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Contract Number 210161986307
Card Number 382 456 812
MultiRoom Number
First NameMR David
Last NameENGLISH
Address10 FLAKEFIELD
AddressEAST KILBRIDE
Address
Town / CityGLASGOW
PostcodeG74 1PF
Telephone01355 623573
Maiden Namekirk
Sky Passwordkirk123
Date of Birth1975-06-15 00:00:00
e-Maild.english@post.alderney.ws
Sky Card Number382 456 812
Prev Sky Card Number211 497 896
Host Fee Paid2018-07-22 00:00:00
Host Fee Due2020-07-19 00:00:00
Create Date2005-10-03 13:47:06
Modification Date2019-12-11 03:44:51
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamedaveyboy212
MySky Passwordspinach12
Contract StatusViewing Abroad



2019-10-31 08:38:41     You have successfully cancelled a Direct Debit with the following details: Transaction name: Cancel Direct Debit Account number: Business Current a/c - 09-01-28 08806038 Direct Debit number: 1078 Payee name: SKY SUBSCRIBERS SERVICES LTD Their reference: 00210161986307 Start date: 17/07/2018 Last payment: 08/10/2019 Last amount: £52.00



2019-10-31 06:24:55     Sub still declining and no reply from SIF. Dummy added. ayment method: Payment Card Payment type: VISA Name on card: Mr David English Card number: **** **** **** 3407 Expiry date: 09/2022



2019-10-17 09:28:18     November sub declined Try again 24/10 15005 - The card issuer declined this transaction. Please ask the buyer for a different card. Sub still declining. Sent email to SIF Hi The CC used for the monthly sub for 382 456 812 is declining. Please can you ask the customer for a new CC before the account falls into a balance. Thanks in advanceMichelle Reminder to add dummy 31/10 if no reply.



2019-10-08 17:53:21     08/10/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161986307, MANDATE NO 1078 £52.00



2019-09-17 09:52:07     October sub paid Your transaction was successful. Transaction information Transaction ID 1GG448929J630133Y Date and time 17-Sep-2019 09:51:43 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0696 Total £81.50 GBP



2019-09-09 10:48:29     09/09/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161986307, MANDATE NO 1078 £52.00



2019-08-16 17:38:07     September sub paid Your transaction was successful. Transaction information Transaction ID 1F417071LE1198518 Date and time 16-Aug-2019 17:37:45 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0696 Total £81.80 GBP



2019-08-08 08:35:48     08/08/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161986307, MANDATE NO 1078 £52.00



2019-07-15 08:46:35     August sub paid Your transaction was successful. Transaction information Transaction ID 25109420MP8889744 Date and time 15-Jul-2019 08:46:19 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0696 Total £81.50 GBP



2019-07-08 11:52:19     08/07/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161986307, MANDATE NO 1078 £52.00



2019-06-13 09:00:53     July sub paid Your transaction was successful. Transaction information Transaction ID 5F993879L5042522F Date and time 13-Jun-2019 09:00:57 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0696 Total £81.50 GBP



2019-06-10 17:05:27     10/06/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161986307, MANDATE NO 1078 £52.00



2019-05-17 17:18:14     2019 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 0U6027339U689105N Date and time 17-May-2019 17:17:39 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0696 Total £120.00 GBP



2019-05-14 11:18:25     June sub paid Your transaction was successful. Transaction information Transaction ID 6JT641161U426125S Date and time 14-May-2019 11:15:37 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0696 Total £81.50 GBP



2019-05-08 12:08:47     08/05/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161986307, MANDATE NO 1078 £52.00



2019-05-07 13:36:21     host fee declined Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2019-04-15 10:17:03     May sub paid Your transaction was successful. Transaction information Transaction ID 69667987YU261061D Date and time 15-Apr-2019 10:16:42 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0696 Total £81.50 GBP



2019-04-08 13:15:52     08/04/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161986307, MANDATE NO 1078 £52.00



2019-03-14 06:30:00     April sub paid (with price increase) Your transaction was successful. Transaction information Transaction ID 2N389204Y05473405 Date and time 14-Mar-2019 07:29:34 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0696 Total £81.50 GBP



2019-03-08 14:45:04     08/03/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161986307, MANDATE NO 1078 £49.00



2019-02-15 12:58:20     March sub paid Your transaction was successful. Transaction information Transaction ID 8JE33553V9802912T Date and time 15-Feb-2019 13:58:06 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0696 Total £78.50 GBP



