Transactions

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Contract Number 210171114080
Card Number 382 460 020
MultiRoom Number
First NameMISS PAULA PAM
Last NameHENDEM & STEVE JONES
Address10 FLAKEFIELD
AddressEAST KILBRIDE
Address
Town / CityGLASGOW
PostcodeG74 1PF
Telephone01355 626219
Maiden Name
Sky PasswordRECORD
Date of Birth1962-01-05 00:00:00
e-Mailhendempam@post.alderney.ws
Sky Card Number382 460 020
Prev Sky Card Number228 423 497
Host Fee Paid2018-12-01 00:00:00
Host Fee Due2020-02-15 00:00:00
Create Date2005-10-03 13:47:06
Modification Date2019-11-26 15:38:08
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamepamgirl1010
MySky Passwordsummertime2013
Contract StatusViewing Abroad



2019-12-11 08:14:39     Duplicate note



2019-12-11 08:14:16     December sub paid Your transaction was successful. Transaction ID : 9VY14113K51206159 Copy Address verification service match : G - Not Supported (International) Card verification value match : X - No response Date and time : 12/11/2019 08:13:49 Transaction type : Sale Card number : •••••••••••••••9837 Card type : Mastercard Total amount charged : £66.00 (GBP)



2019-11-26 15:38:07     THIS ACCOUNT IS VA WE HAVE RECEIVED AN EMAIL FROM SKY SKY SERVICES WILL BE CANCELLED IN 7 DAYS DD TO BE CANCELLED AT THE BANK - DD cancelled NO MORE SUBS SIF EMAILED



2019-11-26 03:52:53     25/11/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171114080, MANDATE NO 0994 £45.00



2019-11-11 08:48:54     November sub paid Your transaction was successful. Transaction ID : 6AP024847S660962P Copy Address verification service match : G - Not Supported (International) Card verification value match : M - Match Date and time : 11/11/2019 08:48:33 Transaction type : Sale Card number : •••••••••••••••9837 Card type : Mastercard Total amount charged : £66.00 (GBP)



2019-10-25 07:23:36     24/10/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171114080, MANDATE NO 0994 £51.13



2019-10-03 10:18:49     October sub paid Your transaction was successful. Transaction information Transaction ID 81395382G3438943X Date and time 03-Oct-2019 10:18:27 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9837 Total £66.00 GBP



2019-09-17 14:53:08     Added HD New monthly total £45



2019-09-17 14:49:22     Paired card to new box: 4f7005 03782735859 4407183D4026D9129



2019-09-17 11:50:18     16/09/2019 CARD PAYMENT TO SKY DIGITAL INTERN,80.00 GBP ON 11-09-2019 £80.00



2019-09-11 16:41:51     sept sub Your transaction was successful. Transaction information Transaction ID 5FD13702YX276062R Date and time 11-Sep-2019 16:37:25 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9837 Total £64.30 GBP



2019-09-11 15:58:47     paid osb £80 with santander cc and readded santander dd



2019-09-11 15:55:08     tried to pay osb online with santander but it declined



2019-09-11 15:49:47     august sub plus £10 late payent fee taken from new cc 5309 0102 0194 9837 Exp 05/22 Cvc 172 Your transaction was successful. Transaction information Transaction ID 17730029VT6691701 Date and time 11-Sep-2019 15:48:47 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9837 Total £74.30 GBP



2019-09-11 14:44:54     EMAIL FROM SIF HI Can you add HD to this card please. Regards Richard Hi Richard , This account is in a balance as August subscription declined. Carol



2019-08-14 13:02:07     Dummy CC added Payment method: Payment Card Payment type: VISA Name on card: Miss Paula Hendem Card number: **** **** **** 4233 Expiry date: 01/2021



2019-08-02 09:53:37     August sub declined. Try again 08/08. declined again, email to board Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2019-07-24 11:01:29     24/07/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171114080, MANDATE NO 0994 £40.00



2019-07-02 16:32:17     July sub paid Your transaction was successful. Transaction information Transaction ID 3U304613P56755433 Date and time 02-Jul-2019 16:31:47 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £64.30 GBP



2019-06-24 14:08:05     24/06/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171114080, MANDATE NO 0994 £40.00



2019-05-30 09:09:36     June sub paid Your transaction was successful. Transaction information Transaction ID 9WA470167H781694B Date and time 30-May-2019 09:09:19 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £64.30 GBP



