Transactions

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Contract Number 210174151683
Card Number 556 786 069
MultiRoom Number
First NameMR Paul
Last NameANSELL
Address45 Island House
AddressEnglish Row
Address
Town / CityAlderney
PostcodeGY9 3XT
Telephone01355 250227
Maiden NameBARNS
Sky PasswordSKY
Date of Birth1972-07-16 00:00:00
e-Mail
Sky Card Number556 786 069
Prev Sky Card Number382 462 299
Host Fee Paid2013-08-15 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2005-10-03 13:47:06
Modification Date2016-11-21 15:30:31
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernamePAULANSELL2
MySky Passwordbarns12
Contract StatusOutstanding Balance



2014-11-18 10:06:13     Wouldn't clear balance and reinstate without us first paying the full amount.



2014-11-18 10:06:12     Wouldn't clear balance and reinstate without us first paying the full amount.



2014-11-16 00:50:36     CUSTOMER LEFT OB ON THIS ACCOUNT TRY TO GET SKY TO RIGHT THIS OFF AND REINSTATE AND ORDER A CARD WILL NEED ADDRESS CHANGED



2014-11-16 00:44:57     Hi Paul Come back to a free Samsung GALAXY 7" Tab 4 OR 50% off any Sky TV Bundle for 12 months.



2014-08-15 16:09:24     host fee due date was 13-10-2014



2014-08-15 16:08:58     Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2014-08-15 16:06:54     Invoice 15 Aug 2014 Invoice Number: 6308 To: 556 786 069 end user skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 host fee 120.00 120.00 Delete Edit Total £120.00



2014-03-28 15:15:23     Payment on your account is overdue There is an overdue charge on your billing account, please pay £57.50 immediately. If you have cleared your outstanding balance, please ignore this message.



2014-02-19 14:26:57     Payment Received 22 Jan - £57.50 Credit Card Declined 23 Jan £57.50 Account balance £57.50 Bills & payments Terms and Conditions



2014-01-16 11:09:04     Your transaction was successful. Transaction information Transaction ID 16K4009024882343H Date and time 16-Jan-2014 11:28:40 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0721 Total £57.50 GBP



2014-01-10 15:03:11     Check your information Some of your information may be missing or incomplete. Please check the following items: ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2014-01-10 15:01:11     Invoice 10 Jan 2014 Invoice Number: 4959 To: 556 786 069 End User skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 57.50 57.50 Delete Edit Total £57.50



2014-01-10 14:57:58     Sky TV £57.00 Additional Charges £0.50 Payment due on 22 Jan £57.50



2014-01-09 10:51:32     cc declined for deposit Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2014-01-09 10:39:17     Invoice 09 Jan 2014 Invoice Number: 4947 To: 556 786 069 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky card deposit 57.50 57.50 Delete Edit Total £57.50



2014-01-07 21:42:28     Paid OB with cust cc below



2014-01-06 12:04:24     Advised customer of billing. There is an OSB £57.50 on this acc Payment Received 22 Dec - £57.50 Credit Card Declined 23 Dec £57.50



2013-11-27 12:04:12     Billing Period Charges Entertainment Extra with Sports and Movies 22 Nov - 21 Dec £57.00 Sky TV total: £57.00 Additional Charges Show£0.50 Payment due on 22 Nov £57.50 Payment Received 22 Nov - £57.50 Account balance £0.00



2013-11-07 10:58:58     added cc 0721 to acc You have successfully reactivated your blocked services. You can start watching Sky TV again within a few minutes although this may take up to 4 hours



2013-11-07 10:22:17     paid off ob with cc 7209 and added same



2013-11-03 10:14:20     Payment Received 23 Oct - £57.50 Credit Card Declined 23 Oct £57.50 Account balance £57.5



2013-10-08 09:50:39     paid ob with cc 7209 and added same



2013-10-07 09:46:41     tried to pay ob with cc 0721 but it declined - advised client



