Transactions

DataTable with default features

Contract Number 210152882465
Card Number 463 155 101
MultiRoom Number
First NameMR Colin
Last NameMCINTOSH
Address24,FARROW GDS,
AddressGREYS
Address
Town / CityTHUROCK
PostcodeRM16 2EU
Telephone0208 9894498
Maiden NameClarkson
Sky PasswordMcintosh
Date of Birth1969-02-03 00:00:00
e-Mailcmcintoch@post.alderney.ws
Sky Card Number463 155 101
Prev Sky Card Number201 563 061
Host Fee Paid
Host Fee Due2000-01-01 00:00:00
Create Date2005-10-03 13:47:06
Modification Date2018-06-28 11:19:29
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamecmcintosh3
MySky Passwordstrawberry
Contract StatusActive



2019-08-01 08:58:38     Sky bills since January 2019 30/07 £116.00 - OB 17/06 £0.00 - balance carried forward 17/05 £58.00 17/04 £58.00 17/03 £55.00 17/02 £55.00 17/01 £55.00 These match the list of payments sent to us by the customer.



2019-07-30 16:57:08     Called Sky to pay OB of £116 with customer's CC ending 4018 CC on account: Payment method: Payment Card Payment type: VISA Name on card: Colin McIntosh Card number: **** **** **** 8014 Expiry date: 12/2020 Changed today to correct payment details: Payment method: Payment Card Payment type: VISA Name on card: Colin McIntosh Card number: **** **** **** 4018 Expiry date: 03/2022



2019-07-29 22:34:20     WILL NEED TO CALL SKY TOMORROW AND PAY OB WITH CUSTOMERS CC AND ADD CORRECT CC I TRIED TO DO THIS TONIGHT ONLINE BUT A CODE FROM CUSTOMER IS REQUIRED



2019-07-29 22:31:56     ADMIN FEE PAID WITH CUSTOMER CC TO PAY OB ON ACCOUNT AND REINSTATE VIEWING Your transaction was successful. Transaction information Transaction ID 69526399T0673344S Date and time 29-Jul-2019 22:31:19 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4018 Total £35.00 GBP



2019-07-29 22:29:44     THIS CUSTOMERS CC 4106 2614 3872 4018 3/22 and cvc 725



2019-07-29 21:59:35     THERE HAS BEEN A MIX UP WITH THIS ACCOUNT WHAT I THINK HAS HAPPENED IS ANOTHER CUSTOMERS CC HAS BEEN ADDED IN JUNE 2018 BY STEVE (HE DID A TASK FOR THE OTHER CUSTOMER A FEW HOURS BEFORE HE WAS ASKED TO PAY THE OB AND READD CC FOR THIS CUSTOMER) SO I THINK HE HAS COPIED THE CC FROM THE WRONG CUSTOMERS NOTES AND ADDED THEM HERE FOR THE PAST 14 MONTHS THE OTHER CUSTOMER HAS PAID FOR 2 ACCOUNTS I HAVE ASKED THIS CUSTOMER TO CONFIRM HER LAST 6 PAYMENTS TO SKY BILLING NOTES FROM MYSKY 2019 BILLING Payment received 17 Jul -£116.00 Credit Card Declined 25 Jul £116.00 Unpaid amount carried to 17 Jul - 16 Aug £58.00 Payment received 17 May -£58.00 LAST PAYMENT THIS CUSTOMER MADE WAS MAY 2018 Payment received 17 May -£71.50 AFTER THAT WRONG CC ON ACCOUNT PAID FOR BY ANOTHER CUSTOMER IN ERROR Payment received 17 Jun -£71.50 Credit Card Declined 25 Jun £71.50 Payment received 28 Jun -£71.50 17TH JULY 2018 PAYMENT DECLINED Unpaid amount carried to 17 Aug - 16 Sep View next bill £44.54 Payment received 17 Aug -£99.54 £55.00 PAID EACH MONTH FROM SEP 2018 TO MARCH 2019 APRIL 2019 £58.00 MAY 2019 £58.00 JUNE 2019 DECLINED Unpaid amount carried to 17 Jul - 16 Aug £58.00 OB ON ACCOUNT TODAY IS £116.00 THE WRONG CUSTOMER HAS PAID £672.04 FOR THIS CUSTOMER TO HAVE VIEWING



2019-07-29 18:56:38     admin fee declined Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2019-07-29 12:07:36     readded customers cc because they were getting an onscreen message 4659 0157 5516 8014 12/20 239



2019-07-29 09:14:19     end user email address lauralouisemorris@hotmail.com +34663564151



2018-06-28 11:15:41     Paid OB £71.70 with cust c/c 4659 0157 5516 8014 12/20 239 & added same for d/d. Also received a £16.50 monthly discount for 18 months. A one-off £10 admin fee applies next month..