2019-05-24 12:55:34     24/05/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171114080, MANDATE NO 0994 £40.00



2019-04-30 12:15:42     May sub paid Your transaction was successful. Transaction information Transaction ID 0KE67137WN463270M Date and time 30-Apr-2019 12:15:24 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £64.30 GBP



2019-04-24 18:06:05     24/04/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171114080, MANDATE NO 0994 £40.00



2019-04-03 08:35:53     April sub paid Your transaction was successful. Transaction information Transaction ID 4BG29686G5460422N Date and time 03-Apr-2019 08:35:36 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £64.30 GBP



2019-03-25 12:02:02     25/03/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171114080, MANDATE NO 0994 £40.00



2019-03-04 08:39:36     March sub paid Your transaction was successful. Transaction information Transaction ID 1P137337VT5673447 Date and time 04-Mar-2019 09:39:15 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £62.30 GBP



2019-02-25 15:38:31     25/02/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171114080, MANDATE NO 0994 £40.65



2019-02-04 12:30:56     February sub paid Your transaction was successful. Transaction information Transaction ID 3BP39354CN3780305 Date and time 04-Feb-2019 13:30:36 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £62.30 GBP



2019-01-24 13:49:55     24/01/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171114080, MANDATE NO 0994 £36.76



2019-01-07 12:32:47     January sub Your transaction was successful. Transaction information Transaction ID 7CB88898CK4332255 Date and time 07-Jan-2019 13:32:33 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £62.30 GBP



2018-12-24 18:21:47     24/12/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171114080, MANDATE NO 0994 £45.97



2018-12-11 11:24:59     Offer - £40.00 for 18 months. I have removed Kids and Box Sets for a greater discount but if the customer complains reinstate as necessary (@ £1 each). A one-off £10 admin fee applies next month. Calendar made.



2018-12-10 06:55:41     December sub paid Your transaction was successful. Transaction information Transaction ID 6VL95388JD568000R Date and time 10-Dec-2018 07:55:23 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £62.30 GBP



2018-11-26 09:58:36     26/11/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171114080, MANDATE NO 0994 £30.00



2018-11-19 17:14:24     host fee paid Your transaction was successful. Transaction information Transaction ID 5XH772663U604122M Date and time 19-Nov-2018 18:13:40 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £120.00 GBP



2018-11-12 12:07:02     November sub paid Your transaction was successful. Transaction information Transaction ID 1MH32994HK156153A Date and time 12-Nov-2018 13:06:41 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £62.30 GBP



2018-10-24 10:36:49     24/10/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171114080, MANDATE NO 0994 £30.00



2018-10-12 15:49:43     October sub paid Your transaction was successful. Transaction information Transaction ID 8T744269HR566082M Date and time 12-Oct-2018 15:49:27 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £62.30 GBP



2018-09-24 11:15:40     24/09/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171114080, MANDATE NO 0994 £30.00



2018-09-12 07:06:10     September sub paid Your transaction was successful. Transaction information Transaction ID 5LL44174SD829394C Date and time 12-Sep-2018 07:05:51 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £62.30 GBP



2018-08-24 22:49:32     MISSED JULY BANKING 25/07/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171114080, MANDATE NO 0994 £30.00



2018-08-24 19:51:48     24/08/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171114080, MANDATE NO 0994 £30.00



2018-08-13 14:35:24     August sub paid Your transaction was successful. Transaction information Transaction ID 92696620BP700340G Date and time 13-Aug-2018 14:35:09 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £62.30 GBP



2018-07-13 09:59:29     July sub paid Your transaction was successful. Transaction information Transaction ID 8177891776122211U Date and time 13-Jul-2018 09:59:12 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £62.30 GBP



2018-06-28 11:50:55     Requested to add HD. Sky say the box is showing as basic and the only box listed here is basic too. I've emailed SIF to check what box they have.