2019-02-08 16:25:05     08/02/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161986307, MANDATE NO 1078 £49.00



2019-01-17 19:33:27     FEBRUARY 2019 SUB PAID Your transaction was successful. Transaction information Transaction ID 22U73267MP0397324 Date and time 17-Jan-2019 20:32:56 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0696 Total £78.80 GBP



2019-01-08 16:53:32     08/01/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161986307, MANDATE NO 1078 £49.00



2018-12-19 18:50:15     JANUARY SUB PAID Your transaction was successful. Transaction information Transaction ID 78X899119S308181J Date and time 19-Dec-2018 19:49:53 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0696 Total £78.80 GBP



2018-12-10 16:54:51     10/12/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161986307, MANDATE NO 1078 £49.00



2018-11-26 06:13:52     December sub paid Your transaction was successful. Transaction information Transaction ID 75622615H76809522 Date and time 26-Nov-2018 07:13:19 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0696 Total £78.50 GBP



2018-11-08 12:13:23     08/11/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161986307, MANDATE NO 1078 £49.00



2018-10-24 10:49:32     November sub paid Your transaction was successful. Transaction information Transaction ID 7UJ809428D383615C Date and time 24-Oct-2018 10:49:17 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0696 Total £78.50 GBP



2018-10-13 22:17:19     08/10/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161986307, MANDATE NO 1078 £49.00



2018-09-25 06:26:27     October sub paid Your transaction was successful. Transaction information Transaction ID 4NS41905F86165147 Date and time 25-Sep-2018 06:26:10 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0696 Total £78.50 GBP



2018-09-10 09:31:04     10/09/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161986307, MANDATE NO 1078 £49.00



2018-08-25 08:36:53     September sub paid Your transaction was successful. Transaction information Transaction ID 6U2951210B770545X Date and time 25-Aug-2018 08:36:18 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0696 Total £78.50 GBP



2018-08-09 21:45:55     08/08/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210161986307, MANDATE NO 1078 £51.96



2018-07-24 08:52:49     Emailed SIF Hi Karen, CC on this account expires August, please can you send new details. Thank you. Carol



2018-07-24 08:32:15     August sub paid Your transaction was successful. Transaction information Transaction ID 00M96388R6773392L Date and time 24-Jul-2018 08:31:39 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0696 Total £78.50 GBP



2018-07-15 14:54:05     BILLING AND OFFER INFO Payment received 01 Jun -£78.50 Payment received 01 Jul -£78.50 UPCOMING SUBS 1ST AUGUST £40.90 1ST SEPTEMBER ONWARDS £49.00 CUSTOMERS CC AT SKY Payment type: MasterCard Name on card: MR David English Card number: **** **** **** 0696 Expiry date: 08/2018 5377 0000 0003 0696 08/18 408 CHANGED SKY DATE TO 8TH MONTH SANTANDER ADDED Payment method: Direct Debit Account holders name: MR DAVID ENGLISH Account number: ****6038 Sort code: ****28 ADMIN DONE TO TAKE SUBS 1ST MONTH



2018-07-13 10:39:45     Offer for Santander conversion. £49.00 for 18 months. (No offer on MUTV). I have removed Kids channels for a greater discount but if the customer complains reinstate as necessary. A one-off £10 admin fee applies next month. Calendar made.



2018-06-08 13:34:56     Reset PIN again to 1234. Customer said it didn't work before.



2018-06-04 15:18:18     set pin to 1234 for customer



2018-05-01 15:15:46     host fee paid Your transaction was successful. Transaction information Transaction ID 6LF249041L3884916 Date and time 01-May-2018 15:15:18 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0696 Total £120.00 GBP



2018-05-01 15:14:39     account is active



2017-05-24 20:20:41     2017 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 4HU9037220410223E Date and time 24-May-2017 20:19:17 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0696 Total £120.00 GBP



2017-05-24 20:19:26     ACTIVE ACCOUNT Total due 1 Jun £75.30 Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************0696 Expiry date: 08/2018



2016-07-22 16:50:47     Reinstated on Variety + Sports + Movies + MUTV 5377 0000 0003 0696 08/18 408



2016-07-22 16:35:38     Host fee paid. Your transaction was successful. Transaction information Transaction ID 64L603820M2765104 Date and time 22-Jul-2016 16:22:30 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0696 Total £120.00 GBP



2016-07-22 15:51:35     SIF tried to get the host fee paid but the card declined twice today. 4214 2901 8224 0508 Exp 08/18 cvc 873



