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Contract Number 210171108777
Card Number 703 422 378
MultiRoom Number
First NameMR Steve
Last NameCOWPER
Address703a THE CHASE
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01355 626058
Maiden Namestevenson
Sky Passwordcowper
Date of Birth1975-05-07 00:00:00
e-Mailstevec@post.alderney.ws
Sky Card Number703 422 378
Prev Sky Card Number559 254 115
Host Fee Paid2019-01-19 00:00:00
Host Fee Due2020-03-09 00:00:00
Create Date2005-10-03 13:47:06
Modification Date2019-01-03 14:04:35
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamestevieboy200
MySky Passwordamerica2012
Contract StatusActive



2020-01-20 08:03:53     Called customer to chase up host fee and he told me he would like to cancel



2020-01-17 10:51:11     Client tel no 07960948250 john@mjevansconstruction.co.uk



2020-01-14 13:53:50     2020 Host Fee Declined - CC expired 10535 - Please check the card type or card number and try again.



2019-01-30 10:54:21     Billing info Jan 2019 Active acccount Package: box set with sports + sports HD £73.50 No discount offer Cust DD on account Payment method: Direct Debit Account holders name: EVANS L Account number: ****3551 Sort code: ****78



2019-01-03 14:03:25     host fee paid Your transaction was successful. Transaction information Transaction ID 7X821839JU454610U Date and time 03-Jan-2019 15:02:47 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1011 Total £120.00 GBP



2018-01-14 21:44:55     2018 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 2NH82455KC8961738 Date and time 14-Jan-2018 22:44:55 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1011 Total £120.00 GBP



2018-01-14 21:42:57     ACTIVE ACCOUNT Payment received 01 Jan -£71.50 DD AT SKY Payment method: Direct Debit Account holders name: EVANS L Account number: ****3551 Sort code: ****78



2017-01-12 23:34:56     2017 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 9C744841BR634270X Date and time 13-Jan-2017 00:33:52 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1011 Total £120.00 GBP



2017-01-12 23:32:56     ACTIVE ACCOUNT Total due 1 Jan £71.50 Payment Received - £71.50 1 Jan CUSTOMERS DD AT SKY Your current payment details Payment method: Direct Debit Account holder name: MR S COWPER Sort code: **-**-78 Account number: ******51



2016-01-19 10:00:18     End User called in with new CC details for host. 4659 2305 4951 1011 01/19 677 Your transaction was successful. Transaction information Transaction ID 91829225FB0851124 Date and time 19-Jan-2016 10:56:47 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1011 Total £120.00 GBP



2016-01-18 11:59:35     emailed Grace for new CC details for host fee as details exp. Downgraded removed movie channels



2016-01-04 11:51:28     Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2015-11-23 16:15:09     Invoice 23 Nov 2015 Invoice Number: 8459 To: 703 422 378 TSW skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee 120.00 120.00 Delete Edit Total £120.00



2015-11-23 16:13:01     1 Dec - 31 Dec A month in advance Family with Sports & Movies HD£75.75 Free items Total £75.75 Payment method: Direct Debit Account holder name: MR S COWPER Sort code: **-**-78 Account number: ******51



2015-04-07 09:48:25     Activated on Full pack + HD at £53.50 for 6 months 4f3120 0377014616E Paid OSB of £37.45 with customers CC and added his DD to account. 4659 2305 4951 1003 12/15 822 93853551 20 97 78 Client tel no 07960948250 john@mjevansconstruction.co.uk



2015-04-06 20:54:40     CK TO PAIR TOMORROW



2015-04-06 20:50:22     CUSTOMER WANTS FULL PACK HD



2015-04-06 18:24:01     Invoice 09 Mar 2015 Invoice Number: 7229 To: 583 320 858 uk sat tv renewal skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 UKSAT RENEWAL - Mrs L Evans 120.00 120.00 Delete Edit Total £120.00 Your transaction was successful. Transaction information Transaction ID 60H06322CT477615U Date and time 09-Mar-2015 12:58:13 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1003 Total £120.00 GBP



2015-04-06 18:23:18     NSAT RENEWAL REPLACES 583 320 858



2015-04-06 18:21:38     This was an April renewal - uk sat tv - cust John Evans so probably cancelled, Grace has marked the renewal has taken which was probably s/click cust tel no tel 07960948250 john@mjevansconstruction.co.uk was paying sky on DD Barclays, 93853551, s/c 20 97 78, cc 4659 2305 4951 1003, exp 12/15, 822 4f3120 0377014616E pkg Full but not sure whether HD or not ?



2015-04-06 18:21:13     ADDED NEW CUSTOMERS DD Your current payment details Payment method: Direct Debit Account name: MR S COWPER Sort code: **-**-78 Account number: ******51



2015-04-06 18:17:51     Original 01 Apr - 30 Apr £21.50 Original 09 Mar - 31 Mar £15.95 Yours at no extra cost Sky TV total: £37.45 Payment due on 01 Apr £37.45 We've requested payment from your bank 01 Apr - £37.45 Account balance £0.00



2015-03-20 16:39:03     Sending to Spain with CB



2015-03-12 12:57:36     Card in office.