2018-06-27 23:13:30     CUSTOMER WANTS US TO PAY BALANCE ON ACCOUNT ADMIN FEE TAKEN Your transaction was successful. Transaction information Transaction ID 11N02021MG306031A Date and time 27-Jun-2018 23:12:40 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4018 Total £35.00 GBP



2018-06-27 00:26:10     CUSTOMER EMAILED TO CHECK BILLING THERE IS AN OB BUT THIS IS COA THEREFORE AN ADMIN FEE WILL NEED TO BE TAKEN TOTAL DUE £71.50 Payment due by 17 June



2018-05-16 23:21:42     CUSTOMER QUERYING BILL Payment received 17 Mar -£68.00 Payment received 17 Apr -£71.46 TOTAL DUE £71.50 Payment due by 17 May ONGOING BILLS £71.50



2018-03-21 20:47:49     CUSTOMER WANTED NEW CC ADDED ADMIN FEE TAKEN AS THIS IS COA Your transaction was successful. Transaction information Transaction ID 1A312871U0299493A Date and time 21-Mar-2018 21:47:06 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4018 Total £35.00 GBP 3/22 and cvv 725 4106 2614 3872 4018



2018-03-21 20:32:02     BILLING Payment received 17 Mar -£68.00



2015-10-11 20:37:33     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************4018 Expiry date: 03/2018



2015-08-24 12:56:01     Pay off OSB £65 AT SKY AND REACTIVATE CHANNELS 4106 2614 3872 4018 03/18 574



2015-08-24 12:38:54     Your transaction was successful. Transaction information Transaction ID 5N7728801Y801013A . Date and time 24-Aug-2015 12:36:32 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX4018 . Total £35.00 GBP



2015-08-24 12:35:40     end user email address lauralouisemorris@hotmail.com 4106 2614 3872 4018 03/18 574 Invoice 24 Aug 2015 Invoice Number: 7948 To: 463 155 101 end user skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee 35.00 35.00 Delete Edit Total £35.00



2015-02-19 21:43:27     CALLED SKY AND PAID OB CC FOR SKY READDED VIEWING SHOULD BE ON CUSTOMER EMAILED



2015-02-19 21:34:07     ADMIN FEE PAID Your transaction was successful. Transaction information Transaction ID 5KM84925LA7429031 Date and time 19-Feb-2015 22:32:58 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4018 Total £35.00 GBP



2015-02-19 21:27:14     CUSTOMER EMAILED CHANNELS OFF OB ON ACCOUNT Payment Received 17 Feb - £61.50 Credit Card Declined 18 Feb £61.50 Account balance £61.50 COA £35 ADMIN TO BE TAKEN



2014-11-05 14:15:51     Your transaction was successful. Transaction information Transaction ID 46U12582FF560961K Date and time 05-Nov-2014 15:15:23 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4018 Total £10.00 GBP



2014-11-05 14:12:19     Invoice 05 Nov 2014 Invoice Number: 6721 To: 463155101 coa skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 admin fee 10.00 10.00 Delete Edit Total £10.00



2014-11-04 21:42:18     CUSTOMER EMAILED TO ADD SKY SPORTS 5 I EMAILED HER TO TELL HER THIS WILL BE A £10 ADMIN FEE AS THIS IS COA



2014-09-20 13:43:14     Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************7132 Expiry date: 05/2017



2014-09-20 13:38:42     Paid OB of £61.50 with cust cc and added same



2014-09-20 13:16:45     Your transaction was successful. Transaction information Transaction ID 0LA02484HL0353624 Date and time 20-Sep-2014 13:15:58 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4018 Total £35.00 GBP



2014-09-20 13:13:58     Invoice 20 Sep 2014 Invoice Number: 6488 To: Laura morris lauralouisemorris@hotmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee 35.00 35.00 Delete Edit Total £35.00



2014-09-20 12:40:51     card below is only for paying sky use this for admin 4106261438724018 03/18 574



2014-09-20 12:37:31     5100173217167132 05/17 751



2013-12-23 15:28:05     paid ob with cc 7132 and added same



2013-12-23 14:55:46     OB ON ACC Payment on your account is overdue Please check that your payment details are correct. Amend your card or bank account details if they have changed since you set up your account. You can also clear the outstanding balance on your account with a one-off payment. Further information If you have cleared your outstanding balance, please ignore this message. Sky TV Show£57.00 Additional Charges Show£0.50 Payment due on 17 Dec £57.50 Your bill is overdue. Please make a payment as soon as possible. Make a payment Payment Received 17 Dec - £57.50 Credit Card Declined 18 Dec £57.50 Account balance £57.50



2013-12-23 14:52:37     Your transaction was successful. Transaction information Transaction ID 6LD51806XW2400041 Date and time 23-Dec-2013 15:41:01 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX7132 Total £35.00 GBP



2013-12-23 14:52:31     Invoice 23 Dec 2013 Invoice Number: 4877 To: 463 155 101 lauralouisemorris@hotmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee 35.00 35.00 Delete Edit Total £35.00



2013-11-29 11:04:54     ACCOUNT ACTIVE CHECKED MYSKY



2012-12-01 17:43:09     Paid OB of £65 with cust cc 4059243347162115 10/14 101 and added same



2012-12-01 17:35:45     Transaction information Transaction ID 3A334989MU183032J . Date and time 01-Dec-2012 18:35:30 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX2115 . Total £35.00 GBP



2012-11-30 16:26:47     Important information about your account Payment on your account is overdue Please check that your payment details are correct. Amend your card or bank account details if they have changed since you set up your account. You can also clear the outstanding balance on your account with a one-off payment. Further information If you have cleared your outstanding balance, please ignore this message.