2013-10-07 09:37:12     Any changes you have made to your account will be reflected in this bill This is your final bill for Sky TV because you have removed it from your subscription You may receive a credit on your bill for the services you have removed (as you pay your subscription a month in advance). Help understanding my bill Product change 21 Oct: removed Entertainment Extra with Sports and Movies We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. Sky TV Hide£113.51 Billing Period Charges Entertainment Extra with Sports and Movies 22 Sep - 21 Oct £57.00 Entertainment Extra with Sports and Movies 01 Sep - 21 Sep £38.61 Entertainment Extra with Sports and Movies 22 Aug - 31 Aug £17.90 Sky TV total: £113.51 Additional Charges Show£0.50 Payment due on 22 Sep £114.01 Your bill is overdue. Please make a payment as soon as possible. Make a payment Payment Received 22 Sep - £114.01 Credit Card Declined 23 Sep £114.01 Account balance £114.01



2013-08-21 09:27:43     paid off ob with cc 0721 and added same



2013-08-20 13:35:11     we dont have cc so emailed client for this



2013-08-20 13:22:24     Hi, Sorry about the invoice for host being sent twice, the payment had not been marked off therefore the automated service resent it, this has now been resolved, however, we sent you the following email yesterday regarding your sky services Hi Katy, It looks like sky have tried to take 2 month subscription and this has failed. I have copied the bill for you to see. The balance will need to be paid with a credit card , i have a note of yours ending in 0721. When this is paid i will then readd your bank details. Do you want me to go ahead and pay this balance with your credit card ? Carol would you like us to pay this for you? because at the minute your channels are off Regards, JEni



2013-08-19 22:19:45     Hi Katy, It looks like sky have tried to take 2 month subscription and this has failed. I have copied the bill for you to see. The balance will need to be paid with a credit card , i have a note of yours ending in 0721. When this is paid i will then readd your bank details. Do you want me to go ahead and pay this balance with your credit card ? Carol



2013-08-15 22:36:35     CUSTOMER HAS EMAILED TO SAY SHE HAS NO SIGNAL I HAVE EMAILED HER TO ASK IF SHE HAS AN ON SCREEN MESSAGE OR HAS NO PICTURE AT ALL



2013-08-15 12:13:39     You received a payment of £100.00 GBP from (katy.decsanady@eurosur.net). To see all the transaction details, please log in to your PayPal account. It may take a few moments for this transaction to appear in your account. Buyer information Katherine Sarah De Csanady McEwen katy.decsanady@eurosur.net Instructions from buyer None provided Description Unit price Qty Amount 2674 £100.00 GBP 1 £100.00 GBP Total: £100.00 G THIS CUSTOMER HAS JUST PAID THIS INVOICE AND HAS AN OB WILL EMAIL HER TO LET HER KNOW



2013-08-08 00:19:44     THIS CARD IS OFF DUE TO AN OB Failed Resubmission 02 Aug £125.32 Payment Received 01 Aug - £125.32 Direct Debit Reversal 25 Jul £125.32 Payment Received 22 Jul - £125.32 Account balance £125.32



2013-07-23 14:45:09     556 786 069 - downgrade is no response from invoice on Mon 29 Jul 2013 at 12:00.



2013-07-23 14:44:00     Hello, Firstly I apologise as a receipt for invoice 3471 was sent to you in error so please ignore this. I have sent you Invoice number 3809 for the annual host fee of your sky card which is due. Please pay this to avoid your sky card being disabled by our automated system or provide credit card details as your card ending in 0721 has declined for this. Thank you Charlotte



2013-07-23 14:33:24     Invoice 23 Jul 2013 Invoice Number: 3809 To: 556 786 069 kdecsanady@yahoo.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-07-23 14:32:03     credited 3471



2013-07-23 14:31:02     i signed invoice 3471 off in error - will create another invoice and send to client



2013-07-23 11:24:02     Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2013-07-02 15:31:47     Check your information Some of your information may be missing or incomplete. Please check the following items: ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card



2013-07-02 15:31:46     Check your information Some of your information may be missing or incomplete. Please check the following items: ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card



2013-06-18 14:20:49     Invoice 18 Jun 2013 Invoice Number: 3471 To: 556 786 069 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-06-18 14:17:30     Invoice 18 Jun 2013 Invoice Number: 3470 To: 556 786 069 end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 64.75 64.75 Delete Edit Total £64.75



2013-06-18 14:14:57     4659 1039 0759 0721 valid 'til 01/15 3 digits on the back 791