2018-06-26 13:21:23     26/06/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171114080, MANDATE NO 0994 £30.00



2018-06-13 08:43:47     June sub paid Your transaction was successful. Transaction information Transaction ID 8D386861S0440902M Date and time 13-Jun-2018 08:43:04 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £62.30 GBP



2018-05-24 12:53:19     24/05/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171114080, MANDATE NO 0994 _ 30.00



2018-05-14 13:27:00     May sub paid Your transaction was successful. Transaction information Transaction ID 94534820CS253790X Date and time 14-May-2018 13:26:40 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £62.30 GBP



2018-04-25 17:05:48     25/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171114080, MANDATE NO 0994 £30.00



2018-04-11 13:16:27     April sub paid Your transaction was successful. Transaction information Transaction ID 9PA09143GA909952L Date and time 11-Apr-2018 13:16:00 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £61.80 GBP



2018-03-26 13:35:49     26/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171114080, MANDATE NO 0994 £29.75



2018-03-13 06:34:29     March sub paid Your transaction was successful. Transaction information Transaction ID 7JX82930C7889862Y Date and time 13-Mar-2018 07:34:54 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £61.80 GBP



2018-02-26 13:59:01     26/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00210171114080, MANDATE NO 0994 £46.04



2018-02-13 13:55:32     Feb sub Your transaction was successful. Transaction information Transaction ID 0J5241919U108314U Date and time 13-Feb-2018 14:55:13 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £59.80 GBP



2018-01-11 15:02:46     Customer's payment details at Sky Payment method: Payment Card Payment type: MasterCard Name on card: MISS Paula Hendem Card number: **** **** **** 3044 Expiry date: 01/2017 Added Santander DD Payment method: Direct Debit Account holders name: MISS Paula Hendem Account number: ****6038 Sort code: ****28 Your new payment due date is 24th of each month Billing and package info TV £59.50 Variety with Sports £59.50 Extra charges £0.30 Total £59.80 Admin done for monthly subs 17th £59.80 5139 0002 0441 3044 01/2019



2018-01-11 08:35:15     Offer now correctly applied - 50% off TV for 12 months = £29.75pm.



2018-01-04 09:53:52     Sky system issue - Discount not applied. I called and got the account reinstated and the offer added. CRF to resolve. Calendar made to check progress.



2017-12-29 10:42:05     Reinstated account on-line and took offer of 50% off TV for 12 months. Calendar made to check the offer is added to the account correctly.



2017-12-19 10:09:21     Cancelled for host as requested. (Canada for 6 months). Calendar made for reinstate with offer.



2017-12-15 22:57:03     NEW EXPIRY DATE 01/2019 2018 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 23L273073F715411F Date and time 15-Dec-2017 23:55:24 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £120.00 GBP



2017-12-12 14:41:15     Active account TV £59.50 Extra charges £0.30 Total £59.80 Payment received -£59.80 Payment received 17 Nov -£59.80 Current payment method Payment method: Payment Card Payment type: MasterCard Name on card: MISS Paula Hendem Card number: **** **** **** 3044 Expiry date: 01/2017 CC expired and host fee is due. I've emailed SIF for new CC details 12/12/2017



2016-12-07 11:05:24     Your transaction was successful. Transaction information Transaction ID 4TW40722PU2711002 Date and time 07-Dec-2016 12:03:26 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £120.00 GBP



2016-11-28 19:50:03     Invoice 28 Nov 2016 Invoice Number: 9551 To: 382 460 020 sif skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 host fee 120.00 120.00 Delete Edit Total £120.00



2016-11-28 19:47:32     Latest bill My subscriptions 17 Nov - 16 Dec £59.50 Additional charges £0.30 Total due 17 Nov £59.80 Payment Received - £59.80 17 Nov What you still owe £0.00



2015-12-03 14:44:50     Your transaction was successful. Transaction information Transaction ID 44U084143V359973V Date and time 03-Dec-2015 15:43:27 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £120.00 GBP



2015-11-04 12:32:07     Invoice 04 Nov 2015 Invoice Number: 8374 To: 382 460 020 SIF skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee 120.00 120.00 Delete Edit Total £120.00



2015-11-04 12:30:57     17 Nov - 16 Dec A month in advance Variety with Sports£55.50 Total £55.50 Payment method: Credit Card Card type: MASTERCARD Card number: ************3044 Expiry date: 01/2017



2015-04-24 14:51:03     Paid OSB of £53 with customers CC.



2015-04-24 14:44:07     OSB Payment Received- £53.00 17 Apr Credit Card Declined £53.00 18 Apr What you still owe £53.00



2015-03-30 14:38:42     Paid OSB of £53 with customers new CC. 5139 0002 0441 3044 01/17 529



2015-03-19 10:09:38     Activated Sky Sports 5.



