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Contract Number 210173687729
Card Number 382 461 697
MultiRoom Number
First NameMRS LISA & Steve
Last NameSPARKS
Address103, The Chase
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01355 253419
Maiden NameBROWN
Sky PasswordPEACOCK
Date of Birth1980-02-01 00:00:00
e-Maillisa.sparks@post.alderney.ws
Sky Card Number382 461 697
Prev Sky Card Number234 128 684
Host Fee Paid2015-04-28 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2005-10-03 13:47:06
Modification Date2018-06-01 15:44:29
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameLISA.SPARKS
MySky Passwordmurphy12
Contract StatusInactive



2016-05-31 10:09:46     Reinstated account on original bundle with 50% off for 12 months reordered card & added dummy c/c 8268



2016-05-03 11:17:05     Asked to cancel but it's already been done so I've just calendarized it for the end of May to be reordered with offer.



2016-04-29 09:03:59     Cancelled account with 31 days notice Host fee due date was 25-06-2016



2016-04-14 09:31:51     Changed address



2016-03-07 09:24:12     Satfocus don't want to renew this account for another year. They want it to end at the end of May so will set a reminder for a female to cancel the account at the end of April in order to reinstate and reorder with a 50% offer.



2015-04-28 10:56:48     host paid 28/04/2015 TRANSFER FROM URBAN , ANDRE SPOECKER WEG 23. REF: 0015 2242 696 0029464 £100.00



2015-04-16 11:59:10     Invoice 16 Apr 2015 Invoice Number: 7404 To: 382 461 697 service@satfocus.de From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 annual host fee 100.00 100.00 Delete Edit Total £100.00



2014-06-10 12:26:20     Added cust new CC details 5232 5543 4517 0943 04/18 031



2014-05-16 15:07:08     12/05/2014 TRANSFER FROM URBAN , ANDRE SPOECKER WEG 23. REF: 0015 2242 696 0015874 £100.00



2014-05-07 12:09:07     satfocus complained about host fee being 120, deleted previous invoice and sent a new one Invoice 07 May 2014 Invoice Number: 5691 To: 382 461 697 service@satfocus.de From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 annual host fee 100.00 100.00 Delete Edit Total £100.00



2014-05-07 11:05:52     Invoice 07 May 2014 Invoice Number: 5691 To: 382 461 697 service@satfocus.de From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-04-27 23:09:55     Hi, Annual host fee will be due shortly for this account , can you please tell me if the customer wishes to continue and i can send you an invoice. Carol



2013-09-17 17:52:54     paid osb 49.50 with cc Nummer: 5490058201047200 gültig: 09/13 - 08/17 cvc 155 added same



2013-09-17 09:35:23     Billing Period Charges Entertainment Extra with Sports 03 Sep - 02 Oct £49.00 Sky TV total: £49.00 Additional Charges Show£0.50 Payment due on 03 Sep £49.50 Your bill is overdue. Please make a payment as soon as possible. Make a payment Payment Received 03 Sep - £49.50 Credit Card Declined 04 Sep £49.50 Account balance £49.50



2013-05-13 10:06:27     PAYMENT RECEIVED IN BANK FOR HOST FEE



2013-05-02 20:04:31     Hallo, Invoice Number 3015 for card 382 461 697 is payed. Kind Regards Simone I WILL UPDATE ACCOUNT WHEN THIS SHOWS UP IN OUR BANK ACCOUNT



2013-04-22 15:55:58     Hallo, this card (382 461 697 ) will be paid by us ! Regards Simone



2013-04-15 11:17:26     Invoice 15 Apr 2013 Invoice Number: 3015 To: 382 461 697 service@satfocus.de From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 382 461 697 100.00 100.00 Delete Edit Total £100.00



2013-04-15 11:14:53     Refund (Unique Transaction ID6XP4313090405062F) View the related 9DV256533X126570R Sent to: Total amount: -£100.00 GBP Fee amount: £3.10 GBP Net amount: -£96.90 GBP Invoice ID: 2905 Date: 15 Apr 2013 Time: 11:13:33 BST Status: Completed Subject: You have sent £96.90 GBP to with PayPal



2013-04-15 08:53:46     Hi André, I am really sorry that this host fee has been taken , this will be refunded immediately. I will forward you an new invoice. All our staff are aware that we do not take host fees from any of your customers unless instructed by you. I cannot understand why this was taken, please accept my apologies. Regards, Carol



2013-04-15 08:53:31     Hello, Sky HD Solutions has not the permission to take the money from our Customer accounts. Card 382 461 697. Please refund the money of 100 pound to our customer creditcard account in the next 2 days. All card payments will be done only from Satfocus ! Check please allcards from Satfocus an cancel all not payed cards and refund the complete money.



