2.00 2 Remote eyes 5.00 10.00 1.00 Delivery 25.00 25.00 Total £515.00



2012-12-03 12:46:39     CARD SENT TO ALEX CADMAN



2012-11-28 16:12:15     CARD ARRIVED AT TERRY'S 579 689 068



2012-11-23 10:39:38     REINSTATED ACC ON ENT . ADDED DUMMY C.C 5195 2551 1984 8509 06.14 CHANGED ADDRESS FROM 19 INDEX DRIVE LU6 3TU REORDERED CARD.



2012-11-23 10:23:58     cancelled at sky £0 balance



2011-09-21 15:20:40     1 Pack with Sports Pack 22/08/11 - 21/09/11 £39.75 Viewing Subscription Discounted 22/08/11 - 21/09/11 £19.88 CR Sky TV total: £19.87 1 Pack with Sports Pack 22/07/11 - 21/08/11 £39.75 Viewing Subscription Discounted 22/07/11 - 21/08/11 £19.88 CR 1 Pack with Sports Pack 01/07/11 - 21/07/11 £27.83 Viewing Subscription Discounted 01/07/11 - 21/07/11 £13.91 CR Credit for Cancellation of 1 Pack with Sports Pack 01/07/11 - 21/07/11 £27.83 CR Sky TV total: £5.96



2011-07-22 13:52:53     Added My Sky Username: Karl123Gray P/word indexdrive10 mother born: Edinburgh



2011-07-22 13:51:42     Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************2461 Expiry Date: 03/14 Payment Due Date: 22nd of each month



2011-07-22 13:51:02     1 Pack with Sports Pack 22/07/11 - 21/08/11 £39.75 Viewing Subscription Discounted 22/07/11 - 21/08/11 £19.88 CR Credit for Cancellation of 1 Pack with Sports Pack 01/07/11 - 21/07/11 £27.83 CR 1 Pack with Sports Pack 01/07/11 - 21/07/11 £27.83 Viewing Subscription Discounted 01/07/11 - 21/07/11 £13.91 CR Subtotal: £5.96 Packages: £5.96 Sky Box Office (SBO) & Pay Per View (PPV)OpenViewing card: 000464205905 WWE CAPITOL PUNISHMENT REPEAT 24/06/11 20:59:05 £14.95 Subtotal: £14.95 Films & events: £14.95 Additional chargesOpenCredit Card Admin Charge 22/07/11 - 22/07/11 £0.50 Subtotal: £0.50 Admin charges: £0.50 Payment due on 22/07/11 £21.41 Payment Received 19/07/11 £21.41 CR



2010-03-26 14:30:44     booked wretlemania for sunday £15.95



2009-12-03 12:11:11     booked khan fight for sat 5.12.09



2009-11-06 14:57:56     pin no - 5780



2009-11-06 14:54:56     booked boxing for sat 7.11.09



2009-10-13 20:27:56     £75.00 ADDED TO JULY 2009 ACCOUNTS ( NOT ON IN JULY 09 ) , NO ANNUAL HOST FEE DUE AS CUSTOMER HAS CHANGED ADDRESS



2009-07-29 10:01:39     added full sports pack to 1 mix style



2009-07-02 13:02:34     changed address from flakefield g74 1pf. paired card added c.c 062453 put on style mix only



2009-06-28 15:22:09     PLEASE IGNORE LAST NOTE CARD NOT WITH EDDIE CAR WITH D AND C



2009-06-23 13:20:33     £75.00 DEDUCTED FROM D AND C ACCOUNT AS THIS CARS WAS GIVEN TO EDDIE FROM STL , PLEASE PUT ONTO STL ACCOUNT



2009-06-23 13:03:41     £ 75.00 RECEIVED ON D AND C ACCOUNT FOR CARD AND HOST ( MAY 2009 STATEMENT ) , **** ANNUAL HOST DUE MAY 2010 ****



2009-06-12 12:55:55     Sent card 464 205 905 out to D&C TNT 2day 12.06.09 Ref 1728165799 CALLE LIRIO 38 LAS FAROLAS 29649 MALAGA SPAIN



2009-06-12 10:02:26     New card arrived 464 205 905



2009-06-10 15:05:04     REPLACEMENT CARD BEING SENT FROM SKY. TO BE ISSUED TO D&C PREVIOUS CARD LOST



2009-05-19 17:03:44     signals sent to force card to work



2009-05-18 13:28:07     signals resent for sky



2009-05-11 13:59:01     PAIRED P4 VC



2009-05-07 19:11:21     Name: Mr Karl Gray Postcode: G741PF Email Address: karlgray@post.alderney.ws Mobile Number: Username: KARLGRAY3 Password: gray780 Date of Birth: 31 March 1963 Place of Birth: Secret Question: Mother's maiden name? Secret Answer: RED Viewing Card Number: 382455780 Parental Control Number: Third Party Marketing: no



2009-04-06 16:15:06     new card number 382 455 780



2005-09-28 15:09:42     Downgraded to 01 -27/05/04 / Credit £17.20on acc



2005-09-27 14:02:17     Downgraded to 01 -27/05/04 / Credit £17.20on acc