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Contract Number 210153637710
Card Number 480 062 702
MultiRoom Number
First NameMISS Tracey
Last NameINGRAM
Address381 E THE CHASE
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone0208 506 1945
Maiden Namebrown
Sky Passwordketchup
Date of Birth1968-07-25 00:00:00
e-Mailtraceyingram@post.alderney.ws
Sky Card Number480 062 702
Prev Sky Card Number208 834 523
Host Fee Paid2017-06-22 00:00:00
Host Fee Due2020-06-08 00:00:00
Create Date2005-10-03 13:47:06
Modification Date2019-07-07 13:40:10
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameTRACEYINGRAM
MySky Passwordbrown12
Contract StatusActive



2019-06-26 14:14:35     cheque received for host fee i will bank this tomorrow



2019-06-09 10:46:09     Hi, I have sent you an invoice for annual host fee please can you tell me if you with to continue with Sky. If it is suitable to you i can call tomorrow for card details to take the payment. Let me know. Many thanks Carol



2019-05-17 16:13:49     INVOICE SENT FOR 2019 HOST FEE Invoice 17 May 2019 Invoice Number: 10004 To: Rosken Sutton rosken.sutton@gmail.com From : Annual host fee for account 480 062 702 120.00 Total £120.00



2019-01-19 20:24:36     Billing info Jan 2019 Active account Package: Box sets £39.50 No discount offer Customer DD on account Payment method: Direct Debit Account holders name: miss tracey ingram Account number: ****2813 Sort code: ****61



2018-04-23 12:19:26     CHEQUE RECEIVED AND BANKED RECEIPT SENT TO CUSTOMER Dear 480 062 702 Thank you for your payment of £ 120.00 towards Invoice Number 9875



2018-04-16 10:06:04     Customer called regarding the host fee. She is going to send a cheque in the post.



2018-04-06 15:20:59     Invoice 06 Apr 2018 Invoice Number: 9875 To: 480 062 702 rosken.sutton@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 annual host fee 120.00 120.00 Delete Edit Total £120.00



2017-06-22 13:05:11     Host fee paid so I have stopped the cancellation



2017-06-22 10:11:36     Host fee paid. Your transaction was successful. Transaction information Transaction ID 9A952449N1993590A Date and time 22-Jun-2017 10:09:10 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3003 Total £120.00 GBP



2017-05-29 15:49:38     Cancelled account for non payment of host Host fee due date was 08-06-2017



2017-05-29 15:32:23     Hi, Please can you confirm that you received this invoice and if you are wanting to continue with sky as this invoice is overdue. Carol



2017-05-11 09:04:43     EMAILED CUSTOMER ASKING HER ABOUT HOST FEE WHICH IS OVER DUE



2017-05-01 20:37:24     INVOICE FOR 2017 HOST FEE SENT TO CUSTOMER Invoice 01 May 2017 Invoice Number: 9646 To: Rosken Sutton rosken.sutton@gmail.com From : 1.00 Annual fee for sky card 480 062 702 120.00 120.00 Delete Edit Total £120.00



2017-05-01 20:35:02     ACTIVE ACCOUNT PAID BY CUSTOMERS DD Total due 10 May £38.00



2016-11-28 14:48:53     Resent signals to box. 4F31A7 0365332577A



2016-04-19 15:02:47     Host fee paid. Your transaction was successful. Transaction information Transaction ID 2VW89750MA319051V Date and time 19-Apr-2016 14:59:51 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3003 Total £120.00 GBP



2016-04-05 17:50:58     Invoice 05 Apr 2016 Invoice Number: 8978 To: 480 062 702 rosken.sutton@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 ANNUAL HOST FEE 120.00 120.00 Delete Edit Total £120.00



2015-05-18 09:47:27     Your transaction was successful. Transaction information Transaction ID 18X97398BF025491K Date and time 18-May-2015 09:47:17 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3003 Total £120.00 GBP



2015-04-16 16:07:05     downgraded as no response from emails or invoice for host fee



2015-04-10 16:46:10     Hello, We sent you invoice for your annual host fee on 01-04-2015, can you confirm if you have received this? Regards, Jeni



2015-04-01 14:27:31     Invoiced End User Invoice 01 Apr 2015 Invoice Number: 7342 To: 480 062 702 LNB rosken.sutton@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2015-04-01 14:25:22     Sky TV Billing Period Charges Family 10 Apr - 09 May £33.00 Payment due on 10 Apr £33.00 Cust DD details at Sky