2011-11-17 14:10:36     NOV OFFER TAKEN REC 2611 CC 2115



2011-10-28 10:33:11     customer happy with explanation of payments. she called this morning to clarify.



2011-10-25 22:02:21     Wilson, Breakdown of payments, 22/08/2011 £35.00 admin charged for pairing card to new box, 22/08/2011 £65.87 paid for offer, £39.87 for 17/07/2011 and £26.00 for 17/08/2011, 25/08/2011 £35.00 admin for adding ESPN, 19/09/2011 £26.00 for offer, 18/10/2011 £26.00 for offer, Hope this helps, Regards, Carol



2011-10-25 18:07:15     called to query payments made to Kanel. couldn't explain them all as no amounts in the notes.



2011-10-18 13:44:10     Oct Offer taken rec 1829 cc 2115 £26



2011-09-19 16:26:51     SEP OFFER PAID REC 1031 C/C 2115



2011-09-15 14:52:51     Customer called regarding billing. explained issue with Sky and billing. customer happy with explanation.



2011-08-25 17:06:44     OFFER TAKEN REC 434 CC 2115



2011-08-25 16:59:44     august offer taken. rec 0292. c/c 2115



2011-08-25 14:55:02     admin taken rec num 0434



2011-08-25 14:53:08     added espn new mysky password strawberry



2011-08-22 16:27:36     JULY AND AUG OFFER TAKEN £65.87 REC 292 C/C 2115



2011-08-22 16:21:38     £35.00 ADMIN TAKEN REC 291 C/C 2115



2011-08-22 13:48:17     PAIRED CARD TO NEW SKY+



2011-07-22 14:28:28     MYSKY USER cmcintosh3 P?W clarkson EMAIL cmcintosh@post.alderney.ws SEC where mother born / glasgow



2011-07-22 14:27:35     Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************2115 Expiry Date: 10/12 Payment Due Date: 17th of each month



2011-07-22 14:27:06     Sky TVCloseSky+ Subscription 17/07/11 - 16/08/11 £0.00 Sky World 17/07/11 - 16/08/11 £52.00 Viewing Subscrption Discounted 17/07/11 - 16/08/11 £26.00 CR Sky World 01/07/11 - 16/07/11 £27.73 Viewing Subscrption Discounted 01/07/11 - 16/07/11 £13.87 CR Credit for Cancellation of Sky World 01/07/11 - 16/07/11 £27.73 CR Subtotal: £12.13



2011-04-18 14:33:57     SENT SIGNALS FOR SKY+ 9F2105 0070828533



2011-04-18 14:28:07     Admin taken rec 2132 (162115)



2011-02-24 17:17:35     Repaired to new box 4F2105 0070828533



2011-02-24 17:11:23     Admin taken rec 1764 (162115)



2010-12-31 20:37:15     ADMIN TAKEN REC 1444



2010-12-31 13:07:07     PAID OSB £24.50 BY C.C 162115 ADDED SAME



2010-12-31 13:01:40     end user LAURA MORRIS 0034965864575



2010-12-24 10:09:49     Admin taken rec 1427 (162115)



2010-12-24 10:01:38     0034 965 864 575



2010-12-23 15:41:38     Admin declined rec 1424 (162115)



2010-12-23 15:36:20     UPGRADED TO SKY WORLD PIN 3061



2009-09-07 09:31:28     paid osb £32.51 by c.c added 162118



2008-12-02 14:35:00     PAID OB £22 & ADDED C/C ENDING 162118



2008-12-02 13:48:20     OLD ADDRESS 9 THE GRANGE, RODING LANE NORTH IG8 8NR



2008-08-19 13:21:21     PAID OB £67.51 ADDED C/C AGAIN 2304 NEW ADDRESS ; 24,FARROW GDS, GREYS THUROCK RM16 2EU



2007-09-25 13:24:13     added cust c/c to account(2304)



2006-09-12 13:21:09     Downgraded to family package.



2005-09-28 15:07:51     Repaired 17/10/03.Upgraded to 1A 31/10/03/Viewing back on 3RD time 17/11/03-03/12/03 £108.91 will be ouit acc on 17/12/03 viewing on Password - Mci.



2005-09-27 14:02:00     Repaired 17/10/03.Upgraded to 1A 31/10/03/Viewing back on 3RD time 17/11/03-03/12/03 £108.91 will be ouit acc on 17/12/03 viewing on Password - Mci.