2015-03-11 09:55:53     Card arrived at Terry's 559 254 115 > 703 422 378



2015-03-09 16:01:22     Reinstated on Original and reordered card, cleared balance for free. Dummy DD : 08 71 99, 34429728



2014-01-10 11:16:04     host fee due date was 21-10-2014



2014-01-10 11:14:59     ob £33.45



2014-01-10 11:08:04     You need a Sky subscription to view this page If you think you're seeing this message incorrectly, please contact us here. If you'd like to join Sky, visit Shop.



2013-12-11 16:12:14     559 254 115 - reorder card and add dummy cc Fri, 10 January 2014, 11:30 ? 12:30



2013-12-11 16:08:38     downgraded to ent only



2013-12-11 15:07:06     Your current address 10 Flakefield East KilbrideGlasgowLanarkshireG741PF Your new address 703A The ChaseWICKFORDEssexSS12 9EX



2013-12-11 14:52:15     client wants to cancel refunded deposit Transaction Details Refund (Unique Transaction ID 3ND47585NR377034V) View the related 0HH761599U285225K Original Transaction Date Type Status Details Gross Fee Net 19 Nov 2013 Payment From RefundedYou have refunded this payment in full.You have refunded this payment in full. Details £57.50 GBP -£1.58 GBP £55.92 GBP Related Transaction Date Type Status Details Gross Fee Net 11 Dec 2013 Refund Completed ... -£57.50 GBP £1.38 GBP -£56.12 GBP Sent to: Total amount: -£57.50 GBP Fee amount: £1.38 GBP Net amount: -£56.12 GBP Invoice ID: 4600 Date: 11 Dec 2013 Time: 14:51:17 GMT Status: Completed Subject: You have sent £57.50 GBP to with PayPal Note: Deposit refund



2013-11-19 12:25:49     Your transaction was successful. Transaction information Transaction ID 0HH761599U285225K Date and time 19-Nov-2013 12:57:25 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5656 Total £57.50 GBP



2013-11-19 12:24:10     Invoice 19 Nov 2013 Invoice Number: 4600 To: 559 254 115 stl skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky card deposit 57.50 57.50 Delete Edit Total £57.50



2013-11-19 12:22:40     Sky TV Show £57.00 Additional Charges Show £0.50 Payment due on 01 Dec £57.50



2013-08-07 11:46:00     Your transaction was successful. Transaction information Transaction ID 85D88454CX075773X . Date and time 07-Aug-2013 11:32:37 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX5656 . Total £100.00 GBP



2013-08-07 11:44:45     Invoice 07 Aug 2013 Invoice Number: 3895 To: 559 254 115 STL skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2012-09-15 21:52:40     OB PAID AND NEW CC ADDED EMAILED CUSTOMER TO CONFIRM



2012-09-15 21:45:13     CUSTOMER DETAILS LEO OBOYLE 0034 622 809 775 EMAIL leooboyle@live.co.uk



2012-09-15 21:43:45     CUSTOMER CALLED HAS NO VIEWING Your Sky TV service is suspended Please pay £55.50 and then update your payment method WANTS TO ADD NEW CC 4544 9544 0401 5656 EXP 04/15 CVC 140



2012-08-03 14:59:27     Your transaction was successful. Transaction information Transaction ID 87L31362HN119434K . Date and time 03-Aug-2012 15:00:01 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX3765 . Total £100.00 GBP



2012-07-25 16:47:43     Invoice 25 Jul 2012 Invoice Number: 2022 To: 559 254 115 STL skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 559 254 115 100.00 100.00 Delete Edit Total £100.00



2012-07-25 16:18:23     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************3765 Expiry date: 05/2013



2011-10-31 11:17:32     Sky pin 4115



2011-10-25 11:54:46     sky system didn't show sky+ box as the box on account. repaired and added sky+ functions.



2011-10-22 16:07:15     paid osb £20.75 with CC(2651 3765) added same



2011-10-22 15:57:51     activateD this card to full sky 6.3.18 0103860209 9F2202 CC(2651 3765)



2011-10-21 16:03:35     £100 ACTIVATION FEE TAKEN FROM EDDIE! REC 1909 CC 3765



2011-10-13 11:34:01     Previous Card 228 309 829



2011-10-11 16:54:09     card reordered



2011-10-11 16:46:06     BOARD TO REORDER



2011-10-03 22:35:53     Have emailed Gemsat for c/c details for host and offer , dummy c/c details added beg Sep , still no contact from dealer , please reorder card. Carol



2011-09-07 14:25:23     added dummy cc due to non payment Payment Method: Credit Card Card Type: MasterCard Card Holder's Name steve cowper Card Number: ************0513 Expiry Date: 03/2014 Date and Time: 07 September 2011, 14:24