2013-06-18 14:09:16     Your current payment details Payment method: Direct Debit Account name: P ANSELL Sort code: **-**-72 Account number: ******60



2013-06-18 14:03:16     Product change 14 Jun: added Entertainment Extra with Sports and Movies This bill was generated before you made changes to your account; the effect of these changes will be shown on your next bill. Amount owing from last bill £64.75 Payment due on 22 Jun £64.75 Payment Received 14 Jun - £64.75 Account balance £0.00



2013-06-14 14:16:53     There was in fact an outstanding balance of £64.75 on the account but I have cleared that with your credit card ending in 0721 and added your direct debit for future payments. Regads Charlotte



2013-06-14 14:13:38     osb £64.75



2013-06-11 09:34:42     I have added you DD details back onto your account. Card number 556 786 069. There was no OSB on this account. You have a payment due on the 22 Jun for a total of £64.75. All your channels should be back on now. Please confirm. 26561460 30-95-72



2012-08-20 12:24:57     07/08/2012 FASTER PAYMENTS RECEIPT REF.INVOICE 1098 FROM K De Csanady-Mcewe £116.00 SEEMINGLY THIS PAYMENT KEPT GETTING REVERSED BACK INTO CLIENTS BANK , IT HAS NOW GONE THROUGH



2012-08-16 15:50:50     paid £55 with richards cc 1865 and £61 with karens cc 5833 so osb £116 is paid added customers dd sort code: 30-95-72 account number 26561460



2012-08-13 13:04:24     Payment due on 22/06/12 £116.00 Failed Resubmission 05/07/12 £116.00 Payment Received 02/07/12 £116.00 CR Direct Debit Reversal 25/06/12 £116.00 Payment Received 22/06/12 £116.00 CR Account balance 116.00



2012-08-13 08:26:30     Payment for host taken Transaction information Transaction ID 39W96426N3160335E Date and time 13-Aug-2012 08:26:54 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0721 Total £100.00 GBP  



2012-08-03 00:28:54     Hi, Host fee of £100.00 is due for the above sky card can you please provide cc detals for this payment or if preferred I will forward you an invoice for you to make payment online. Regards, Carol



2012-07-26 12:12:06     Cvc 262 CB to call end user



2012-07-26 12:11:10     I have tried to take this host payment and PayPal say the cc info is incorrect Cc on file is 4689 1039 0759 0713 Exp 01/14 Cvc



2012-07-26 12:02:43     Invoice 26 Jul 2012 Invoice Number: 2024 To: Kay Decsanady skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total   3 1.00 Annual Sky Card Host Fee 556 787 069 100.00 100.00 Delete Edit Total



2012-05-11 16:39:58     added cust dd Payment Method: Direct Debit Account Name: mr p ansell Sort Code: **-**-72 Account Number: ******60



2012-05-11 16:33:30     paid osb £116 from customers cc from account 507 943 322 as they owed offer



2012-05-09 10:10:23     THIS CLIENT HAS PAID O/B INTO OUR ACCOUNT WE WILL NEED TO PAY BALANCE ON HER BEHALF TO SKY WHEN PAYMENT CLEARS



2012-05-05 17:37:44     Hi Katie, I have copied your sky bill and as you can see you have a balance due to c/c failure , this balance will need to be paid to sky for viewing to be restored. If you supply me with c/c details i can get this paid. Your Sky TV service is suspended Please pay £116.00 and then update your payment method Understanding your bill Any changes you have made to your account will be reflected in this bill You have removed Sky TV from your subscription You may receive a credit on your bill for the services you have removed (as you pay your subscription a month in advance). Help understanding my bill Product change(s): 21/05/12: removed Entertainment Extra with Sports and Movies 21/05/12: removed Sky+HD Pack We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. Changes to your subscription may show products appearing multiple times on your bill; some of these entries may be credits to your account. Look closely at the billing dates for each product to confirm how you are being charged. Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £116.00 Billing Period Charges Discounts HD Pack Discounted 22/04/12 - 21/05/12 £4.25 CR HD Pack Discounted 22/03/12 - 21/04/12 £4.25 CR Entertainment Extra with Sports and Movies HD 22/04/12 - 21/05/12 £62.25 Entertainment Extra with Sports and Movies HD 22/03/12 - 21/04/12 £62.25 Sky TV total: £116.00 Payment due on 22/04/12 £116.00 Your bill is overdue. Please make a payment as soon as possible. Make a payment Failed Resubmission 03/05/12 £116.00 CR Payment Received 02/05/12 £116.00 CR Direct Debit Reversal 25/04/12 £116.00 CR Payment Received 22/04/12 £116.00 CR Account balance £116.00 Regards, Carol