2016-07-03 23:21:59     Hi Karen, This car has been cancelled down due to non payment of host, viewing will go off soon. If customer wishes to continue please can you get payment details to take 2016 host fee. Thanks, Carol



2016-06-20 16:00:37     Cancelled account - working abroad. Host D/ate 19-07-2016



2016-06-18 13:22:28     Hi Karen, I will need to have this account cancelled on Monday if we do not get new CC for host payment. It was our mistake card was reinstated without host being paid. Can you ask your customer for new CC details please Carol



2016-06-11 11:00:11     I HAVE RESET THE PIN TO 2020 TO PROMP CUSTOMER TO GET BACK TO US RE OUTSTANDING HOST



2016-06-11 10:54:42     Hi Karen, Unfortunately there is a host fee outstanding on this account and for some reason Steve activated the account before host was paid. The host fee has again declined today. Can you ask you customer for new card details for this payment. Thank you. HOST FEE DECLINED AGAIN TODAY 18/06/2016 Carol



2016-06-11 10:54:19     Invoice 11 Jun 2016 Invoice Number: 9118 To: 382 456 812 sif 1.00 Annual host fee 2016 120.00 120.00 Delete Edit Total £120.00



2016-06-11 10:45:41     Paid OB £147.10 with c/c - 4214 2901 8224 0508 08/18 873 & added same for d/d



2016-05-12 13:28:55     Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2016-05-12 13:26:36     Latest bill My subscriptions 1 May - 31 May £71.50 Additional charges £0.30 Total due 1 May £71.80 Payment Received - £71.80 1 May Credit Card Declined £71.80 6 May What you still owe £71.80



2015-12-08 14:28:22     Paid OSB of £72 with client's CC. 4979 4104 7632 8349 04/17 805



2015-06-12 14:35:35     Paired card to new box. 4F3133 03837395600



2015-04-29 11:09:15     Your transaction was successful. Transaction information Transaction ID 9AY85247DJ532064X Date and time 29-Apr-2015 11:09:38 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7168 Total £120.00 GBP



2015-04-23 12:04:03     Invoice 23 Apr 2015 Invoice Number: 7455 To: 382 456 812 sif skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 host fee 120.00 120.00 Delete Edit Total £120.00



2015-04-08 09:24:40     Paid OSB of £67.50 with customers CC and reinstated account on Variety, Sports and Movies with MUTV. 4920 8720 0038 7168 03/18 393



2015-04-07 12:51:22     OSB : £67.50 Host : 19/07/2015



2014-08-12 12:27:28     RESENT SIGNALS



2014-05-01 12:49:32     Your transaction was successful. Transaction information Transaction ID 1U945186DV5372042 . Date and time 01-May-2014 12:48:55 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX2954 . Total £120.00 GBP



2014-05-01 12:47:34     CC Details 4979 4104 7318 2954 10/14 808 Invoice 01 May 2014 Invoice Number: 5665 To: 382 456 812 sif skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-03-17 15:58:02     Repaired card to box 0F030C 0029966288



2013-10-30 11:38:19     repaired card to box



2013-10-30 11:24:40     Hi Terri, Please can you confirm that this is the correct box details and i will resend signals. 0F030C 0029966288 Carol



2013-10-30 11:22:37     EMAIL FROM SIF CUSTOMER HAS LOST CHANNELS NO BILLING ISSUES MUTV 01 Nov - 30 Nov £6.00 Entertainment Extra with Sports and Movies 01 Nov - 30 Nov £57.00 Sky TV total: £63.00 Additional Charges Show£0.50 Payment due on 01 Nov £63.50 Payment will be collected by credit card on 01 Nov



2013-06-26 10:24:08     Your transaction was successful. Transaction information Transaction ID 7X7422569H555024F . Date and time 26-Jun-2013 10:23:09 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX2954 . Total £62.00 GBP



2013-06-26 09:34:31     Invoice 26 Jun 2013 Invoice Number: 3567 To: 382 456 812 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 62.00 62.00 Delete Edit Total £62.00



2013-06-26 09:32:15     Billing Period Charges MUTV 01 Jul - 31 Jul £6.00 Entertainment Extra with Sports and Movies 01 Jul - 31 Jul £55.50 Viewing Subscription Discounted 01 Jul - 31 Jul - £16.00 Credit for Cancellation of Entertainment Extra with Sports and Movies 07 Jun - 30 Jun - £44.40 Entertainment Extra with Sports and Movies 07 Jun - 30 Jun £44.40 Viewing Subscription Discounted 07 Jun - 30 Jun - £12.80 Sky TV total: £32.70 Additional Charges Show £0.50 Payment due on 01 Jul £33.20



