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Contract Number 210174376108
Card Number 564 303 782
MultiRoom Number
First NameMR Peter
Last NameWELCH
Address832c The Chase
Address
AddressWickford
Town / CityESSEX
PostcodeSS12 9EX
Telephone01355 670149
Maiden Namehill
Sky PasswordPETE
Date of Birth1973-05-16 00:00:00
e-Mailpeterwelch@post.alderney.ws
Sky Card Number564 303 782
Prev Sky Card Number495 567 737
Host Fee Paid2011-08-01 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2005-10-03 13:47:06
Modification Date2012-06-06 16:41:59
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernamePETERWELCH2
MySky Passwordhill123
Contract StatusOutstanding Balance



2012-06-06 16:36:03     host fee due date 13-08-2012



2012-04-30 12:21:59     OSB ON THIS ACC IS £131.44



2012-03-05 12:54:23     SIF sent this card to replace 508 582 962 that went off for viewing abroad.



2012-02-28 20:22:44     JENI HAS EMAILED SIF TO SAY THAT THIS CARD WAS VA , IT IS NOT VA , IT WAS ACTIVE AND HAS CUSTOMERS C/C DETAILS ADDED TONIGHT I HAVE ADDED DUMMY C/C DETAILS AND SENT MESSAGE TO BOARD TO REORDER CARD



2012-02-28 20:21:04     Payment Method Changed Print Receipt Your monthly payment method has been changed. We'll send you a confirmation email shortly. Information Please print and retain for your records. Payment Method: Credit Card Card Type: MasterCard Card Holder's Name MR P WELCH Card Number: ************5057 Expiry Date: 02/2016 Date and Time: 28 February 2012, 20:20



2012-02-28 20:16:49     Your current payment details Your current payment details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: **********738118 Expiry Date: 07/2014 Payment Due Date: 9th of each month



2012-02-28 20:15:51     Any changes you have made to your account will be reflected in your next bill Payment due date changed Your payment due date has changed from the 6th to the 9th of the month. As a result, your next bill will cover a different bill period and may be higher than usual. The following bill will return to the original amount. Amount owing from last bill £62.25 Payment due on 06/03/12 £62.25 Payment Received 27/02/12 £62.25 CR Account balance £0.00



2012-02-27 14:21:22     paired card to box R003.047.20.00P 4F3106 0362580301



2012-02-27 14:16:18     [ayment date changed to 9th march



2012-02-27 14:14:23     New cc details 4462 7429 7073 8118 07.14 566



2012-02-27 13:42:52     new payment details received. still don't know box numberr though email to sif to check



2012-02-20 15:52:08     Your Sky TV service is suspended | Please pay £62.25 and then update your payment method Your current bill total £62.25 View your bill Payment is due on: 06 Feb



2012-02-20 15:51:30     Siddhesh: This products are just blocked by the system as the payment was not done. You: if i make the payment will my channels come on ? Siddhesh: And as it was a long delay for the payment the system blocked your services. Siddhesh: Yes and you will also be required to set up the DD details.



2012-02-20 15:50:19     Siddhesh: I see that your services are blocked as you have not yet made a payment for the bill dated for 06/02/2012. Siddhesh: You will be required to clear that payment and set up your Direct Debit details to activate your services. You: i was going to make that payment but then on mysky is says this Product change(s): 05/03/12: removed Entertainment Extra with Sports and Movies 05/03/12: removed Sky+ Subscription 05/03/12: removed Sky+HD Pack



2012-02-01 17:11:42     CARD SENT TO SIF ON 1/2/2012



2012-02-01 08:38:06     NEW CARD HAS ARRIVED AT TERRYS 564 303 782



2012-01-27 14:07:20     email from SIF to cancel changed address from 10 flakefield to 832c The chase CARD REORDERED



2011-12-16 10:13:23     client has been charged 16.72 more than he should of as last offer was 9.23. if customer queries refund this amount. offer complete



2011-11-07 17:37:51     Nov offer taken rec 2359 (623433)



