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Contract Number 210169943805
Card Number 515 114 205
MultiRoom Number
First NameMISS Stacey/ George
Last NameLAMONT
Address4 INVER TERRACE
AddressMUIRHEAD
AddressDUNDEE
Town / CityANGUS
PostcodeDD2 5LF
Telephone0208 9159946
Maiden Namemcintyre
Sky Passwordjordan
Date of Birth1986-04-12 00:00:00
e-Mailstaceylamont@post.alderney.ws
Sky Card Number515 114 205
Prev Sky Card Number299 637 991
Host Fee Paid
Host Fee Due
Create Date2005-10-03 13:47:06
Modification Date2013-04-08 11:16:11
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamestaceylamont
MySky Passwordmcintyre
Contract StatusActive



2014-03-21 14:42:27     OSB £27.50 ON ACCOUNT - HAVE ADVISED THIS NEEDS TO BE PAID OFF BEFORE WE CANCEL THIS ACCOUNT: WILL CHANGE ADDRESS , DOWNGRADE PACKAGE AND DO CALANDER TO REORDER 31 DAYS USE ADDRESS: 656 D THE CHASE ESSEXSS12 9EX



2014-03-20 19:24:06     CUSTOMER WANTS TO CANCEL WILL CHANGE ADDRESS , DOWNGRADE PACKAGE AND DO CALANDER TO REORDER 31 DAYS



2013-11-08 09:36:09     paid off ob with cc 0629 and added same



2013-11-08 09:28:25     Your transaction was successful. Transaction information Transaction ID 3RH930018S713704N Date and time 08-Nov-2013 10:22:24 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0629 Total £35.00 GBP



2013-11-08 09:26:43     Invoice 08 Nov 2013 Invoice Number: 4530 To: 515 114 205 menny skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee 35.00 35.00 Total £35.00



2013-11-08 09:25:21     Any changes you have made to your account will be reflected in this bill This is your final bill for Sky TV because you have removed it from your subscription You may receive a credit on your bill for the services you have removed (as you pay your subscription a month in advance). Help understanding my bill Product change 19 Nov: removed Entertainment Extra We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. Sky TV Hide£27.00 Billing Period Charges Entertainment Extra 20 Oct - 19 Nov £27.00 Sky TV total: £27.00 Additional Charges Show£0.50 Payment due on 20 Oct £27.50 Payment Received 20 Oct - £27.50 Credit Card Declined 21 Oct £27.50 Account balance



2013-04-09 11:01:14     Paid off OSB £27 with cust CC and details have been added to the account (860629)



2013-04-09 09:54:08     OSB £27 on this account emailed Menny back for CC details to pay it off and pay admin fee



2013-04-08 16:17:47     added new cc Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************0629 Expiry date: 01/2014



2013-04-08 11:16:10     Your transaction was successful. Transaction information Transaction ID 3KH81664C7965845V . Date and time 08-Apr-2013 11:16:18 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX9013 . Total £35.00 GBP



2013-04-08 11:12:27     Invoice 08 Apr 2013 Invoice Number: 3000 To: 515 114 205 menny skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee 515 114 205 35.00 35.00 Delete Edit Total £35.00



2013-04-08 11:12:14     OSB £27 cc declined 5489 0402 9807 2732 10/15 317



2012-11-30 13:41:52     Understanding your bill Hide details Enjoy Sky Go at no extra cost Enjoy up to 40 live channels including thousands of hours of on demand entertainment online for free in line with your Sky TV subscription. Find out more Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV Show details£26.50 Billing Period Charges Discounts Entertainment Extra 20/11/12 - 19/12/12 £26.50 Sky TV total: £26.50 Additional Charges Show details£0.50 Billing Period Charges Discounts Credit Card Admin Charge 20/11/12 - 20/11/12 £0.50 Additional Charges total: £0.50 Payment due on 20/11/12 £27.00 Payment Received 17/11/12 £27.00 CR Account balance £0.00



2012-10-09 14:55:44     ADMIN FEE PAID Your transaction was successful. Transaction information Transaction ID 81V72141LH598474M . Date and time 09-Oct-2012 14:55:05 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX2732 . Total £35.00 GBP



2012-10-09 14:52:37     Invoice 09 Oct 2012 Invoice Number: 2453 To: 515 114 205 Menny skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee 515 114 205 change cc details on account 35.00 35.00 Delete Edit Total £35.00



2012-10-05 16:58:10     paid osb £27 with cust cc added same 2732



2011-12-15 09:57:16     email from Menny about bad debt letter received by client from Sky. Not to worry about it as it looks like it was sent during the time of payments continually failing. Account now set up and running all ok.



