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Contract Number 210171148138
Card Number 558 446 266
MultiRoom Number
First NameMR TREVOR
Last NameJOHNSON
Address10 FLAKEFIELD
AddressEAST KILBRIDE
Address
Town / CityGLASGOW
PostcodeG74 1PF
Telephone01355 524 898
Maiden NameBELL
Sky PasswordTREVOR
Date of Birth1972-01-17 00:00:00
e-Mail
Sky Card Number558 446 266
Prev Sky Card Number387 918 287
Host Fee Paid2014-11-06 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2005-10-03 13:47:06
Modification Date2016-01-08 02:01:40
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernametrevorjohnson22
MySky Passwordkeyboard
Contract StatusWe cancalled at Sky



2016-01-08 02:00:32     HOST FEE WAS 01-01-2016



2015-08-10 16:37:07     Account was blocked OB £76.25. Paid OB with c/c 4971 6013 4293 2284 09/15 226 Cancelled account



2015-06-08 11:37:27     Paid OSB of £71.75 with client's CC. 4971 6013 4293 2284 09/15 226



2014-11-06 13:53:17     Your transaction was successful. Transaction information Transaction ID 99222018MM7454520 Date and time 06-Nov-2014 14:35:33 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2284 Total £120.00 GBP



2014-11-03 10:35:48     Invoice 03 Nov 2014 Invoice Number: 6701 To: 558 446 266 (BASE) skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee 120.00 120.00 Delete Edit Total £120.00



2014-06-12 16:52:59     paid os 75.50 with cc added same 4971 6013 4293 2284 Exp 09/15 cvc 226



2014-03-17 13:27:01     Paid off OSB £74.09 with cust CC and added details to acc 4971 6013 4293 2284 09/15 226



2014-01-31 09:39:43     sif queried host



2014-01-29 12:45:29     this card has an offer on it package should be £67.75 but we are getting it for £36.25



2014-01-29 11:26:41     added sky+hd



2014-01-29 11:19:23     paired card to box Model num. R008.063.49.08P >Version num. 4f31d3 >Serial number 03643737932 >Viewing card num 558446266 >Receiver id 32BBB90DC



2014-01-28 16:01:53     PUT OFFER INFO IN OFFER FOLDER



2014-01-27 10:31:36     client queried bills Hello, Firstly the host fee on this account was extremely overdue. To prompt response for host we downgraded this sky account on 06/11/2013 therefore entertainment extra, sports and movies came off on 06/12/2013 and therefore the client only paid £38.50 to sky on 26/11/2013. As this downgrade did not prompt a reaction we assumed that the client did not wish to continue with sky and cancelled the account on 18/12/2013 therefore the final bill to sky on the 26 Dec for £21.40. Please note when we downgraded the sky account this was reflected in the bill therefore the client has paid no more than they should of as the usual bills to sky are £57.50. I am confused as the client is querying HD as this client has a sky plus box and has never had HD? The client therefore paid the host on 24/01/2014 and we reinstated the account on the package that the client had before when the host fee is overdue. I am unable to add HD as the client does not have a compatible box however I can add Nollywood. Should I go ahead with this? Regards Charlotte



2014-01-24 15:34:03     Reinstated account 50% offer for !2 months



2014-01-24 11:35:35     Your transaction was successful. Transaction information Transaction ID 7VG94031RF312824R Date and time 24-Jan-2014 12:31:21 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7304 Total £120.00 GBP



2013-12-18 10:42:07     WE CANCELLED 31 DAYS NOTICE GOING ABROAD WITH WORK.



2013-12-17 16:28:37     on board for jamie to cancel



2013-11-06 12:08:11     downgraded for non payment of host



2013-11-04 11:58:53     CC expired I have tried 10/2014/15/16. Need to email SIF for new details



2013-10-04 12:42:41     Invoice 04 Oct 2013 Invoice Number: 4399 To: 558 446 266 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 annual sky card host fee 120.00 120.00 Delete Edit Total £120.00



2013-10-04 11:02:36     explained billing to sif



2013-09-07 12:17:44     Your transaction was successful. Transaction information Transaction ID 51G20772CR144383E Date and time 07-Sep-2013 12:06:29 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7304 Total £57.50 GBP



2013-09-07 12:12:26     4971 6014 2614 7304 10.13 453



2013-09-07 12:11:41     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************7304 Expiry date: 10/2013



2013-09-07 12:11:13     Invoice 07 Sep 2013 Invoice Number: 4211 To: 558 446 266 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 57.50 57.50 Delete Edit Total £57.50



2013-09-07 12:10:18     Monthly cost £57 One off cost £0.00



2013-08-13 11:12:17     paid off ob with cc 7304 and added same



2013-08-13 11:08:27     ob £56.00



2012-10-25 14:36:20     HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 27F71143T08457149 . Date and time 25-Oct-2012 14:35:50 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX7304 . Total £120.00 GBP