2013-04-10 17:03:43     Your transaction was successful. Transaction information Transaction ID 9DV256533X126570R Date and time 10-Apr-2013 17:03:49 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX7200 Total £100.00 GBP



2013-04-10 16:33:26     on board for jeni to take host



2013-04-10 16:32:28     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************7200 Expiry date: 08/2013



2013-03-17 12:05:10     17 Mar 2013 Invoice Number: 2905 To: 382 461 697 satfocus skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2012-06-18 10:21:03     Upgraded back to entertainment extra with sports



2012-06-14 10:24:16     Invoice Number: 1651 paid



2012-06-12 15:43:58     Host fee is still outstanding on this account. Please advise, Invoice Number: 1651 cc 5490 0582 0104 7200 08/13



2012-06-12 15:39:31     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************7200 Expiry date: 08/2013



2012-06-06 16:24:12     Hi, Host is due on the above card , an invoice was sent on 04 May 2012 Invoice Number: 1651 , please provide c/c details for payment. Thanks, Regards, Carol



2012-05-18 15:13:18     downgraded to min pack to prompt call for host



2012-05-08 14:10:47     emailed invoice again



2012-05-08 12:19:44     this invoice was undelivered



2012-05-04 13:48:28     Invoice 04 May 2012 Invoice Number: 1651 To: 382 461 697 satfocus@gmx.de From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 382 461 697 100.00 100.00 Delete Edit Total £100.00



2012-04-12 09:08:19     Hallo Charlotte, please notice, that we always want to have the invoice and we talk with our customer. Don't take the money from the customer account. The Card 382 461 697 begins at 25.06. every year, so we have time to pay... Best regards Sat Focus Simone



2012-04-07 12:52:46     emailed for details



2011-11-14 16:50:19     Offer taken rec 2521 (047200) June - July 11.93 July - Aug 22.38 Aug - Sep 22.38 Sep - Oct 22.38 Oct - Nov 22.38 Nov - Dec 22.38 Total 123.83



2011-06-24 12:00:45     Entertainment Pack with Sports Pack 03/06/11 - 02/07/11 £44.75 Subtotal: £44.75 Packages: £44.75 Additional chargesOpenCredit Card Admin Charge 03/06/11 - 03/06/11 £0.50 Subtotal: £0.50 Admin charges: £0.50 Payment due on 03/06/11 £45.25 Sky TVCloseEntertainment Pack with Sports Pack 03/07/11 - 02/08/11 £44.75 Viewing Subscription Discounted 03/07/11 - 02/08/11 £22.38 CR Credit for Cancellation of Entertainment Pack with Sports Pack 17/06/11 - 02/07/11 £23.87 CR Entertainment Pack with Sports Pack 17/06/11 - 02/07/11 £23.87 Viewing Subscription Discounted 17/06/11 - 02/07/11 £11.93 CR Subtotal: £10.44 Packages: £10.44 Additional chargesOpenCredit Card Admin Charge 03/07/11 - 03/07/11 £0.50 Subtotal: £0.50 Admin charges: £0.5 Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: MasterCard Card Number: ************7200 Expiry Date: 08/13 Payment Due Date: 3rd of each month Update Payment Details



2011-05-30 16:57:28     HOST FEE T/F VIA BANK T/F 24/05/2011



2011-05-09 10:49:02     INVOICE SENT TO SAT FOCUS FOR HOST , INVOICE NUM 110937



2011-03-25 09:59:35     Active on sports world, CC details on acc (7200) Pdd 3rd of every month



2010-06-21 19:56:07     £100.00 REFUNDED REC 9096



2010-06-14 14:48:40     host should not have been taken for this card as Aundre pays directly into cb bank acc. Check the funds have been paid in and refund this payment



2010-05-12 22:51:35     HOST PAID TODAY REC 8720



2009-09-29 10:42:50     * Payment Method: Credit Card * Card Type: MasterCard * Card Holder's Name LISA SPARKS * Card Number: ************7200 * Expiry Date: 08/13 * Date and Time: 29 September 2009, 10:42



2009-06-26 09:29:37     resent forced action



2009-06-25 16:53:06     resent forced action



2009-06-25 14:43:07     Payment Method Changed Card Holder's Name mrs l sparks Card Number: 204014 Expiry Date: 11/11 Payment Due Date: 3rd of each month



2009-06-25 10:11:17     Repaired box on Sports pack. Customer c/c details not saving to sky need to email dealer so no method of paymet set up on the account yet.



2009-04-27 10:38:35     card sent today to satfocus



2009-04-25 14:46:26     No OB



2009-04-16 12:51:04     on 1 mix pack



2009-04-16 12:50:08     Name: Mrs lisa sparks Postcode: G741PF Email Address: lisa.sparks@post.alderney.ws Mobile Number: Username: LISA.SPARKS Date of Birth: 01 February 1968 Place of Birth: Secret Question: Mother's maiden name? Secret Answer: MURPHY Viewing Card Number: 234128684 murphy12



2008-08-25 10:37:14     DOWNGRADED FROM A1 TO - KIDS/MUSIC



2008-04-12 15:01:32     PAID OFF OSB £45 WITH CUST C/C (298134) ADDED DETAILS TO ACC



2008-01-21 16:44:25     ADDED C.C/C (6782). ALL OK AT SKY



2007-12-10 15:10:57     OB of £94 paid cust CC (7919) Added cust CC to ACC (7919) Activated viewing.



2006-02-07 14:59:50     CUST C/C ADDED TO ACCOUNT VIA E-MAIL.



2006-02-03 15:46:11     PAYMENT MADE WITH CUST CARD ON OUR C/C MACHINE.



2006-02-03 15:37:21     Paid O/B of £93 with CB C/C & added CB D/D details to acc.



2005-12-23 15:14:55     O/b of £46.50. Letter dated - 20/12/05



2005-12-10 18:40:39     Paid o/b £87.50 with cust c/c, switched on and repaired.



2005-12-01 14:16:12     O/b of £87.50. Letter dated - 20/11/05



2005-09-28 15:12:13     FULL PACK, CARD NOT SOLD



2005-09-27 14:03:13     FULL PACK, CARD NOT SOLD