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Contract Number 210173855904
Card Number 382 462 331
MultiRoom Number
First NameMRS PAULINE
Last NameHARDHAN
Address10 FLAKEFIELD
AddressEAST KILBRIDE
Address
Town / CityGLASGOW
PostcodeG74 1PF
Telephone01355 255051
Maiden NameROSS
Sky PasswordDAVID
Date of Birth1980-07-18 00:00:00
e-Mailpaulinehardman@post.alderney.ws
Sky Card Number382 462 331
Prev Sky Card Number234 482 602
Host Fee Paid2013-07-01 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2005-10-03 13:47:06
Modification Date2015-11-19 16:56:06
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernamePAULINEHARDMAN
MySky Passwordkeyboard
Contract StatusOutstanding Balance



2014-05-27 17:25:46     If cust returns HOST FEE was due on this card 23/09/2014



2013-11-21 11:46:11     Your Sky TV is suspended Restore your services Amount owing from last bill £46.25 Payment due on 21 Nov £46.25



2013-09-23 12:54:23     Payment due on 21 Sep £46.25



2013-09-23 12:49:00     Customer wants to cancel this card as they are moving back to the UK. He has cancelled his Payment details so sky will not b able to take any further payments. Moving back on the 1st Oct



2013-07-01 10:27:10     Your transaction was successful. Transaction information Transaction ID 0CC837616W7459127 . Date and time 01-Jul-2013 10:26:17 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX7250 . Total £120.00 GBP



2013-06-25 15:16:22     Invoice 25 Jun 2013 Invoice Number: 3552 To: 382 462 331 stl skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-06-25 15:13:53     Payment method: Credit Card Card type: VISA Card number: ************7250 Expiry date: 09/2014



2013-06-25 15:13:12     Entertainment Extra with Sports 21 Jun - 20 Jul £43.25 Sky TV total: £43.25 Additional Charges £0.50 Payment due on 21 Jun £43.75



2013-01-11 14:38:19     PAIRED CARD TO NEW HD BOX NO HD ADDED



2013-01-08 13:04:07     Secondary mysky details NAME Harry Renalds Email harryrenalds@post.alderney.ws DOB 26/11/1957 USERNAME harryr1234 PASSWORD renalds1234



2013-01-08 12:06:11     Harry.sybil@gmail.com 0034952561100



2012-10-01 13:10:43     ADDED CUSTOMERS NEW CC DETAILS TO ACC 4662 7100 0007 7250 09/14 486 his home number Harry Renalds 0034 952 561 100



2012-07-04 16:08:31     Your transaction was successful. Transaction information Transaction ID 2MP54048LR6528916 . Date and time 04-Jul-2012 16:05:28 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX6035 . Total £100.00 GBP



2012-07-04 15:58:46     Invoice 04 Jul 2012 Invoice Number: 1959 To: 382 462 331 stl skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 382 462 331 100.00 100.00 Delete Edit Total £100.00



2012-07-04 15:48:14     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************6035 Expiry date: 09/2012



2012-02-20 11:59:18     Client overcharged for offers £40 credit made to account from cc details on card number 480 067 560



2012-02-19 16:54:06     Hi Mr Ronald, I have gone over your sky account with a fine tooth comb and i cannot see any amount taken on 19/01/2012 for 67.75 euro to Kirkton campus, i think this must be an error from sky. I would advise you to contact your c/c company and ask them to recall this payment. If you require any further information please call or email me. Regards, Carol



2012-02-19 09:18:32     Hi Mr Ronald, I have gone over your sky account with a fine tooth comb and i cannot see any amount taken on 19/01/2012 for 67.75 euro to Kirkton campus, i think this must be an error from sky. I would advise you to contact your c/c company and ask them to recall this payment. If you require any further information please call or email me. Regards, Carol