2011-09-07 14:11:07     NO REPLY TO THIS EMAIL , DUMMY C/C DETAILS TO BE ADDED TO ACCOUNT



2011-08-18 10:15:18     EMAILED GEMSAT FOR C/C DETAILS FOR OFFER AND HOST



2011-08-18 10:11:21     TRIED HOST AT £50.00 ALSO DECLINED REC 204 C/C 8001



2011-08-17 12:42:23     HOST FEE DECLINED REC 181 C/C 8001 OFFER FOR JULY/AUG DECLINED REC 181 SAME C/C



2011-08-17 12:32:28     NEW MYSKY LOG IN DETAILS USER NAME stevieboy200 Password america2012 email stevec@post.alderney.ws



2011-08-17 12:31:01     Statement date: 17/06/11 Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £10.80 Billing Period Charges Discounts Entertainment Pack with Movies Pack 01/07/11 - 31/07/11 £40.50 Viewing Subscription Discounted 01/07/11 - 31/07/11 £20.25 CR Entertainment Pack with Movies Pack 17/06/11 - 30/06/11 £18.90 Viewing Subscription Discounted 17/06/11 - 30/06/11 £9.45 CR Credit for Cancellation of Entertainment Pack with Movies Pack 17/06/11 - 30/06/11 £18.90 CR Sky TV total: £10.80 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 01/07/11 - 01/07/11 £0.50 Additional Charges total: £0.50 Payment due on 01/07/11 £11.30 Payment Received 28/06/11 £11.30 CR Account balance £0.00 Statement date: 18/07/11 Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £20.25 Billing Period Charges Discounts Entertainment Pack with Movies Pack 01/08/11 - 31/08/11 £40.50 Viewing Subscription Discounted 01/08/11 - 31/08/11 £20.25 CR Sky TV total: £20.25 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 01/08/11 - 01/08/11 £0.50 Additional Charges total: £0.50 Payment due on 01/08/11 £20.75 Payment Received 29/07/11 £20.75 CR Current Payment Details Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: **********168001 Expiry Date: 04/2011 Payment Due Date: 1st of each month Update Payment Details



2010-07-29 12:58:54     HOST PAID REC 0267 , C/C 8001



2009-11-23 15:00:40     RE-UPGRADED PACKAGE TO MOVIES WORLD & ADDED C/C 168001. CLAWBACK NOW CANCELLED BY CLIENT WHO HAS INSTRUCTED THEM NOT TO STOP ANY SATCLICKUK OR SKY DIGITAL PAYMENTS. PAID OB £19.67 & REINSTATED ACCOUNT. TO REUPGRADE I HAD TO PAY £9.23 + DECEMBERS PAYMENT = £47.66. IN JAN £49.27 IS DUE THEN IN FEB BACK TO NORMAL £39. THE CLIENT IS AWARE OF ALL THESE PAYMENTS GOING OUT.



2009-11-06 11:47:55     downgraded to variety mix



2009-11-02 12:20:07     Second request to claw back the host fee. cant downgrade this package untill 6/11/09 i have set a task in google.



2009-10-14 12:37:02     CUSTOMER CLAWED BACK THE HOST FEE £100 TAKEN ON 06/10/2009 RECEIPT 6390 LETTER DATED 12/10/2009



2009-10-08 09:03:44     forced action done



2009-10-06 15:32:25     paired card to box ver - 4f0a03 ser - 0103707698 on moviesworld added cc details (707698) pin no - 9829



2009-10-06 15:25:42     host £100 paid card out to gemstat



2009-10-06 15:24:49     ****host paid (6390)****



2009-10-01 15:22:53     CHECKED ACCOUNT - STILL NO OB



2009-07-03 11:57:12     NO OB



2009-02-16 11:10:17     DOWNGRADED FROM A1 TO VAR/KIDS. SET-UP MY SKY - Name: Mr steve cowper cowper Email Address: steve.cowper@post.alderney.ws Mobile Number: Username: STEVECOWPER1 Password: COWPER Date of Birth: 7/5/75of Secret Question: mother maiden name: Secret Answer: stevenson Third Party Marketing: no



2006-07-11 12:43:41     Paid £89 with custs c/c & added to acc (ending 5450).



2006-07-06 10:58:03     osb of £89.00 on acc. letter dated 1/.07/2006



2006-06-22 12:45:50     O/BALANCE OF £89 ON ACCOUNT - LETTER DATED 17/06/06.



2006-06-02 13:21:52     O/BALANCE OF £42.50 ON ACCOUNT - LETTER DATED 31/05/06.



2006-05-10 09:58:04     O/b of £97 paid with cust's c/c ending with 5450. Cust's c/c details ending with 9016 added to acc.



2006-04-25 14:19:22     O/BALANCE OF £97 ON ACCOUNT - LETTER DATED 17/04/06.



2005-09-28 15:10:43     Sold 02/09/05 /Cust c/c details sent direct /9f0a01/0103315625 ((1a) switched on, repaired to 9f0a01-0103315625, upgraded to full 5/9/05.



2005-09-27 14:02:43     Sold 02/09/05 /Cust c/c details sent direct /9f0a01/0103315625 ((1a) switched on, repaired to 9f0a01-0103315625, upgraded to full 5/9/05.