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Contract Number 210171225233
Card Number 509 899 589
MultiRoom Number
First NameMR John
Last NameSTEIN
Address2224 UPPERPARK ROAD
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EN
Telephone01759692259
Maiden NameBELL
Sky Passworddiet coke
Date of Birth1965-05-16 00:00:00
e-Mailjohnstein@post.alderney.ws
Sky Card Number509 899 589
Prev Sky Card Number499 665 768
Host Fee Paid2011-12-06 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2005-10-03 13:47:06
Modification Date2012-12-19 09:06:16
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username
MySky Password
Contract StatusViewing Abroad



2012-12-19 09:17:51     Product change(s): 05/12/12: removed Entertainment 05/12/12: removed Sky+HD Pack VA 05/12/2012



2012-12-19 09:05:48     ACCOUNT UNDER INVESTIGATION VIEWING ABROAD



2012-12-18 22:22:05     This card has been reordered and chased up please call sky and find out what the problem is. Carol



2012-12-06 09:47:46     CHASED CARD UP, IT WAS RETURNED BACK TO SKY RESENDING OUT TODAY 3-5 DAYS



2012-12-05 22:20:24     Please chase this card up it was reordered 02/11/2012. Thanks, Carol



2012-11-02 15:40:25     reordered card to essex address, on ent with hd



2012-11-02 15:18:55     DOWNGRADED TO ENT ONLY WITH HD AS HD IS STILL IN CONTRACT, IF CLIENT ASKS WHY HE HAS STILL BEEN CHARGED WE COULD SAY IT WAS FOR AN EARLY TERMINATION FEE OF THE HD AS THE ACCOUNT WAS STILL IN CONTRACT WHEN HE WANTED TO CANCEL?



2012-11-02 15:06:34     ***PLEASE IGNORE LAST NOTE



2012-11-02 15:03:20     I HAVE LOOKED AT THE DATE THIS WAS SUPPOSED TO BE DONE IN THE CALANDER ANDTHE EVENT IS THERE BUT HAS BEEN IGNORED



2012-11-02 14:57:10     Your current address 10 Hawks Flakefield Glasgow G741PF Your new address 2224 UPPERPARK ROAD WICKFORD ESSEX SS129EN



2012-11-02 14:51:55     just went into this ACTIVE account and seen the note below, this was not cancelled nor dummy cc added. i have now added dummy cc Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************0353 Expiry date: 01/2014



2012-11-02 14:44:16     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************6726 Expiry date: 01/2013



2012-07-19 16:20:19     end user called up and wants to cancel, put in google caleender to reorder and add dummy cc after 31 dyas notice



2011-12-06 16:21:23     HOST FEE TAKEN REC 2972 CC 6726



2011-11-22 10:42:00     NOV OFFER TAKEN REC 2679 CC 6726



2011-10-20 16:11:42     OCT OFFER TAKEN rec 1880 cc 6726



2011-09-22 15:29:53     offer taken rec 1115 c/c 6726



2011-08-17 20:34:24     AUG OFFER PAID REC 199 C/C 6726



2011-07-19 18:01:11     taken offer £55.36 3927



2011-07-19 15:58:27     details passed on to carol from nic



2011-06-24 12:42:51     Sky TVCloseSky+ Subscription 21/05/11 - 20/06/11 £0.00 Sky+HD Pack 21/05/11 - 20/06/11 £10.25 Sky World 21/05/11 - 20/06/11 £52.00 Subtotal: £62.25 Packages: £62.25 Additional chargesOpenCredit Card Admin Charge 21/05/11 - 21/05/11 £0.50 Subtotal: £0.50 Admin charges: £0.50 Payment due on 21/05/11 £62.75 Sky World (New) 21/06/11 - 20/07/11 £52.00 Viewing Subscription Discounted (New) 21/06/11 - 20/07/11 £26.00 CR Sky+ Subscription 21/06/11 - 20/07/11 £0.00 Sky World 21/06/11 - 20/07/11 £52.00 Credit for Cancellation of Sky World (New) 21/06/11 - 20/07/11 £52.00 CR Sky+HD Pack 21/06/11 - 20/07/11 £10.25 Sky World (New) 17/06/11 - 20/06/11 £6.71 Viewing Subscription Discounted (New) 17/06/11 - 20/06/11 £3.36 CR Credit for Cancellation of Sky World (New) 17/06/11 - 20/06/11 £6.71 CR Subtotal: £32.89 Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************6726 Expiry Date: 01/13 Payment Due Date: 21st of each month Update Payment Details