2012-03-09 18:37:48     invoice below paid O/B at sky paid with c/c 5531 0810 0231 3010 01/15 450 from card 527 386 098 owes £156.29 in offers customers D/D details added and customer emailed to confirm channels should be back on tonight



2012-03-09 17:38:23     iv to pay balance with offer cc and add cust dd but tried 3 different offer cc all declined



2012-01-26 10:59:39     26 Jan 2012 Invoice Number: 1098 To: Kay Decsanady kdecsanady@yahoo.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Balance for Sky Card 556 786 069 122.45 122.45 Delete Edit Total £122.45



2012-01-25 16:39:27     this account had osm call to upgrade but billing is ok turns out they have offer of 1/2 price for 6 months along with 12 months HD pack at £6 per month saving £4.25. Total of 51 for hd and 156 for offers. that is 217 in offers which client will happily pay as she has noticed the billing was wrong. End user Kay email kdecsanady@yahoo.com 0034 666485681



2011-10-18 09:52:50     osb 44.75 paid by cc details.below



2011-09-13 15:12:18     card paired to 20010016400p 0363631950 4F7002 Payment changed to cc **** **** **59 0713 exp: 01/14 cvc262



2011-09-05 13:26:45     Previous Card 234 482 743



2011-09-01 11:52:10     card reordered 31/8/11, 6 month half price on sky world pack.



2010-12-03 09:47:24     CANCELLED 31 DAYS NOTICE GIVEN MOVING IN WITH PARTNER SKY+ BOX LAST BILL 22.12.10 £25.66



2010-12-03 09:37:38     MY SKY Username PAULANSELL2 Password barns12 Email paulansell@post.alderney.ws Date of birth 16/07/1972 Security question Mother's maiden name?Answer to security question barns Active acc on full pack, CC details on acc (8617) Payment due date 22nd of every month.



2010-12-02 19:28:37     JENI TO DO MYSKY



2010-12-02 19:23:29     AS ACTIVE CARD AT FLAKEFIELD SENT TO JENI TO CANCEL



2010-05-27 12:45:18     REUPGRADED TO SKYWORLD. PIN 1983



2010-05-27 11:47:42     ANNUAL HOST PAID TODAY REC 8851 , TASK SENT TO G'MAIL TO UPGRADE



2010-05-03 19:25:43     PUT IN GOOGLE CALANDER TO REORDER CARD WHEN I YEAR UP AND NO HOST PAID



2010-04-14 13:58:51     DOWNGRADED FROM 1A TO 1 MIX VARIETY



2010-02-22 11:58:38     added new c.c 23 8617



2009-08-25 12:53:55     ADDED ESPN



2009-08-17 13:07:52     pin 1983



2009-06-25 09:37:26     HOST FEE PAID SENT TO MARTIN HULL TNT ID 619



2009-04-22 11:09:16     NEW P4 VC NO 382 462 299



2007-08-14 16:10:23     Setanta OK, re-sent signals.



2007-08-13 13:01:33     Booked Setanta with cusst c/c (ending 9007).



2007-08-13 13:01:08     £15 admin fee received



2006-07-06 13:28:53     Repaired, booked prem + £80 with custs c/c (ending 7724).



2006-03-31 15:18:11     Resent the signals, pin numer 1983. Upgraded to the full pack, Activated recording.



2006-03-20 13:05:54     Repaired to 9f2106 0070519637.



2005-10-06 10:05:21     VIEWING SWITCHED BACK ON, UPGRADED TO 1A, CARD PAIRED & RECORDING FACILITIES ACTIVATED 05/10/05 VIA FAX.



2005-09-28 15:11:29     CARD NOT SOLD (D/D 27/7/05)



2005-09-27 14:03:12     CARD NOT SOLD (D/D 27/7/05)