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Contract Number	210171108934
Card Number	382 460 178
MultiRoom Number
First Name	MR Mike
Last Name	Urvine
Address	10 FLAKEFIELD
Address	EAST KILBRIDE
Address
Town / City	GLASGOW
Postcode	G74 1PF
Telephone	01355 628201
Maiden Name	CRAVEN
Sky Password	MIKE
Date of Birth	1974-09-19 00:00:00
e-Mail	michaelmurray@post.alderney.ws
Sky Card Number	382 460 178
Prev Sky Card Number	228 408 662
Host Fee Paid	2013-05-03 00:00:00
Host Fee Due	2000-01-01 00:00:00
Create Date	2005-10-03 13:47:06
Modification Date	2013-09-13 15:34:56
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username	MADMIKE111
MySky Password	mike123
Contract Status	Viewing Abroad

2013-09-16 11:29:04 cancelled Racing UK

2013-09-16 11:24:41 Cancelled box nation

2013-09-16 11:14:48 Premier sport was cancelled in February due to non payment of subscription

2013-09-13 16:07:15 CARL WANTS BOX NATION AND PREMIER SPORTS CANCELLED AND ADDED TO NEW CARD WILL DO A CALANDER MESSAGE TO ADD TO NEW CARD 31 DAYS SO THERE IS NO OVERLAP BOARD FOR MALE TO CANCEL BOTH THESE CHANNELS ON THIS CARD

2013-09-13 15:41:29 EMAILED CARL ABOUT BOX NATION AND PREMIER SPORTS WHICH IS ON THIS CARD TO ASK IF HE WANTS IT CANCELLED AND ADDED TO NEW CARD OR LEFT ON AND CUSTOMER CAN WORK WITH BOTH CARDS

2013-09-13 15:33:39 PROSKY HAS USED THIS CARD AS A REPLACEMENT 593 933 302

2013-09-13 10:14:06 off for va

2013-09-13 08:29:08 We currently have no payment details stored for you For an easier way to pay, update your payment method.

2013-06-03 12:49:23 Your transaction was successful. Transaction information Transaction ID 1CH29964HL168493M Date and time 03-Jun-2013 12:47:20 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6018 Total £100.00 GBP

2013-06-03 12:42:29 Invoice 03 Jun 2013 Invoice Number: 3251 To: 382 460 178 prosky skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00

2013-06-03 10:36:02 carol, can u look into this wether its an stl or a prosky, host due jeni

2013-05-21 11:47:02 Booked the boxing

2013-05-21 11:36:01 Your transaction was successful. Transaction information Transaction ID 2WW54829D65514050 . Date and time 21-May-2013 11:31:10 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX6018 . Total £15.00 GBP

2013-05-21 11:30:50 Invoice 21 May 2013 Invoice Number: 3175 To: 382 460 178 STL skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee booking boxing Carl Froch v Mikkel Kessler Il 15.00 15.00 Delete Edit Total £15.00

2013-02-25 13:44:03 OSB £9.99 AT PREMIER SPORTS C.C 4106 4000 9377 6017 Exp 01/18 Cvc 596 c.c declined

2013-02-23 20:39:15 Hi guys Please re activate premier sports 382460178 Kind regards, Carl Hi Carl, When i tried to readd premier sports it is telling me that this is already on the account and i cant see an email asking for this to be removed. Please advise. Regards, Carol

2013-02-16 20:13:25 Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************6018 Expiry date: 01/2018 Your Sky TV service has been reinstated.

2013-02-16 20:09:13 PREVIOUS INVOICE WAS FOR ZERO NEW INVOICE BELOW Invoice 16 Feb 2013 Invoice Number: 2790 To: 382 460 178 Prosky skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Balance 382 460 178 55.75 55.75 Delete Edit Total £55.75

2013-02-16 20:05:10 Invoice 16 Feb 2013 Invoice Number: 2789 To: 382 460 178 Prosky skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 0.00 sky balance 382 460 178 55.75 0.00 Delete Edit Total £0.00 INVOICE PAID

2013-02-16 19:58:59 SKY WOULD NOT ACCEPT THIS CC I HAVE TAKEN THIS PAYMENT , WILL NOW PAY THE OB ON THE ACCOUNT WITH COMPANY CC AND ADD CUSTOMERS CC ONLINE

2013-02-16 18:49:03 Hi Carl, Can you check if this expiry date is correct as sky wont accept it. Regards, Carol

2013-02-16 18:40:47 Hi Carl, There is a balance of £53.75 on this account. Please advise. Regards Chris 4106400093776018 01/18 cvc 596

2013-02-16 18:39:50 Hi guys This card is restricted, Please advise.