2011-04-05 15:58:58     paid osb £75.31 by c.c 336726 added same



2011-03-11 14:44:55     ADDED NEW C.C 852360



2011-02-14 10:52:19     PAIRED TO NEW HD BOX ADDED HD FACILITY



2010-12-01 11:02:08     HOST FEE TAKEN REC 1292 (336726)



2010-11-23 16:02:53     MY SKY Username JOHNSTEIN Reset password bell123 Email johnstein@post.alderney.ws Date of birth 01/01/1978 Security question Mother's maiden name?Answer to security question bell Active acc on full sky world pack, CC details (6726) on acc. Payment due date 21st of every month



2010-06-04 13:02:23     paid osb £48 by c.c 33 6726 added same



2010-03-08 11:19:04     paid osb £49 by c.c 12 8358 added same



2010-02-04 17:26:16     ****ANNUAL HOST PAID TODAY £100.00 REC 7850 ******



2010-02-04 16:50:59     PAID OSB £49 BY C.C 251839 ADDED SAME



2009-11-13 12:57:29     customer is Miguel 0034679198394



2009-11-11 12:29:34     new p4 card 509 899 589



2009-11-11 12:27:08     Previous Card 225 050 798



2009-10-22 16:25:34     card out to STL on 9/10/09



2009-10-09 14:56:32     Signals resent to remove message.



2009-10-09 11:12:49     NEW P4 CARD ARRIVED 499 665 768



2009-10-09 10:55:54     paid ob £48, acc now active added cc details (375014) pin no - 0798



2009-10-07 10:43:20     ob £48 - ACCOUNT BLOCKED



2009-08-13 00:33:38     REORDERED CARD, HAD SIGNAL SENT TO REMOVE O/S MESSAGE & CHANGED ADDRESS & PHONE NO.TO - HAWKS 10 FLAKEFIELD EAST KILBRIDE GLASGOW G74 1PF 01355 424 868



2009-07-31 10:38:16     HOST FEE PAID £125 5593 SEND P4 CARD TO Miguel Alizalde Calle Ciervo 11 Urb. Los Monteros Marbella 29600 España 0034 679 198 394 miguel-alizalde@hotmail.com.



2009-03-09 13:46:08     PAID OB £44.35. NEXT PAYMENT DUE IS FOR £92 (1 MONTH IN ADVANCE) & ADDED C/C 828038. SKY SAY IF THIS C/C FAILS AGAIN THEY WILL NOT ACCEPT THE SAME DETAILS. OTHER C/C DETAILS WILL BE REQUIRED



2008-09-17 11:48:22     changed c/c details 828038



2008-04-21 10:50:10     paid osb £94 by c.c 702463 added same



2007-12-04 12:50:48     upgraded to skyworld package no bal or anything on acc all ok



2007-12-03 15:55:01     CUST PAID £150 TO HAVE CARD REGISTERED TO THIS ADDRESS Upgraded to Sky world package given offer. Changed address from 2001 Fanton Avenue SS12 9LF. Activated viewing.



2007-11-08 15:08:08     DOWNGRADED FROM SKYWORLD TO MUSIC MIX



2007-11-08 15:05:42     CHANGED ADDY FROM 7C THE LOANS, RODING LANE NORTH WOODFORD GREEN ESSEX IG8 8ND TO 2001 FANTON AVE WICKFORD ESSEX SS12 9LF



2006-06-20 16:44:05     Paid £89 with custs c/c & added to acc (ending 6386).



2006-06-20 09:22:20     OB of £89, viewing is blocked.



2005-09-28 15:10:23     4/3/05:Switched on - issued duplicate,repaired to 9f2116 0103086477,up to 1A,recording on. Cust c/c details added to acc via fax 05/05/05



2005-09-27 14:02:36     4/3/05:Switched on - issued duplicate,repaired to 9f2116 0103086477,up to 1A,recording on. Cust c/c details added to acc via fax 05/05/05