2012-10-19 13:46:33     Invoice 19 Oct 2012 Invoice Number: 2467 To: 558 446 266 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 558 446 266 120.00 120.00 Delete Edit Total £120.00



2012-10-19 11:48:05     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************7304 Expiry date: 10/2013



2012-04-10 10:55:30     Paid off osb with cust cc and added details to the account for further payments (147304)



2012-04-10 10:50:01     Please pay £53.50 and then update your payment method



2011-12-12 12:37:00     ACCORDING TO MYSKY DISCOUNT WAS £24.39 FOR NOV CHECK MYSKY FOR NEXT AMOUNT



2011-12-12 12:28:26     OFFER PAYMENT DEC REC 3034 I USED WRON EXP DATE , PAYMENT TAKEN REC 3035 C/C 7304



2011-12-12 12:09:18     £39.87 due for offers payment of £52.95 paid to Sky



2011-12-12 10:11:23     payment failed in Nov for viewing. As almost 2 months worth of billing, advised client that £92.87 due on account with the addtion of sports and movies happening halfway through the billing period.



2011-12-12 10:03:17     *******mysky details updated at bottom of screen. security question changed*******



2011-11-14 10:37:43     pin changed to 6266



2011-11-10 15:38:08     added to offers 4 because wilson got 3months offer starting december



2011-11-10 11:09:49     nollywood movies added



2011-11-10 10:41:14     osb on account for £35.15, paid using card details and same used for DD. Added Sports and Movies with HD which will be half price for 3 months. repaired card to box. channels shouild be working now.



2011-11-02 14:54:38     can't add HD channels at the moment, issue with Sky system



2011-11-02 14:53:11     £100 ACTIVATION FEE TAKEN FROM CC 7304 REC NUM 2208



2011-11-02 14:47:34     SYSF26.80 4F31D3 0364373793 Sky World HD cc details 4971 6014 2614 7304 10.13 453



2011-10-07 13:26:22     Sent to SIF



2011-10-07 11:53:32     Previous Card 226 346 393



2011-10-04 14:04:29     card re-ordered using prime card-5118 4420 2395 1306 exp 01.16 cvc 673



2011-01-15 10:32:17     Statement date: 12/10/10, Payment due date: 26/10/10 Bill details Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV OpenSky+ Subscription 26/10/10 - 25/11/10 £0.00 Entertainment Pack with Sports Pack 26/10/10 - 25/11/10 £44.00 Subtotal: £44.00 Packages: £44.00 Additional charges OpenCredit Card Admin Charge 26/10/10 - 25/11/10 £0.50 Subtotal: £0.50 Admin charges: £0.50 Amount due £44.50 Payment Received 23/10/10 £44.50 CR Account balance £0.00



2010-10-26 11:53:39     cancelled 31 days notice given 26.11.10



2010-02-02 12:26:26     01/02/2010 ******ANNUAL HOST OF £100.00 TAKEN REC NUM 7771 ****



2009-06-29 11:34:43     new p4 replacement card to paul glennie at base calle san diego rafelcofer 46716 valencia spain tnt



2009-06-11 14:00:20     PAIRED CARD ON FULL PACK IGNORE NOE BELOW



2009-06-11 13:59:25     PAIRED CARD ON FAULT



2009-06-10 09:51:39     RESENT SIGNAL FOR THE OLD CARD



2009-06-09 12:34:49     RESENT SIGNALS FOR OLD CARD AS NEW CARD NOT WORKING



2009-06-09 09:36:34     Name: Mr Trevor Johnson Email Address: trevor.johnson@post.alderney.ws Mobile Number: Username: TREVORJOHNSON22 Password: ********* Date of Birth: 17 January 1972 Place of Birth: Secret Question: Mother's maiden name? Secret Answer: BELL Viewing Card Number: 382459576 Parental Control Number: Third Party Marketing: no keyboard



2009-04-22 10:50:33     NEW P4 VC NO 382 459 576



2009-03-31 15:36:03     host paid 5.3.09 reciept 3993 £100



2009-03-05 11:22:13     RE-UPGRADED TO SPORTS WORLD



2009-03-02 12:39:45     DOWNGRADED FROM SPORTS WORLD TO KIDS/STYLE



2005-09-28 15:10:32     20/4/05:Switched on - issued duplicate,repaired to 9F2116 0103107773,up to 1C,recording on. refunded cust £66.00 22/04-10/05 as mix up with cards and cust paid twice. cust c/c details added to acc via fax -11/05/05



2005-09-27 14:02:40     20/4/05:Switched on - issued duplicate,repaired to 9F2116 0103107773,up to 1C,recording on. refunded cust £66.00 22/04-10/05 as mix up with cards and cust paid twice. cust c/c details added to acc via fax -11/05/05