2014-04-23 12:44:03     added new direct debit Stop taking payments from Barclay card add new details at sky please Accont 60852813 Sort 20 59 61 For host fee next year email customer invoice rosken.sutton@gmail.com



2014-04-23 12:27:16     Stop taking payments from Barclay card add new details at sky please Accont 60852813 Sort 20 59 61 For host fee next year email customer invoice rosken.sutton@gmail.com Carol



2014-04-01 11:52:52     Your transaction was successful. Transaction information Transaction ID 3F2737998Y8265627 . Date and time 01-Apr-2014 11:16:42 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX3003 . Total £120.00 GBP



2014-03-20 15:30:56     CC details 4929 4541 7582 3003 12/15 Invoice 20 Mar 2014 Invoice Number: 5468 To: 480 062 702 LNB skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-01-10 22:45:46     CARD DEPOSIT PAID Your transaction was successful. Transaction information Transaction ID 2G5081512N336171B Date and time 10-Jan-2014 23:38:02 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3003 Total £32.50 GBP



2014-01-10 22:39:25     Invoice 10 Jan 2014 Invoice Number: 4967 To: 480 062 702 lnb skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 SKY CARD DEPOSIT 32.50 32.50 Delete Edit Total £32.50



2014-01-10 22:37:32     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************3003 Expiry date: 12/2015



2014-01-10 22:36:58     Entertainment Extra+ 10 Jan - 09 Feb £32.00 Yours at no extra cost Sky TV total: £32.00 Additional Charges Show£0.50 Payment due on 10 Jan £32.50 Payment will be collected by credit card on 10 Jan



2013-08-30 18:59:58     CUSTOMER WANTED HD UPGRADED TO EE PLUS TO GET HD CHANELS Your order Monthly cost Sky TV £31 - Entertainment Extra+ Benefits and extras On Demand Free New monthly cost £31



2013-08-30 15:58:45     Repaired card to new box 4F3154 03632500767 ID 3 2B82 6C7C



2013-03-31 21:56:26     HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 8PJ835190K323650S Date and time 31-Mar-2013 21:55:48 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3003 Total £100.00 GBP



2013-03-17 16:17:04     4929-4541-7582-3003 12/15



2013-03-17 16:15:58     Invoice 17 Mar 2013 Invoice Number: 2943 To: 480 062 702 lnb skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-03-17 16:13:21     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************3003 Expiry date: 12/2015



2013-02-06 14:08:56     paired model R005 053 70 15P version 4F31a7 serial 0365379406F card 480 062 702 man sky rec id B2BE4387E



2013-02-04 17:28:02     tried to pair card to box but needs a software download



2013-02-04 16:38:54     sorry you have not given us the serial number of the box and wee need this to pair the card with the box jeni



2012-04-10 22:51:36     Dear Rosken Sutton Thank you for your payment of £ 100.00 towards Invoice Number 1410



2012-04-10 22:50:42     INVOICE 1410 PAID TODAY FOR HOST FEE



2012-03-30 16:40:19     Invoice 30 Mar 2012 Invoice Number: 1410 To: Rosken Sutton rosken.sutton@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 480 062 702 100.00 100.00 Delete Edit Total £100.00



2012-03-15 16:14:12     tried to add hd but this isnt an hd box?



2012-03-15 11:55:42     SET UP CUST CC Your Sky TV service has been reinstated. Please print and retain for your records. Payment Method: Credit Card Card Type: Visa Card Holder's Name miss t ingram Card Number: ************3003 Expiry Date: 08/2012 Date and Time: 15 March 2012, 11:54



2012-03-10 15:05:55     O/B PAID TO SKY £24.50 USING C/C FROM 480 108 539 C/C 7311



2012-03-10 14:55:27     Hi Ros, I note from the emails from LNB that you want to pay monthly with your bank details. Can you send them to me and I will add them to your account and have your account activated. The HD channels are £10.25 a month. Regards Chris



2012-03-08 23:46:14     Dear Sky HD Solutions Ltd, You received a payment of £98.05 GBP from (rosken.sutton@gmail.com). To see all the transaction details, please log in to your PayPal account. It may take a few moments for this transaction to appear in your account. Buyer information Rosalind Sutton rosken.sutton@gmail.com Instructions from buyer None provided Description Unit price Qty Amount 1289 £98.05 GBP 1 £98.05 GBP Total: £98.05 GBP Receipt No: 0340-7270-4842-9085 Please keep this number for future reference, as your customer doesn't have a PayPal Transaction ID for this payment.