2011-11-25 10:40:20     next bill 20/12 for £46, paying almost 2 months.Now on the ent extra package



2011-11-25 10:28:22     paid osb using Chris' card. trying to add CC details to get channels on



2011-11-24 12:24:31     payment failed again. advised client



2011-11-11 10:09:11     invalid details provided again. Client advised



2011-11-10 12:22:42     received new card detials for osb. payment failed. advised client



2011-11-03 12:38:15     cc details invalid. asked for new details to pay osb of 11.25



2011-09-21 16:47:08     september offer declined. rec 1091. c/c 2708



2011-08-19 17:41:46     AUGUST OFFER TAKEN. REC 0274. C/C 2708



2011-07-28 17:43:01     1ST OFFER DUE 20TH JULY £17.20 PAID TODAY REC 4229 C/C 2707



2011-07-21 16:45:55     MYSKY User: staceylamont P/W: mcintyre Email: staceylamont@post.alderney.ws Sec: where mother born / glasgow



2011-07-21 16:44:53     Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Credit Card Card Type: MasterCard Card Number: ************2708 Expiry Date: 10/13 Payment Due Date: 20th of each month



2011-07-21 16:44:14     Sky TVClose3 Pack 20/07/11 - 19/08/11 £21.50 Viewing Subscription Discounted 20/07/11 - 19/08/11 £10.75 CR 3 Pack 02/07/11 - 19/07/11 £12.90 Viewing Subscription Discounted 02/07/11 - 19/07/11 £6.45 CR Credit for Cancellation of 3 Pack 02/07/11 - 19/07/11 £12.90 CR Subtotal: £4.30



2010-07-05 10:20:15     paid osb £19.50 by c.c 07 2708 added same



2010-07-05 09:44:03     Previous Card 219 383 841



2010-04-05 17:24:39     also had to pay 2months in advance to get viewing on so sky wont take anything more until 20th june 2010



2010-04-05 17:11:43     paid osb with clients cc 950054 also had to pay a month in advance for chanels to be put back on, which was £41



2009-12-14 09:09:30     card reordered, had wrong address



2009-11-09 17:36:43     re-ordered card and resent signals



2009-11-09 16:32:17     resent signals



2009-11-09 16:30:20     paid ob £20 acc now active added cc (072708) pin no - 7991



2008-01-23 13:01:14     an e-mail has been sent for further signals to be sent, this may take up to 24 hours to resolve.



2008-01-16 11:35:49     All is ok, resent signals and repaired card to box.



2008-01-15 11:23:07     all is ok, resent signals.



2008-01-14 11:39:12     package is variety, style and knowledge



2008-01-14 11:37:44     Changed address from 39 WINDWARD ROAD, East Kilbride G75 8NR and added cust cc (2708)



2008-01-03 09:59:19     CARD RECEIVED MUST CHANGE ADDRESS WHEN SOLD



2007-12-21 09:15:44     PAID OSB £46 DOWNGRADED TO 2 MIX ORDERED REPLACEMENT CHANGED ADDRESS



2007-10-23 11:30:25     added cust CC detaisl (9884) changed address to cust own



2007-10-23 11:23:38     changed address from Hazel Court Clockhouse Parade, London, %11 2AG



2006-10-19 16:28:26     OSB £76.42 PAID WITH CUST C/C, ACC SWITCHED BACK ON AND CUST C/C ADDED TO ACC.



2006-10-19 14:43:57     OSB £76.42



2006-08-14 11:15:22     re-sent signals



2006-08-12 12:36:21     re-sent signals



2006-08-10 14:32:49     error below:customers details arent added to acc.



2006-08-10 14:30:28     paid osb of £46.00 with customers c.c and added details to acc.



2006-02-03 15:06:49     Cust's c/c details added to acc.



2005-09-28 15:10:24     14/2/05:Switched on - issued duplicate,repaired to 9f0a01 0103482522. DOWNGRADED TO 01 31/3/05-£13.87 CREDIT.



2005-09-27 14:02:36     14/2/05:Switched on - issued duplicate,repaired to 9f0a01 0103482522. DOWNGRADED TO 01 31/3/05-£13.87 CREDIT.