2014-12-01 14:56:16     Your transaction was successful. Transaction information Transaction ID 5GP564264K608763P . Date and time 01-Dec-2014 15:56:39 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX3044 . Total £120.00 GBP



2014-11-28 14:51:31     Invoice 28 Nov 2014 Invoice Number: 6785 To: 382 460 020 SIF skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-12-02 09:45:10     Your transaction was successful. Transaction information Transaction ID 32X3126740739753M . Date and time 02-Dec-2013 10:42:44 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX3044 . Total £120.00 GBP



2013-11-25 12:10:54     Invoice 25 Nov 2013 Invoice Number: 4655 To: 382 460 020 SIF skyhdsolutions@gmil.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-10-08 16:01:07     Your transaction was successful. Transaction information Transaction ID 97158517KD418632T Date and time 08-Oct-2013 15:40:03 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3044 Total £49.50 GBP



2013-10-08 15:59:16     Invoice 08 Oct 2013 Invoice Number: 4435 To: 382 460 020 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 49.50 49.50 Delete Edit Total £49.50



2013-10-08 15:56:27     5139 0002 0441 3044 01.15 471



2013-10-08 15:54:16     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************3044 Expiry date: 01/2015



2013-10-08 15:53:56     Billing Period Charges Entertainment Extra with Sports 17 Oct - 16 Nov £49.00 Sky TV total: £49.00 Additional Charges Show£0.50 Payment due on 17 Oct £49.50



2013-05-30 11:04:47     sif provided new cc Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************3044 Expiry date: 01/2015



2013-03-05 12:25:03     Added new CC details to the acc (265338) 05/15 374



2013-02-28 16:31:53     ADDED C.C 4975 7391 5502 2268 expiry 11/15 cvc 795 DUE 17.03 £47.75 SIF TO TELL US IN 2 MONTHS TIME TO CHANGE C.C



2013-02-27 13:37:26     Hi Terri, This client has 3 cards , clients name Roberts 382 460 020 cc on account 3749 508 621 463 cc on account 2268 399 169 325 cc on account 3749 , an OB was paid to sky on this account for £109 on 15/02/2013 , please check your emails. Hope this explains payments to your customer. Regards, Carol



2013-02-27 12:42:26     Hi, Here is a copy of the bill, i dont know where this payment would be coming from... does the customer have two cards? Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV Show details £47.25 Billing Period Charges Discounts Entertainment Extra with Sports 17/02/13 - 16/03/13 £47.25 Sky TV total: £47.25 Additional Charges Show details £0.50 Billing Period Charges Discounts Credit Card Admin Charge 17/02/13 - 17/02/13 £0.50 Additional Charges total: £0.50 Payment due on 17/02/13 £47.75 Payment Received 14/02/13 £47.75 CR Account balance £0.00 jeni



2013-02-18 14:04:27     resent signals for sports



2013-02-18 12:51:11     SIF EMAILED CUSTOMER HAS NO SPORTS ON MYSKY SPORTS ACTIVE BOARD TO CALL SKY AND RESEND SIGNALS



2013-02-18 12:48:12     Entertainment Extra with Sports 17/02/13 - 16/03/13 £47.25 Sky TV total: £47.25 Additional Charges Show details £0.50 Payment due on 17/02/13 £47.75 Payment Received 14/02/13 £47.75 CR Account balance £0.00



2013-02-15 15:31:49     Your transaction was successful. Transaction information Transaction ID 6FV539439F545522S . Date and time 15-Feb-2013 16:31:36 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX3749 . Total £120.00 GBP



2013-02-15 15:29:43     Invoice 15 Feb 2013 Invoice Number: 2785 To: 382 460 020 SIF skyhdsolutions@gmil.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 382 460 020 120.00 120.00 Delete Edit Total £120.00



2013-02-13 14:14:08     i called sky and checked, this account has been active all this time since 2008!!! customer has never paid us a host since 2008...5 years!!



2013-02-13 13:56:04     sif asked if this is our card



2009-04-22 10:18:16     NEW P4 VC NO 382 460 020



2008-08-06 12:03:35     osb £119.04



2008-07-31 09:41:06     osb £76



2008-06-17 15:29:05     PAID OSB £64.80 BY C.C 050837 ON SPORTS WORLD PAIRED CARD £75 HOST FEE PAID



2005-12-07 14:12:42     O/b of £13.50. Letter dated - 3/12/05



2005-11-17 09:27:46     CARD NOT SOLD



2005-10-19 09:28:52     D/D IN OCT: 19TH



2005-09-28 15:10:43     CARD IN OFFICE, DOWNGRADED TO VALUE (06) VIA FAX 23/8/05.



2005-09-27 14:02:43     CARD IN OFFICE