2011-10-08 13:49:04     oct offer taken rec 1582 cc 3433



2011-09-12 17:02:12     september offer taken. rec 833. c/c 3433



2011-08-02 14:30:38     augsut offer taken rec 4421 c/c 3433



2011-08-01 16:16:03     host taken rec 4370 c/c3433



2011-07-19 16:57:01     OFFER FOR JUNE AND JULY DUE 1ST TAKEN £68.47 REC 3917 C/C 3433 NEXT OFFER DUE AUG £26.00



2011-07-19 14:44:10     DETAILS SENT TO CAROL FROM NIC



2011-06-24 18:24:35     Sky+ Subscription 06/06/11 - 05/07/11 £0.00 Sky World 06/06/11 - 05/07/11 £52.00 Sky+HD Pack 06/06/11 - 05/07/11 £10.25 Subtotal: £62.25 Packages: £62.25 Payment due on 06/06/11 £62.25 Sky TVCloseSky World 06/07/11 - 05/08/11 £52.00 Viewing Subscription Discounted 06/07/11 - 05/08/11 £26.00 CR Sky+HD Pack 06/07/11 - 05/08/11 £10.25 Sky+ Subscription 06/07/11 - 05/08/11 £0.00 Credit for Cancellation of Sky World 17/06/11 - 05/07/11 £32.93 CR Sky World 17/06/11 - 05/07/11 £32.93 Viewing Subscription Discounted 17/06/11 - 05/07/11 £16.47 CR Subtotal: £19.78 Packages: £19.78 Payment due on 06/07/11 £19.78 Your Current Payment Details are as follows: Payment Method: Direct Debit Account Holder: mr p welch Sort Code: **-**-37 Account Number: ******41 Payment Due Date: 6th of each month Update Payment Details



2011-01-21 14:34:35     cancelled mag



2010-10-20 10:47:50     ADDED D.D Sort Code - 11- 09- 37 Account Number ? 00116641 CANCELLED ESPN 31 DAYS NOTICE



2010-10-20 08:57:17     MY SKY Username PETERWELCH2 Password hill123 Email peterwelch@post.alderney.ws Date of birth 16/05/1973 Security question mmn Answer to security question hill Acc active, on full sky world HD with ESPN, CC (3433) on acc, Payment due date 6th of every month.



2010-08-02 11:03:01     HOST FEE TAKEN REC 0312 (623433)



2009-10-15 09:27:34     repaired card again hd was not added at sky



2009-10-14 09:14:07     repaired again



2009-10-13 16:55:44     PAID OSB £33.97 BY C.C623433 ADDED SAME PAIRED CARD ON SKYWORLD AND ESPN ADDED HD FACILITY PIN 9999



2009-10-13 16:46:29     HOST FEE PAID £100 6485



2009-09-21 10:45:23     CARD SENT TO RICHARDS HOTEL IN NICE



2009-08-04 14:38:48     osb £33.97



2009-07-09 16:23:21     SKY HAVE NO RECORD OF THIS VC NUMBER. SENDING A REPLACEMENT VC TODAY. THEY'D ALREADY REACTIVATED IT WITH THE CONTRACT NO. AND WROTE OFF THE £15 AND I SET DUMMY C/C DETAILS ENDING 228521. THEN THEY TELL ME THEY CAN'T REPAIR IT AS THE HAVE NO RECORD OF THE CARD!



2009-06-22 16:11:29     ACCOUNT CAN BE RE INSTATED OSB £15 WILL BE WIPED OFF



2009-06-22 14:03:16     new p4 card arrived



2006-05-12 10:26:59     O/BALANCE OF £15 ON ACCOUNT - LETTER DATED 10/05/06.



2005-11-24 09:31:00     REPLACEMENT CARD ORDERED 22/11/05 VIA FAX - CARD TO BE RE-SOLD.



2005-11-21 09:41:14     SKY ADVISED NO PROBLEM WITH VIEWING - SIGNALS RE-SENT 18/11/05.



2005-11-21 09:40:22     SKY ADVISED NO PROBLEM WITH VIEWING, SIGNALS RE-SENT 18/11/05.



2005-11-11 10:36:59     PHONED SKY - SKY INFORMED US THAT VIEWING WAS OK - PACKAGE IS STYLE/CULTURE + NEWS/EVENTS - 11/11/05.



2005-10-27 16:17:26     re-sent signals for all channels



2005-10-25 11:29:42     Re-sent signals.



2005-10-24 13:06:37     Paid o/b £9.38 with cb's c/c and added cb's d/d to account.



2005-09-28 15:10:56     PRE-PAID 1YR 29/08/05 (06). VIEWING SWITCHED BACK ON & CARD PAIRED TO 9F0A010103359951 ON 1/9/05 VIA FAX. , DOWNGRADED TO VALUE (STYLE/CULT+NEWS/EVENTS) VIA FAX 7/9/05. UPGRADED TO 1C 17/9/05 VIA FAX. NASN BOOKED WITH CUST C/C VIA WEB 16/9/05 (REFERENCE: 6GAH2L). Tried to downgrade to 2MIX (style/cult & news/events) - not allowed due to acc status 3/10/05.



2005-09-27 14:02:54     CARD IN OFFICE (d/d 20th)