2013-06-26 09:21:21     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2954 Expiry date: 10/2014



2013-06-07 14:52:27     Discount of 50% off sports till September so saving £50



2013-06-06 21:51:50     BOARD TO TRY FOR A DISCOUNT



2013-05-01 14:18:38     Your transaction was successful. Transaction information Transaction ID 43422920PK536064S Date and time 01-May-2013 13:50:38 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2954 Total £120.00 GBP



2013-04-30 15:35:05     Invoice 30 Apr 2013 Invoice Number: 3086 To: 382 456 812 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-04-30 15:33:15     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2954 Expiry date: 10/2014



2013-04-30 15:20:09     4979 4104 7318 2954 10.14 808



2013-04-30 15:19:58     ignore note below



2013-04-30 15:17:55     4920 8200 2453 6229 03.14 121



2013-04-26 14:48:13     called up and had channels reinstated



2013-04-26 11:09:15     paid off osb with cc 2954 and added same



2013-04-26 10:51:57     osb £61.00



2012-05-18 12:30:16     Invoice Number: 1608 paid



2012-05-17 12:39:24     Hello we sent you Invoice Number: 1608 on the 02 May 2012 regarding the annual host fee but this has not been paid. We have cc on file ending in 8034, would you please confirm with your client if it is ok to take the host fee from this card? Thank you Charlotte



2012-05-02 10:28:33     Invoice 02 May 2012 Invoice Number: 1608 To: 382 456 812 skyinfrance@aol.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 382 456 812 100.00 100.00 Delete Edit Total £100.00



2011-12-01 11:57:42     previous note was the oct offer. nov offer now taken rec 2916 cc 8034 offer complete



2011-11-03 10:25:09     nov offer taken rec 2228 cc 8034



2011-10-03 16:27:57     JUNE / SEP OFFER PAID REC 1338 C/C 8034



2011-09-30 19:14:44     Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: **********878034 Expiry Date: 10/2012 Payment Due Date: 1st of each month



2011-09-30 19:14:25     Sky TV £19.86 Billing Period Charges Discounts Sky World 01/07/11 - 31/07/11 £52.00 Viewing Subscription Discounted 01/07/11 - 31/07/11 £26.00 CR MUTV 01/07/11 - 31/07/11 £6.00 Sky World 17/06/11 - 30/06/11 £24.27 Viewing Subscription Discounted 17/06/11 - 30/06/11 £12.14 CR Credit for Cancellation of Sky World 17/06/11 - 30/06/11 £24.27 CR Sky TV total: £19.86



2011-05-06 13:22:52     Host fee taken rec 2317 (878034)



2011-05-06 13:20:03     Active acc on sky world Mutv, CC details on acc (8034) Pdd 1st of every month



2010-12-21 14:36:43     paid osb £57.50 by c.c 87 8034 added same



2010-12-21 14:27:36     OSB £57.50 ON ACC



2010-05-17 17:42:57     Host paid £100 8765



2009-07-31 09:11:51     host fee paid 19/07/09 5406



2009-07-31 09:05:28     BOOKED MUTV



2009-07-20 11:31:28     Upgraded to sky world. Forced card changeover action done. Added new box details 0F030C 0029966288 added cust cc details (669304)



2009-07-01 14:50:51     card sent to sif



2009-05-21 09:51:36     osb £21.50



2009-04-27 11:32:31     no balance on account



2009-04-27 11:31:31     Name: Mr david english Email Address: de@post.alderney.ws Mobile Number: Username: DAVIDENGLISH3 Password: ********* Date of Birth: 15 June 1975 Place of Birth: Secret Question: Mother's maiden name? Secret Answer: KIRK Viewing Card Number: 382456812 Parental Control Number: Third Party Marketing: no kirk123



2005-09-28 15:09:41     DOWNGRADED TO 01 2/8/04. When downgraded it was changed to family pack + movies 1. Changed to family pack 2/8/04. credit on the account of £18.63.



2005-09-27 14:02:16     DOWNGRADED TO 01 2/8/04. When downgraded it was changed to family pack + movies 1. Changed to family pack 2/8/04. credit on the account of £18.63.