2012-11-17 10:20:58 Please pair card to new box. Sky card 382460178 Version 4f31a7 Model R005.053.70.11P Serial 0365515266 F Don't add HD

2012-07-13 15:15:13 added box nation mobile num:07783238176 Pin: last 4 digits of viewing card Password keyboard MMN same as satclick used cust cc ending 6018 You?re in... Congratulations! You're now part of the BoxNation community - the new home for boxing fans. Your channel will be activated as soon as possible, however due to the high demand being experienced this can take up to four hours. To ensure there is no delay when sending your signals please ensure... ?Your viewing card is inserted into your digital box ?You avoid using interactive TV services ?You do not remove the viewing card after signal has been sent

2012-06-04 15:50:25 Added premier sports channels

2012-06-04 15:21:39 Added premier plus channel. £12.99 first month payment £7.99 every month from now on. Need to keep channels for at least 2 months. cancelation period 31 days notice. Added cust cc details (776018) CUST CC DECLINED FOR £12.99 channels not added

2012-06-04 13:41:09 to add Premier Sports call 0871 663 9000

2012-05-31 09:47:46 Invoice Number: 1728 paid

2012-05-30 13:04:03 Invoice 30 May 2012 Invoice Number: 1728 To: 382 460 178 PROSKY skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 382 460 178 100.00 100.00 Delete Edit Total £100.00

2012-03-12 17:48:35 Added racing UK ref 99515

2012-03-12 17:16:41 Paid ob with cust cc and added same Cc 4106 4000 9377 6018 01/13 cvv no 811

2012-03-12 13:18:24 Hi Carl, This account has an O/B Payment on your account is overdue Please check that your payment details are correct. Amend your card or bank account details if they have changed since you set up your account. You can also clear the outstanding balance on your account with a one-off payment. Further information If you have cleared your outstanding balance, please ignore this message. Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £49.75 Billing Period Charges Discounts ESPN 01/03/12 - 31/03/12 £9.00 Entertainment Extra with Sports 01/03/12 - 31/03/12 £40.75 Sky TV total: £49.75 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 01/03/12 - 01/03/12 £0.50 Additional Charges total: £0.50 Payment due on 01/03/12 £50.25 Your bill is overdue. Please make a payment as soon as possible. Make a payment Credit Card Declined 28/02/12 £50.25 CR Payment Received 27/02/12 £50.25 CR Account balance £50.25 Please provide c/c details to pay this balance , payment details to be re added to the account and what payments details does your customer want to pay the racing with as this will be a different payment. Regards, Car

2012-03-12 13:02:39 Hi Carol Can you please add Racing uk! Kind regards, Carl

2011-11-03 11:01:20 NOV OFFER TAKEN rec 2236 cc 4011

2011-10-05 16:19:54 october offer taken. rec 1443. c/c 4011

2011-09-08 18:21:12 september offer taken. rec 738. c/c 4011

2011-07-28 11:18:17 august offer taken rec 4194 c/c 4011

2011-07-19 15:08:02 DETAILS PASSED ON TO CAROL FROM NIC

2011-07-04 17:36:31 July offer taken rec 3415 (514011) £20.38

2011-06-28 17:36:38 OFFER TAKEN REC 3291 (514011)

2011-06-24 17:49:58 CUSTOMER UNDER URVINE IN SATCLICK AND MY LIST BUT UNDER MURRAY IN SKY?

2011-06-24 17:46:24 Sky TVClose2 Pack with Sports Pack 01/06/11 - 30/06/11 £40.75 ESPN 01/06/11 - 30/06/11 £9.00 Subtotal: £49.75 2 Pack with Sports Pack 01/07/11 - 31/07/11 £40.75 Viewing Subscription Discounted 01/07/11 - 31/07/11 £20.38 CR ESPN 01/07/11 - 31/07/11 £9.00 Credit for Cancellation of 2 Pack with Sports Pack 17/06/11 - 30/06/11 £19.02 CR 2 Pack with Sports Pack 17/06/11 - 30/06/11 £19.02 Viewing Subscription Discounted 17/06/11 - 30/06/11 £9.51 CR Subtotal: £19.86 Packages: £19.86 Additional chargesOpenCredit Card Admin Charge 01/07/11 - 01/07/11 £0.50 Subtotal: £0.50 Admin charges: £0.50 Payment due on 01/07/11 £20.36 Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************4011 Expiry Date: 02/12 Payment Due Date: 1st of each month Update Payment Details

2011-06-24 17:41:25 PASSWORD-MIKE123

2011-06-01 14:56:27 HOST PAID REC 2580 C/C 4011

2011-05-19 16:53:51 2pack with Sports with Espn, CC (4011) PDD 1st of each month.

2010-06-09 21:06:34 HOST PAID REC 8983

2009-12-22 09:49:14 PAIRED CARD ver - 4e0403 ser - 0034565108 added cc (514011) pin no - 8662

2009-08-14 09:06:26 host fee inc paired card on sports +news+music added c.c 599073 booked espn

2009-08-06 15:52:08 RESURECTED ACCOUNT - REPAIRED P4 VC IS ON 1 MIX STYLE

2009-06-09 10:26:02 Name: Mr Michael Murray Email Address: michaelmurray@post.alderney.ws Mobile Number: Username: MADMIKE111 Password: ********* Date of Birth: 19 September 1974 Place of Birth: Secret Question: Mother's maiden name? Secret Answer: CRAVEN Viewing Card Number: 228408662 Parental Control Number: Third Party Marketing: no keyboard

2009-04-22 10:41:54 NEW P4 VC NO 382 460 178

2009-02-27 13:36:27 CANCELLED ACCOUNT

2009-02-26 13:17:25 DOWNGRADED FROM 6 MIX TO 1 MIX STYLE

2005-09-28 15:10:43 19/8/05 switched on and repaired 9F0A01/0103521598. CUST C/C DETAILS SENT DIRECT 22/8/05.

2005-09-27 14:02:43 19/8/05 switched on and repaired 9F0A01/0103521598. CUST C/C DETAILS SENT DIRECT 22/8/05.