2012-02-19 09:08:07     THIS CUSTOMERS C/C HAS BEEN USED TO PAY THE FOLLOWING 13/01/2012 £55.50 FOR CARD 503 300 667 NO DATE PAID 336.72, 02.02/12 £20.00 for card 544 611 171 CUSTOMER HAS CALLED HE HAS CONFIRMED ALL ABOVE PAYMENTS AND IS HAPPY WITH THEM AS THEY PAY HIS OFFER HOWEVER THERE IS AN EXTRA PAYMENT ON 19/01/2012 FOR 67.75 EURO TO KIRKTON CAMPUS



2012-02-15 17:32:46     CUSTOMERS EMAIL ADDRESS IS harry.sybil@gmail.co​m



2012-02-15 17:31:36     Sorry for the delay in getting back to you we have been short staffed to-day. I have had a look at your account and it looks like sky have collected the wrong amount of money from 20/06/2011 until 20/11/2011. In June £18.24 was collected this was short of £23.01, In July , Aug , Sep and October £20.87 was collected , short of £20.38 each month, In November £23.59 was collected short of £17.66. This was an error at sky billing but it left a balance on your account of £122.19. Sky have collected £55.50 on 14/01/2012 , £36.72 on 19/01/2012 and £20.00 on 02/02/2012. Total collected £112.22. Balance still due £9.97. Payments have been a bit erratic , however we are assured that the problem with sky has now been resolved. Regards, Carol



2012-02-02 20:34:57     USED AGAIN TO PAY AN O/B FOR £20.00 £9.97 REMAINS



2012-01-19 14:22:35     chris used this for a payment of £36.72 the balance is now £29.97



2012-01-14 16:32:13     CHRIS HAS USED THIS C/C FOR A PAYMENT OF £55.50 TO PAY A BALANCE FOR CARD 503 300 667 TOTAL OFFERS STILL DUE £66.69



2012-01-12 14:25:36     ALL OFFERS OUTSTANDING. TOTAL OF £122.19



2011-10-31 20:31:02     Amount owing from last bill £0.00 Sky TV £20.37 Billing Period Charges Discounts 2 Pack with Sports Pack 21/10/11 - 20/11/11 £40.75 Viewing Subscription Discounted 21/10/11 - 20/11/11 £20.38 CR Sky+ Subscription 21/10/11 - 20/11/11 £0.00 Sky TV total: £20.37 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 21/10/11 - 21/10/11 £0.50 Additional Charges total: £0.50 Payment due on 21/10/11 £20.87 Payment Received 19/10/11 £20.87 CR Account balance £0.00 no offer payments jun-oct



2011-07-05 09:27:15     HOST FEE TAKEN REC 3437 (886035)



2010-08-16 13:55:31     PAIRED CARD TO NEW SKY+ BOX



2010-07-24 01:16:43     HOST PAID REC NUM 220 C/C 6035



2009-12-07 09:50:40     Repired to the new box activated sky+ on sports/var/know



2009-10-23 16:36:08     VC GIVEN TO STL AS FREE CARD ANNUAL HOST FEE WILL BE DUE OCT 2010



2009-10-01 15:52:22     FORCED SIGNAL SENT



2009-10-01 11:28:59     Repaired activated sky+ on sports/var/know. Paid off OSB £46 with customers c/c and added details to account (86035) box details v- 4E2106 s- 01476 84514 m- 129 E 163



2009-07-06 14:09:55     OSB £46 ON ACC



2009-05-21 15:37:29     # Name: Mrs Pauline Hardman # Email Address: paulinehardman@post.alderney.ws # Mobile Number: # Username: PAULINEHARDMAN # Password: keyboard # Date of Birth: 18 July 1963 # Place of Birth: # Secret Question: Mother's maiden name? # Secret Answer: ROSS # Viewing Card Number: 234482602 # Parental Control Number: # Third Party Marketing: no osb of £46.00 Standard box



2009-04-22 12:00:51     NEW P4 VC NO 382 462 331



2005-09-28 15:11:29     no nds details etc / customer sent payment direct to us sent to sky 27/06/05. UPGRADED TO 1A & CARD PAIRED TO 9F05030028990166 ON 1/7/05.



2005-09-27 14:03:12     no nds details etc / customer sent payment direct to us sent to sky 27/06/05. UPGRADED TO 1A & CARD PAIRED TO 9F05030028990166 ON 1/7/05.