2012-03-07 16:17:59     sent invoice for offers to client, their card is off for osb £24 but i have added this amount to the invoice and once invoice is paid we can just pay the osb with one of the slips we have, cc details to be added to account are in gmail Invoice 07 Mar 2012 Invoice Number: 1289 To: Rosken Sutton rosken.sutton@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Balance 480 062 702 98.05 98.05 Delete Edit Total £98.05



2012-02-27 10:52:24     Hi Carol, There is an O/B at sky on this account for £98.05 , i can email your customer an invoice and it can be paid online following a few simple steps and then we can call sky and get viewing back on , please forward me customers email address. Thanks, Regards, Carol



2012-02-27 10:49:17     Your Sky TV service is suspended Please update your payment method Amount owing from last bill £24.50 Payment due on 10/03/12 £24.50 Please ensure full payment reaches us by 10/03/12.



2012-01-28 16:05:43     Payment Method:Credit CardCard Type:MasterCardCard Holder's NameK AND R SUTTONCard Number:************2686Expiry Date:12/2015Payment Due Date:10th of each month Date and Time:28 January 2012, 16:05 ADDED DUMMY CC TO PROMPT CALL FOR OFFERS



2012-01-28 16:01:59     ALL OFFERS OUTSTANDING £73.55



2011-08-05 21:32:54     Entertainment Pack 10/06/11 - 09/07/11 £24.50 Viewing Subscription Discounted 10/06/11 - 09/07/11 £12.25 CR Entertainment Pack 13/05/11 - 09/06/11 £22.13 Viewing Subscription Discounted 13/05/11 - 09/06/11 £11.07 CR Credit for Cancellation of Entertainment Pack 13/05/11 - 09/06/11 £22.13 CR Sky TV total: £1.18 Payment due on 10/06/11 £1.1 Entertainment Pack 10/07/11 - 09/08/11 £24.50 Viewing Subscription Discounted 10/07/11 - 09/08/11 £12.25 CR Sky TV total: £12.25 Payment due on 10/07/11 £12.25 Entertainment Pack 10/08/11 - 09/09/11 £24.50 Viewing Subscription Discounted 10/08/11 - 09/09/11 £12.25 CR Sky TV total: £12.25



2011-03-29 19:50:43     HOST PAID REC 2022 C/C 3003



2011-01-27 13:23:01     MY SKY Username TRACEYINGRAM Reset password brown12 Email traceyingram@post.alderney.ws Date of birth 25/07/1968 Security question mmn Answer to security question brown Active acc on family pack, DD details on acc (13) PDD 10 th of every month.



2010-04-13 13:50:00     ** 2ND HOST FEE £100 REC 8407 (823003) **



2009-09-17 11:35:38     CARD SENT TO END USER 10.09.09



2009-09-10 10:30:02     MRS ROSALIND SUTTON 0034 966 404381



2009-09-09 12:30:23     new p4 card arrived 480 062 702



2009-06-18 16:37:11     sky sports taken off



2009-06-18 14:33:16     address changed on sky account to 381E The Chase Wickford Essex SS12 9EX



2009-06-17 12:24:14     changed address so we get the P4 card. when card arrives send card to to customer direct. ESPANIA LA VIEJA 61 BUSON 6 03759 BENIDOLEIG ALACANTE SPAIN CUST PAID £115 RECEIPT NUMBER 4961



2009-06-17 12:17:17     Payment of £115 succesful



2009-06-08 10:59:31     Emma took phone call never got end users contact info there c/c declined for ordering new p4 need to wait for customer to call back. task number 299 with c/c info (823003)



2007-10-22 14:11:50     paired card to box



2005-09-28 15:08:28     CARD PAIRED 18/12/04 TO 9F0A010070512813. UPGRADED TO 1A 19/12/03. DOWNGRADED TO 01 06/02/04. ACCOUNT CANCELLED VIA FAX 04/08/05. account switched back on, account not to be cancelled 2/9/05.



2005-09-27 14:02:06     CARD PAIRED 18/12/04 TO 9F0A010070512813. UPGRADED TO 1A 19/12/03. DOWNGRADED TO 01 06/02/04. ACCOUNT CANCELLED VIA FAX 04/08/05. account switched back on, account not to be cancelled 2/9/05.